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Forum Posts

Resolved! 100% Rogers throttle speeds

I live in Keswick and did a survey of 921 homes and nobody gets speeds above600mbHi technician come to my house and check out the lines and my modem and check the node at the boulevard.the technician said everything is 100% good.I’ve talk to in Every...

warhawkice by I've been here awhile
  • 18397 Views
  • 19 replies
  • 0 likes

New 1.5G tier with Usenet problems

Just upgraded from the Hitron modem, been on the 1 gig tier for years with no problems.I have my usenet software set for 50 connections and it would saturate the connection and download all day at about 110 MB/s.Got the XB7 and plugged into the 2.5 g...

Jelllo by I plan to stick around
  • 5096 Views
  • 30 replies
  • 0 likes

Rx Issues in Area?

Hi all,  Since last week, I've started to get really bad lag spikes while gaming. I'm getting this on all PCs in the house (connected via ethernet direct to modem). Internet speeds and latency are fine when checking speedtest, but every so often the ...

Hayk by I've been around
  • 505 Views
  • 1 replies
  • 0 likes

Internet disconnects when PC tries to connect

Hi everyone,We are having a strange issue. We have had Rogers ignite for years and a few months ago upgraded from the 500mbps package to the 1gbps package. A tech came out to install a new modem and replaced part of the line. Everything has been good...

PlayStation 5 eats up bandwidth

This has been happening for the past 2 weeks where my PS5 will hog 85 percent of the bandwidth. It’s not downloading anything, but when turned on my speed drops to less than 30 mbps causing the tv in the other room with the ignite box to stutter or j...

Dire by I plan to stick around
  • 3715 Views
  • 7 replies
  • 0 likes

Upload is impacting QOS gaming

I've had gigabit internet for several years. My speed are a respectable 950Mbps download. My son is an avid gamer and uses the QOS service on my Asus GT-AX11000 router. My download activity does not impact him. However if I'm uploading files to multi...

MyAxman by I plan to stick around
  • 5005 Views
  • 6 replies
  • 0 likes

Intermittent Slow Internet / Significant Packet Loss

Since Saturday, I've been experiencing intermittent slow internet. Most notably streaming (youtube etc.) will suddenly pause; games will timeout; surfing will slow down; teams meetings disconnect/pause.   I tracked it down to lost packets. My speeds ...

hoboryan by I plan to stick around
  • 1807 Views
  • 5 replies
  • 0 likes

Disable Band Steering not an option

I cannot disable band steering in the modem settings(10.0.0.1) nor am I able to do so in the Rogers Ignite app, which the modem settings direct me to. The option simply doesn't exist. I have a 1Gbps plan and I get abhorrent speeds -- under 10mbps. Wh...

Difference Between Legacy Internet and Ignite

I recently upgraded to the gigabit plan. The Rogers employee on the phone said that I prevously had legacy Internet, which I've never heard of before. After switching to gigabit, I requested to be shipped the new XB6 modem. Which will arrive soon. Ho...

Jawed by I plan to stick around
  • 38877 Views
  • 23 replies
  • 2 likes

Let's talk Upstream Bandwidth

Let me preface this by saying, I, in no way dislike Rogers as an ISP, and am I, in no way advertising for other providers.  I have no issues with it (besides the topic at hand), and I would like to open a dialogue with Rogers employees and the commun...

Earache by I plan to stick around
  • 20623 Views
  • 83 replies
  • 1 likes

Business internet at home?

Hello,Due to covid-19 I am working from home however the 30 megabit upload isn't quite enough. I noticed that with business internet plans you can get 50 megabit. I know it's only an extra 20 megabit but it would definitely make a difference. Is it a...

jcoll83ca by I'm here a lot
  • 1931 Views
  • 5 replies
  • 0 likes

Internet caps suspended due to COVID19

I don't have Rogers Internet, but this looks good for those who do and have data caps. https://globalnews.ca/news/6673413/coronavirus-rogers-data-overage-fees/?utm_medium=Facebook&utm_source=AM980London     ***Added Labels***

OLDYELLR by I'm a senior advisor
  • 7141 Views
  • 33 replies
  • 0 likes

ALERT: Rogers Lowered Speeds/change pricing AGAIN

So I looks like rogers has once again played around with the pricing and speeds of their internet packages.   Example: they have taken the 500u and reduced it to 300u with the same upload.   on the last interval change/switch-a-rooo they moved the 25...

Pir8pete by I'm here a lot
  • 7297 Views
  • 4 replies
  • 1 likes

Lan Map

Is it possible to see my real time network connections and data transfer rates / device on Rogers?   ***Added Labels***

Bilko by I plan to stick around
  • 1549 Views
  • 1 replies
  • 0 likes

Resolved! Hitron Router Poor Range- Standalone Router Suggestions

Hello everyone, I need your advice on changing this router so that everyone in their rooms can have better coverage.  I have the white Hitron Router from Rogers and I pay for 1 gig per second, the wifi doesn't get to my brother's room and he is just ...

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