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Resolved! DHCPv6[31879]: 72001011-DHCPv6 - Missing Required Option 24

Hi all, I'm having a super odd problem. Generally in the mornings between 8-10 am we lose internet connectivity (not wireless or ethernet) on the network. The modem has a green flashing light during this time. The modem is a hintron ignite modem / ro...

adsfdafad by I've Been Here Awhile
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Ignite Modem Keeps Rebooting

I've been having issues with my Ignite modem restarting for months... I've been through probably 6 modems. I've had techs come to my house on multiple occasions. Check the lines swap modems and cables, etc. Nothing works. It always happens again. I g...

Neighbourhood congestion (possible node issue)

Greetings,   Firstly, thank you to those who continue active discussions; google does find you and, in turn, has helped me with my technical issues (well some of them).   I am affected by internet download speed going to single digits about 7pm EST u...

radiopipes by I've Been Here Awhile
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  • 2 replies
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Google Home and Chromecast stopped working

Our Rogers internet has been dreadful for the past few weeks, cutting out frequently and very very very slow speeds. Got help from Rogers who got us to restart the Hitron modem and suggested a mesh service to boost the signal in the house (which, giv...

AnitaTO by I've Been Here Awhile
  • 2858 Views
  • 8 replies
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Brutal latency/ping Recently

I am wired, with the gigabit package and all of the sudden have gotten constant ping spikes for over the last few days. I haven't been able to play any games online because the crazy ping spikes and latency make it completely unplayable. My speeds ar...

t27c by I Plan to Stick Around
  • 33988 Views
  • 956 replies
  • 1 likes

Resolved! Rogers routing issue | Cloudflare

I use cloudflare as my preffered DNS provider but Rogers isnt routing it to the nearest data centre in Toronto.   The results from 1.1.1.1/help shows that Rogers is routing the traffic to  Chicago data centre and not to the Cloudflare data centre in ...

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prabsun91 by I've Been Here Awhile
  • 1361 Views
  • 5 replies
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Slow/unstable internet speeds and bad connection to games

I have not been getting my full speeds lately. Started about last month. We usually get 500mbps down and 20mbps up. Recently our speeds fluctuate a lot and are not very consistent but it is mostly our upload speed. We had really bad issues not long a...

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JBeach by I've Been Here Awhile
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Ignite Internet Issues

I have been with Rogers with 10+ years, have their phone service, wifi/internet, and cable. We have always had some issues with the internet but most problems were eventually fixed by unplugging the modem. We recently switched to 4K/Ignite in the new...

jredd by I've Been Around
  • 2808 Views
  • 13 replies
  • 0 likes

Toronto Downtown Disrupted Internet Service with High Packet Loss

So until a few days ago, I was a Fido customer but I have been experiencing internet service that is highly degraded for over a month. Customer service could detect this from their end and every technician that came in confirmed this issue was coming...

Behesha by I've Been Around
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XB7 Modem Power Plugged in But No Light Indication

Hi Rogers Community,I upgraded my home internet package and received a new xb7 modem two days ago. After using it for a day I found the latency was very high and unstable, leading to a bad gaming experience, so I decided to restart the modem. I resta...

kaili0500 by I've Been Around
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  • 1 replies
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MoCA 2.5 Actiontec Adapter Setup with CODA-4582 not working

I can't get my MoCA network to work. I have Gigabit Internet. I have coax outlets in every room and looking to take advantage of it. All of the coax cables are RG-6. The ethernet cables are either CAT6 or CAT8. I have the following equipment: Actiont...

KTAQ by I'm Here A Lot
  • 3993 Views
  • 13 replies
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Switched to Ignite Internet and can't see NAS

Hi,    I had issues with Bell Internet in my house and ultimately had to make the decision to jump ship.  I have a home office with a port extender, 2 desktops and 2 network attached storage.  All worked perfectly fine and well UNTIL the roger's inte...

Resolved! subnet connectivity after ignite gateway implemented

Full transparency --- I consider networking a black art    Recently implemented the new Ignite Gateway and noticed IP addresses are now 10.0.0.xx    instead of 192.168.0.xxx  so not understanding why ?   I am having problems accessing various devices...

bluebeard by I've Been Here Awhile
  • 737 Views
  • 6 replies
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Exploitable NetBIOS Vulnerability

Exploitable NetBIOS vulnerability and Rogers threat to deny internet access if not solved   Hello. Several days ago, I received a message (followed by a recorded voice mail) that "a device connected to your Rogers Internet is showing signs of an expl...

stu593 by I Plan to Stick Around
  • 6866 Views
  • 18 replies
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Resolved! pfSense Router Setup for IPv6

Hi All I am trying to setup my pfSense router for IPV6 support on a bridged modem.   I searched and found a number of posts regarding it and have configured them based on their comments but I was not able to find a combination that actually functions...

2021-05-27 16_50_49-pfSense.va3mw.homeip.net - Interfaces_ WAN (mvneta2).png 2021-05-27 16_52_03-pfSense.va3mw.homeip.net - Interfaces_ LAN (mvneta1).png
mike-w by I'm Here A Lot
  • 2515 Views
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Technicolor XB7 Unable to Resolve Local Host Name & Network Issues.

I got the XB7 recently.  Wifi performance is great.  But there are a few issues.   1. It cannot resolve local host name on Android devices anymore.  For example, I have a music server on a Windows PC.  I used to be able to get to it (when my modem wa...

dmfan by I Plan to Stick Around
  • 1166 Views
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Idea for Rogers...communicate planned outages!

Currently there is an outage in my neighbourhood. Many of us that called were told it was planned maintenance. You have our postal codes on file to know the area, you have our e-mail and an app. How about using that data to communicate to customers w...

Cmb13 by I've Been Around
  • 593 Views
  • 3 replies
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Rogers IPV6 gateway not ping-able

I just finished setting up IPv6 on my pfSense Firewall in preparation for Ignite TV which I will be installing soon (I was reading through the forums and I read IPv6 was required for Ignite TV).    I finished the configuration, rebooted pfSense and r...

stepy2015 by I Plan to Stick Around
  • 439 Views
  • 1 replies
  • 0 likes