Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Mobile devices not "connecting" to Rogers Wi-Fi

Issue started yesterday and persisted until I left for work today. My laptop will connect and Is having no issues, however my cell, tablet and FireTV all are registering connection issues/ not connected. I've brought my tablet and phone to work and c...

Hitron CODA-4582U - cannot create multiple SSIDs

Trying to create a separate SSID to contain traffic from different devices on the modem but as in many instructions - there is no option to create a secondary SSID under Multiple SSIDs in the Wireless section. Seems the firmware still remains similar...

rogintgeek by I've Been Here Awhile
  • 4213 Views
  • 6 replies
  • 0 likes

Brutal latency/ping Recently

I am wired, with the gigabit package and all of the sudden have gotten constant ping spikes for over the last few days. I haven't been able to play any games online because the crazy ping spikes and latency make it completely unplayable. My speeds ar...

t27c by I Plan to Stick Around
  • 33975 Views
  • 956 replies
  • 1 likes

Resolved! Bridge Mode - WAN Detection Issue - CODA 4582/ASUS

Hey All,   I tried to Bridge to connect my new ASUS Router and it will not detect WAN from the modem. I have tried multiple ports on the modem and even when I do manual setup the web UI and the ASUS lights themselves report no WAN from the modem.   I...

jjunge by I Plan to Stick Around
  • 1333 Views
  • 8 replies
  • 0 likes

Upgrade Modem

I currently on the 150u plan and have the Hitron modem Are we allowed to upgrade or change modem so that I can use the ignite wifi hub application? are there added cost to it? thank you   ***Edited Labels***

MoCA 2.5 Actiontec Adapter Setup with CODA-4582 not working

I can't get my MoCA network to work. I have Gigabit Internet. I have coax outlets in every room and looking to take advantage of it. All of the coax cables are RG-6. The ethernet cables are either CAT6 or CAT8. I have the following equipment: Actiont...

KTAQ by I'm Here A Lot
  • 3993 Views
  • 13 replies
  • 0 likes

MAC filtering - Access Control limit

Using MAC filtering to manage wireless devices (for a number of years with various modems). In CGN3ACSMR  go to Access Control and use "Allow Listed" with the MAC addresses   Just tried to add another device  but hitting "Save" locks up the interface...

query2u by I've Been Around
  • 4276 Views
  • 6 replies
  • 0 likes

Resolved! change Hitron admin password

I would like to change my Hitron Model CGN3ACSMR Modem admin password.  I can log in with the cusadmin username and current password but when I go to administration settings and try to change it and type in the old password in the box it comes back, ...

obs by I've Been Here Awhile
  • 16216 Views
  • 17 replies
  • 0 likes

Resolved! Hitron 4582 - exit bridge mode without factory reset?

Hello,   I'm looking at trying out bridge mode on my Hitron 4582, and of course want to be sure I can get back to my regular set up.  I know how to get into bridge mode.  And I've read that to get out of it just press and hold the reset button, which...

able_charly by I Plan to Stick Around
  • 15534 Views
  • 21 replies
  • 0 likes

Anyone using PIA's VPN with Ignite internet?

I'm considering switching from cable to Ignite, but saw the thread on probs using VPN's on the Ignite system ("Issues with Connecting to VPN w/ Ignite").  PIA works great with the internet I get with cable, called Ignite 75, but I expect it's differe...

Bob7 by I Plan to Stick Around
  • 1221 Views
  • 6 replies
  • 0 likes

Resolved! Reboot Rogers Modem Remotely

I travel a bunch, and being able to reboot the router is important when wifi connectivity to all my home devices is lost.  Can someone please walk me through the steps to set this up?  Thanks.       ***Edited Labels***

Ignite Wifi Gateway (Arris XB6) vs. Old Hitron Gateway

We recently got the ignite bundle with tv and internet, we cancelled it because we were mislead and are sticking with legacy internet with Hitron modem. I still have the Arris XB6 and ignite tv box unopened. i know i have to return the TV box, but wh...

imeem by I Plan to Stick Around
  • 15787 Views
  • 12 replies
  • 0 likes

Lost WiFi Connection

I have hitron wireless modem and while I was on Firefox browser the wireless modem disconnected and I have to connect directly to the modem using the Ethernet cable, with the the cable the internet was working so I have to disconnect the modem and re...

No Ranging Response received - T3 time-out

Hi all, I've been researching this problem for the last few weeks, and notice many people have similar issues. I have a tech come over a week from now, and want to make sure I ask all the right questions and have him/her check everything they should....

Lodar by I've Been Here Awhile
  • 9149 Views
  • 23 replies
  • 1 likes

Resolved! CODA Firmware Upgrade

It's been 5 days sinxe I have had Rogers install and the modem is still running firmware 2.0.10.33T3   Is there a way to force an update or how long does it take to automatically update?       ***Added Labels***  

hansm0leman by I Plan to Stick Around
  • 10319 Views
  • 13 replies
  • 0 likes

Ignite 500u Internet Speed Degraded on Wired Connection

Recently upgraded to u500 and my speed slowly over the coarse of few days degrades to 200 from 500. Running wired lan.  Latest hitron firmware. Downstreem light on modem is Light Blue(used to be dark blue) instead of dark blue. Computer looking icon...

IMG_20190726_093911.jpg SNR.jpg signallvls.jpg
Doxy by I Plan to Stick Around
  • 5322 Views
  • 17 replies
  • 0 likes

WiFi file sharing and Hiltron 4582 USB access

In our home we have a laptop and PC with Windows 10, an iPad, and a couple of older iphones.My router is a Hiltron 4582, hardware version 1A, software version is 7.1.1.33. I am trying toi) set up my network to file share between devices, andii) use t...

cschnurr by I've Been Here Awhile
  • 683 Views
  • 1 replies
  • 0 likes

CGN3ACSMR Features

Can anyone confirm if the Keyword Filter on the CGN3ACSMR actually works? I have inputted the URL of websites I want blocked but it doesn't block any of them. I am running Software Version 4.5.8.40.      ***Added Labels***

0redbeard by I Plan to Stick Around
  • 2056 Views
  • 14 replies
  • 0 likes