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Forum Posts

Node congestion during peak hours?

I recently switched over to Rogers Ignite 1.5gb down and have been noticing a higher ping and inconsistent connection, especially during peak hours. I'm wondering if this is node congestion or if something could be wrong with the line(s). Are there a...

Unbearable Latency Issues

Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...

Xemnar by I've Been Around
  • 104 Views
  • 1 replies
  • 0 likes

Short DHCP lease from Rogers causing brief internet disconnects

Hi There,   I currently have a case escalated with @RogersHelp, but the twitter team suggested I ask here in the community if anyone else has or noticed this problem. The problem I'm having is that Rogers is issuing a DHCP lease that is only 1 hour l...

gisuck by I'm a Reliable Contributor
  • 2472 Views
  • 3 replies
  • 0 likes

Resolved! Access NAS remotely

Original configuration:I had a CODA-4582U modem operating in bridge mode connected to my Synology RT6600ax Router (and others previously).  I have a Synology NAS unit connected via Ethernet cable to the Synology Router and use RAIDRIVE to connect to ...

hectop by I'm Here A Lot
  • 272 Views
  • 5 replies
  • 0 likes

Internet and TV down

Internet and TV not working this morning (sunday Jan 15/23) - no info online re outages in neighborhood - outage page seems to go back and forth between lots of outages and no outages. Using cell data trying to gauge when issue will be resolved. Only...

Switched to Ignite Internet and can't see NAS

Hi,    I had issues with Bell Internet in my house and ultimately had to make the decision to jump ship.  I have a home office with a port extender, 2 desktops and 2 network attached storage.  All worked perfectly fine and well UNTIL the roger's inte...

36+ hours no service

Internet, and as a result tv service and home phone have been out since 6pm on the 23rd.Your website is absolute garbage for providing information. The only outages listed are Ottawa and Finch/Islington. I am neither of those areas.Last Twitter updat...

BoonMAH by I've Been Around
  • 385 Views
  • 2 replies
  • 3 likes

Ignite Internet Service Interruption in Markham, ON

Anyone else experiencing Ignite internet outrage in the L6C area, around 16th Ave. and Warden Ave.? Noticed that the internet was down around 7a.m. in the morning, modem was flashing orange light and restarting the modem isn't bringing it back online...

DStar171 by I've Been Here Awhile
  • 116 Views
  • 1 replies
  • 0 likes

Adding DNS

I just received a new internet router from Rogers.  Their is no name on the router, it's made in Vietnam and settings are through Easy Connect.  I can't seem to find anywhere where I can type in a DNS address. I have a Raspberry Pi that runs an adver...

imonline by I'm Here A Lot
  • 6932 Views
  • 14 replies
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Resolved! speedtest shows problems since September 20 in Ottawa centretown

I keep a log of SpeedTest results here in Ottawa centretown (Little Italy), and things went bad for my 1000/30 service around September 20 and have not improved.  See the attached graph of my SpeedTest log.  Yes, I power cycled the router.  My TekSav...

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idallen by I Plan to Stick Around
  • 297 Views
  • 3 replies
  • 1 likes

Overhead temporary Feed

Going on Three Years (3 Years) for the overhead wires in our front Trees. When is someone going to repair this ugly temporary feed which goes from the front of our house across the street, then across the court twice before it lands in another tree ...

RossS1 by I've Been Here Awhile
  • 215 Views
  • 3 replies
  • 0 likes

No internet when I'm using 2.4Ghz only

This all started when I received the new Rogers Rocket Modem to support higher internet speeds. Since getting the modem, I've had multiple issues with my smart switches..namely, I can't connect them to the "new" wifi network.   I did some quick troub...

MycohF by I've Been Here Awhile
  • 1822 Views
  • 5 replies
  • 0 likes

Rogers Ignite - poor service!

I am not sure if this is the correct board to post this but I am posting how very disappointed I am with Rogers Ignite service. I have lost internet which means we have lost our phone, our TV and our internet (all of our computers). I contacted servi...

Mlestage by I've Been Here Awhile
  • 243 Views
  • 2 replies
  • 0 likes

Unstable ping and Latency issues on both Ethernet and WiFi

Hello all, In desperate need of some help with ping and latency issues on a hardwire ethernet connection and WiFi. For the past two weeks, I have had unbelievably unstable ping and latency while playing rocket league to the point where it is almost u...

jkrupa by I've Been Here Awhile
  • 952 Views
  • 8 replies
  • 0 likes

Bad internet

Internet is really bad, so is our TV, constant pixilating.   Our internet goes down daily, sometimes for a few minutes other times hours. Recently I changed our TV package. That is a long story as I had to make 3 attempts and a lot of frustration wit...

gm5584 by I've Been Around
  • 290 Views
  • 2 replies
  • 0 likes

No reliable Wifi and little help from Rogers.

I live in Collingwood Ontario. I had a Gb wifi service installed two weeks ago. Immediately, within minutes, of the installation technician completing the install I had problems. I can’t stream tv for more than 5-10 minutes without the service droppi...

SteveGio by I'm Here A Lot
  • 317 Views
  • 6 replies
  • 0 likes

Intermittent WiFi Disconnects

Our wifi goes on and off all day long. Constantly dropped from Zoom. Television watching is a nightmare. Many technicians sent but the problem is never solved. So tired of poor internet service.     ***Added Labels***

Potential Service Interruption in Ottawa, ON.

Cable and internet is down for 2 hours. What happened? When is the ETA for restoration? Both went down this morning at 9:30 AM September 22, 2022 in Glen Cairn Kanata.I called this morning and service doesn't know.Btw I am using my Bell cell phone.  ...

Vernstd by I've Been Around
  • 226 Views
  • 2 replies
  • 0 likes

Extreme Packet Loss and Intermittent Latency Spikes

As the title suggests, my internet has recently been so slow that it is pretty much unusable. Can't load a single webpage without the connection either dropping or taking 5 minutes. I've dealt with this issue many times in the past before so I'm well...

kenzite by I've Been Around
  • 221 Views
  • 1 replies
  • 0 likes