I'm a new Ignite Internet 1.5 Gigabit customer. Rogers' technician installed a Nokia Optical Network Terminal (ONT) in my basement to which, my 2nd floor's ethernet cable is connected. The 2nd floor's wall ethernet port is connected to the Ignite ...
I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...
I see all the WiFi devices, but it doesn't show any of the devices connected directly to the modem/router. Is there any way to fix this? *** Edited Labels ***
Forced to switch to Rogers. Ignite 500 plan. I have a desktop PC (Windows 10) and a faithful Laptop (Windows 7). When connected by a short, brand new, CAT6A Ethernet cable (and the red port of the XB8 Ignite gateway), I get nowhere near the 500Mbps s...
A bit of history: Before a recent complimentary upgrade to 300Mbps down/100Mbps up, I was getting the full 150Mbps down/15Mbps up on my Ignite Internet via Ethernet connection (through a switch, see below) to my desktop computer. My setup consists ...
My Reolink NVR system will no longer connect to the Ignite modem ethernet port. I have tried rebooting the NVR and switching the port on the Modem but it still will not work. I am using the Ignite modem model TG3482ER3. ***Added Labels***
Does anyone have any experiences with getting HP printer working properly via direct ethernet connection to ignite modem? I moved over to ignite internet on the weekend and my general internet connectivity seems to be fine, but I can't seem to pri...
Hey everyone. I am using the 1.5 Gbps package with the new modem (white colour with slanted top) and have a question. Is there a difference in allowable speed when using in bridge mode? I ask because I did a simple test where I ran the modem in d...
Hi Everyone,I have a desktop connected via Ethernet to a Ignite Pod and it appears to be having connectivity issues staying connected to a work VPN.Other connects seem fine, but when I test the connection via the Rogers Home App, the test indicates I...
If I change the password on my Rogers Gateway what are the consequences on the devices connected on the LAN side by ethernet and by WiFi? Do I have to reset the password on each device? I ask this because many folks providing services need that pass...
Is there any way to add more Ethernet ports ( e.g via a 3rd party switch) to my current 4-port Ignite router without disruption to any of my other services (TV)?Thanks, **Labels Added**
I see on in my ignite gateway menu, an option to put the modem into bridge mode. I was talking to technical support earlier through chat and they told me they don't have the authorization to give me the PPPOE username and password. I'm trying to put ...
Need help immediately. My internet has been jittering and jumping in ping for the past 6 months. I call Rogers support multiple times a week, but my internet ping connection has not been stable. I would be playing a game, or be in a meeting and see t...
Background I've been having ethernet Cat6 cable failures between my Rogers pods and my computers most evenings after I go to bed.New Desktop connected to transfer switch connected to Roger pods (2 port ethernets) via cat-6 cables. Connect by wifi to ...
The downstream latency on all my wifi connected devices is over 300ms, Ethernet connection to the modem is 8ms. Signal strength and distance aren’t the issue, I can sit beside the modem with my iPad and iPhone and the wifi latency is still over 300m...
Hello,We are moving from an apartment and we are looking to migrate our services to a new build town home and they have rough ins for a few cat 5 and 6 and cables (assume it’s tv?).Is it possible for a technician to install the appropriate face plate...
Hi just curious if anyone has tested the orange port on the xb7 modem, i have been having terrible ping spikes on any game i play. since i switched to rogers 2 months ago. i noticed when i'm connected to the 2.5 port i have more spikes compared to th...
Hello,We just got a new XB8 modem but the Ethernet ports seem to be stuck at 100Mbps, even though I tested with CAT6 cable and 1Gb/10Gb NICs on other computers, can't get any of the ports to negotiate over 100Mbps.Is the modem broken or has Rogers pu...
I have a new Gateway (Gen2) wifi router. The wifi is working fine but nothing on the wired network is connected. To try to isolate the problem, I have disconnected everything except for one printer. I have restarted the printer, the router and my c...
I have had the legacy TV Box and 1G Internet for the last couple of years and been happy with the service, but now I am getting (economic) pressure to move to the new Ignite service (or switch to someone else). I have been running my own network wi...