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Forum Posts

Resolved! 100% Rogers throttle speeds

I live in Keswick and did a survey of 921 homes and nobody gets speeds above600mbHi technician come to my house and check out the lines and my modem and check the node at the boulevard.the technician said everything is 100% good.I’ve talk to in Every...

warhawkice by I've Been Here Awhile
  • 11207 Views
  • 16 replies
  • 0 likes

Intermittent Slow Internet / Significant Packet Loss

Since Saturday, I've been experiencing intermittent slow internet. Most notably streaming (youtube etc.) will suddenly pause; games will timeout; surfing will slow down; teams meetings disconnect/pause.   I tracked it down to lost packets. My speeds ...

hoboryan by I Plan to Stick Around
  • 552 Views
  • 5 replies
  • 0 likes

Disable Band Steering not an option

I cannot disable band steering in the modem settings(10.0.0.1) nor am I able to do so in the Rogers Ignite app, which the modem settings direct me to. The option simply doesn't exist. I have a 1Gbps plan and I get abhorrent speeds -- under 10mbps. Wh...

Difference Between Legacy Internet and Ignite

I recently upgraded to the gigabit plan. The Rogers employee on the phone said that I prevously had legacy Internet, which I've never heard of before. After switching to gigabit, I requested to be shipped the new XB6 modem. Which will arrive soon. Ho...

Jawed by I Plan to Stick Around
  • 24404 Views
  • 23 replies
  • 2 likes

Let's talk Upstream Bandwidth

Let me preface this by saying, I, in no way dislike Rogers as an ISP, and am I, in no way advertising for other providers.  I have no issues with it (besides the topic at hand), and I would like to open a dialogue with Rogers employees and the commun...

Earache by I Plan to Stick Around
  • 11524 Views
  • 83 replies
  • 1 likes

Upload is impacting QOS gaming

I've had gigabit internet for several years. My speed are a respectable 950Mbps download. My son is an avid gamer and uses the QOS service on my Asus GT-AX11000 router. My download activity does not impact him. However if I'm uploading files to multi...

MyAxman by I Plan to Stick Around
  • 2423 Views
  • 5 replies
  • 0 likes

Business internet at home?

Hello,Due to covid-19 I am working from home however the 30 megabit upload isn't quite enough. I noticed that with business internet plans you can get 50 megabit. I know it's only an extra 20 megabit but it would definitely make a difference. Is it a...

jcoll83ca by I'm Here A Lot
  • 840 Views
  • 5 replies
  • 0 likes

Internet caps suspended due to COVID19

I don't have Rogers Internet, but this looks good for those who do and have data caps. https://globalnews.ca/news/6673413/coronavirus-rogers-data-overage-fees/?utm_medium=Facebook&utm_source=AM980London     ***Added Labels***

OLDYELLR by I'm a Senior Advisor
  • 3582 Views
  • 33 replies
  • 0 likes

ALERT: Rogers Lowered Speeds/change pricing AGAIN

So I looks like rogers has once again played around with the pricing and speeds of their internet packages.   Example: they have taken the 500u and reduced it to 300u with the same upload.   on the last interval change/switch-a-rooo they moved the 25...

Pir8pete by I'm Here A Lot
  • 6027 Views
  • 4 replies
  • 1 likes

Lan Map

Is it possible to see my real time network connections and data transfer rates / device on Rogers?   ***Added Labels***

Bilko by I Plan to Stick Around
  • 881 Views
  • 1 replies
  • 0 likes

Resolved! Hitron Router Poor Range- Standalone Router Suggestions

Hello everyone, I need your advice on changing this router so that everyone in their rooms can have better coverage.  I have the white Hitron Router from Rogers and I pay for 1 gig per second, the wifi doesn't get to my brother's room and he is just ...

Business Fibre internet in Residential area

Is it possible to get fibre in a residential area.    I was reading about it and its offered only in the business plans but was wondering if I can get it in a residential area.   *** Edited Labels *** 

Shawm565 by I'm Here A Lot
  • 1190 Views
  • 1 replies
  • 0 likes