Hi all, I'm having a super odd problem. Generally in the mornings between 8-10 am we lose internet connectivity (not wireless or ethernet) on the network. The modem has a green flashing light during this time. The modem is a hintron ignite modem / ro...
I've been having issues with my Ignite modem restarting for months... I've been through probably 6 modems. I've had techs come to my house on multiple occasions. Check the lines swap modems and cables, etc. Nothing works. It always happens again. I g...
Greetings, Firstly, thank you to those who continue active discussions; google does find you and, in turn, has helped me with my technical issues (well some of them). I am affected by internet download speed going to single digits about 7pm EST u...
I have the Rogers Ignite modem/router.( black/grey square tower thing)I want to use 2.4ghz for one of my device due to it being further away.Thanks ***Added Labels***
Our Rogers internet has been dreadful for the past few weeks, cutting out frequently and very very very slow speeds. Got help from Rogers who got us to restart the Hitron modem and suggested a mesh service to boost the signal in the house (which, giv...
I am wired, with the gigabit package and all of the sudden have gotten constant ping spikes for over the last few days. I haven't been able to play any games online because the crazy ping spikes and latency make it completely unplayable. My speeds ar...
I use cloudflare as my preffered DNS provider but Rogers isnt routing it to the nearest data centre in Toronto. The results from 1.1.1.1/help shows that Rogers is routing the traffic to Chicago data centre and not to the Cloudflare data centre in ...
I have not been getting my full speeds lately. Started about last month. We usually get 500mbps down and 20mbps up. Recently our speeds fluctuate a lot and are not very consistent but it is mostly our upload speed. We had really bad issues not long a...
Not sure if this should go under "internet" or TV" but I'll switch if not aloud here.So I'm new to Rogers (switched from Bell finally) and my Ignite STB (Xi6-A) connects to 5 GHz wifi but gets no TV signal.I can manually connect to the 2.4 GHz band a...
I have been with Rogers with 10+ years, have their phone service, wifi/internet, and cable. We have always had some issues with the internet but most problems were eventually fixed by unplugging the modem. We recently switched to 4K/Ignite in the new...
So until a few days ago, I was a Fido customer but I have been experiencing internet service that is highly degraded for over a month. Customer service could detect this from their end and every technician that came in confirmed this issue was coming...
Hi Rogers Community,I upgraded my home internet package and received a new xb7 modem two days ago. After using it for a day I found the latency was very high and unstable, leading to a bad gaming experience, so I decided to restart the modem. I resta...
I can't get my MoCA network to work. I have Gigabit Internet. I have coax outlets in every room and looking to take advantage of it. All of the coax cables are RG-6. The ethernet cables are either CAT6 or CAT8. I have the following equipment: Actiont...
Hi, I had issues with Bell Internet in my house and ultimately had to make the decision to jump ship. I have a home office with a port extender, 2 desktops and 2 network attached storage. All worked perfectly fine and well UNTIL the roger's inte...
Full transparency --- I consider networking a black art Recently implemented the new Ignite Gateway and noticed IP addresses are now 10.0.0.xx instead of 192.168.0.xxx so not understanding why ? I am having problems accessing various devices...
Exploitable NetBIOS vulnerability and Rogers threat to deny internet access if not solved Hello. Several days ago, I received a message (followed by a recorded voice mail) that "a device connected to your Rogers Internet is showing signs of an expl...
Hi All I am trying to setup my pfSense router for IPV6 support on a bridged modem. I searched and found a number of posts regarding it and have configured them based on their comments but I was not able to find a combination that actually functions...
I got the XB7 recently. Wifi performance is great. But there are a few issues. 1. It cannot resolve local host name on Android devices anymore. For example, I have a music server on a Windows PC. I used to be able to get to it (when my modem wa...
Currently there is an outage in my neighbourhood. Many of us that called were told it was planned maintenance. You have our postal codes on file to know the area, you have our e-mail and an app. How about using that data to communicate to customers w...
I just finished setting up IPv6 on my pfSense Firewall in preparation for Ignite TV which I will be installing soon (I was reading through the forums and I read IPv6 was required for Ignite TV). I finished the configuration, rebooted pfSense and r...