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Resolved! Using HP M234dw Printer With Ethernet Connection to Ignite Modem

 Does anyone have any experiences with getting HP printer working properly via direct ethernet connection to ignite modem?  I moved over to ignite internet on the weekend and my general internet connectivity seems to be fine,  but I can't seem to pri...

ostrich2 by I've been here awhile
  • 384 Views
  • 1 replies
  • 0 likes

Ignite 1.5 Gbps speeds in bridge mode

Hey everyone.   I am using the 1.5 Gbps package with the new modem (white colour with slanted top) and have a question. Is there a difference in allowable speed when using in bridge mode?   I ask because I did a simple test where I ran the modem in d...

seankaw by I've been here awhile
  • 4690 Views
  • 16 replies
  • 0 likes

Resolved! Rogers Ignite Internet Fiber to Home

I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...

chris993 by I've been here awhile
  • 592 Views
  • 2 replies
  • 1 likes

Resolved! Ethernet Connectivity Problems with Ignite Pods

Hi Everyone,I have a desktop connected via Ethernet to a Ignite Pod and it appears to be having connectivity issues staying connected to a work VPN.Other connects seem fine, but when I test the connection via the Rogers Home App, the test indicates I...

Brigitta by I've been around
  • 342 Views
  • 1 replies
  • 0 likes

Resolved! Adding More Wired Ports on Ignite Modem

Is there any way to add more Ethernet ports ( e.g via a 3rd party switch) to my current 4-port Ignite router without disruption to any of my other services (TV)?Thanks,   **Labels Added**

dblues by I plan to stick around
  • 6971 Views
  • 25 replies
  • 0 likes

PPPOE username and password

I see on in my ignite gateway menu, an option to put the modem into bridge mode. I was talking to technical support earlier through chat and they told me they don't have the authorization to give me the PPPOE username and password. I'm trying to put ...

JaskaranB by I've been around
  • 687 Views
  • 1 replies
  • 0 likes

Ethernet Computer Connections with Rogers Pods Failure

Background I've been having ethernet Cat6 cable failures between my Rogers pods and my computers most evenings after I go to bed.New Desktop connected to transfer switch connected to Roger pods (2 port ethernets) via cat-6 cables. Connect by wifi to ...

PapaStove by I've been around
  • 1494 Views
  • 5 replies
  • 0 likes

Resolved! High WIFI Latency

The downstream latency on all my wifi connected devices is over 300ms, Ethernet connection to the modem is 8ms.  Signal strength and distance aren’t the issue, I can sit beside the modem with my iPad and iPhone and the wifi latency is still over 300m...

mascf1 by I'm a reliable contributor
  • 597 Views
  • 3 replies
  • 0 likes

New build townhome and cat5/6 rough ins

Hello,We are moving from an apartment and we are looking to migrate our services to a new build town home and they have rough ins for a few cat 5 and 6 and cables (assume it’s tv?).Is it possible for a technician to install the appropriate face plate...

VitaminZ1 by I've been here awhile
  • 1012 Views
  • 6 replies
  • 0 likes

ping spikes on 2.5GB Ethernet port

Hi just curious if anyone has tested the orange port on the xb7 modem, i have been having terrible ping spikes on any game i play. since i switched to rogers 2 months ago. i noticed when i'm connected to the 2.5 port i have more spikes compared to th...

Xantiquity by I've been here awhile
  • 387 Views
  • 1 replies
  • 0 likes

XB8 Ethernet ports stuck at 100Mbps

Hello,We just got a new XB8 modem but the Ethernet ports seem to be stuck at 100Mbps, even though I tested with CAT6 cable and 1Gb/10Gb NICs on other computers, can't get any of the ports to negotiate over 100Mbps.Is the modem broken or has Rogers pu...

guarisma by I'm here a lot
  • 1498 Views
  • 6 replies
  • 0 likes

Resolved! WIFI is Working, Ethernet is Not

I have a new Gateway (Gen2) wifi router. The wifi is working fine but nothing on the wired network is connected.  To try to isolate the problem, I have disconnected everything except for one printer.  I have restarted the printer, the router and my c...

awd2 by I've been here awhile
  • 2822 Views
  • 4 replies
  • 0 likes

Resolved! How do I receive 1.5 Gbps on PC?

I'm a new Ignite Internet 1.5 Gigabit customer.    Rogers' technician installed a Nokia Optical Network Terminal (ONT) in my basement to which, my 2nd floor's ethernet cable is connected. The 2nd floor's wall ethernet port is connected to the Ignite ...

Vanana by I'm here a lot
  • 6543 Views
  • 20 replies
  • 0 likes

Connecting Juniper SRX340 directly to Nokia ONT

Hi,   I recently moved from Bell FTTH to Rogers FTTH My setup with bell was straight forward, Fiber from outside demarc was plugged to Juniper SRX340 (was using the Nokia SFP Bell Provided). Juniper SRX was doing the PPPoe and everything worked well....

grwl by I plan to stick around
  • 2131 Views
  • 12 replies
  • 0 likes

Resolved! Ethernet connection using Ignite Pods 2.

Not sure if anyone else has asked this question but here goes.  I have a wired connection to my Ignite hub using one Ignite Pod.  On the admin page the DHCP server is providing IP's on the 10.0.0.1 subnet.  When I hard wire my computer to a port on o...

Lar by I've been here awhile
  • 1257 Views
  • 2 replies
  • 0 likes

Resolved! One of Two Ethernet Ports Not Working

Is it possible for one of the two Ethernet ports on my rogers ignite router not be working. My internet is working and I had a 8 port network switch which was working until today. I plug my laptop into my bridge router it shows lan connection. Howeve...

td13 by I've been here awhile
  • 2510 Views
  • 5 replies
  • 0 likes

Rogers wifi pods gen 2 hard wired?

I just got my new wifi pods yesterday and I hard wired them into my modem. And they keep havejng a flashing green light and the ignite app says they are offline, it’s almost like they are always rebooting. When I unplug the Ethernet wire everything w...

Pgrecs by I've been around
  • 1948 Views
  • 2 replies
  • 0 likes
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