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Resolved! Gateway Password Changes when switch to Xfinity?

Hi - does anyone know if Rogers changes your Gateway Password (network passwords) when they switch you from Ignite to Xfinity?  I am trying to connect my apple ipad and it keeps telling me my network password is incorrect (this is the P/W I have had ...

Stashy402 by I'm here a lot
  • 176 Views
  • 2 replies
  • 0 likes

Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've been here awhile
  • 171208 Views
  • 467 replies
  • 21 likes

Is my router hacked?

I've had a problem with my router for some time now like changing the password form time to time on its on and settings such as wps turning it self back on and remote access settings changing on its on I've reset it time and time again I've changed p...

Channging Rogers Yahoo Email Profile Picture

For crying-out-loud, this has persisted for almost a decade now! Please fix the problem preventing users from changing the profile picture/photo on their Rogers Yahoo email profile! Everyone I know is super annoyed about your lack of attention to fix...

Rogers Yahoo blocking emails from a specific domain all of a sudden

Rogers started blocking emails from a specific domain I have been getting emails from the past 20 years. I get lots of emails a year from this company and i need it for my job. I checked all my spam settings, filter settings everything i could. Roger...

Leo890 by I've been here awhile
  • 1464 Views
  • 3 replies
  • 0 likes

Rogers Yahoo Email - Unable to Change Yahoo Password

I am able to log in to my rogers.com account, as Rogers has my cell phone number for SMS verification purposes. However, I can no longer sign in to my Rogers Yahoo email.   Yahoo wants to send a verification code to an old cell phone number I no long...

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cneutt by I've been around
  • 644 Views
  • 1 replies
  • 0 likes

Moved to Ignite - can't access rogers email

I moved to ignite yesterday (from previous Rogers Internet), since then I can't access email through my Mac computer running Sonoma 14.1.2  Keep getting the message  We can't sign you in right now To prevent unauthorized account access, sign-in attem...

diygirl64 by I've been around
  • 1878 Views
  • 3 replies
  • 0 likes

Not Receiving Emails From Rogers Yahoo

I've have been a long time paying customer with Rogers Cable which I have all 3 internet, television, and phone which is VOIP. My beef now is that I've had to pour out nearly $90 bucks for a email client so I could use Imap  to bring in my email than...

ryote49 by I plan to stick around
  • 1748 Views
  • 6 replies
  • 0 likes

Resolved! Forgotten Email Reset Security Question

I have forgotten my email password and trying to reset it, but I also have forgotten the answer to the security question. Is there a way to reset or get this? I no longer have a Rogers account but have recently moved my emails under my niece's accoun...

lrdawson by I've been around
  • 2529 Views
  • 2 replies
  • 0 likes

Intermittent WiFi Issues - Incorrect Passphrase Error

My home internet logs my phone out of the wifi and when I try to log back in, it says ‘incorrect password’ even though it’s obviously the right password. Even if I try to share the wifi from another phone that’s logged on to the wifi, it still says ‘...

AG9 by I've been around
  • 5147 Views
  • 5 replies
  • 0 likes

Forgot password and security question does not work HELP

For several days now I have tried Passwords and Security answer but nothing works.  It seems that I need to put in the answer to a security question that I know the answer to but it doesn’t work. So how can I change my password.  I am not a tech pers...

ahosier by I've been around
  • 597 Views
  • 1 replies
  • 0 likes

email password reset

can't remember secret question answer             ***Edited Labels***

OPC1 by I've been around
  • 574 Views
  • 1 replies
  • 0 likes

Resolved! resetting rogers yahoo email password

well its 12:30. Been trying to reset my rogers.com email password since 9:00 pm. Getting the account locked for 30 mins due to multiple failed sign in attempts. Fine that was great at 8:30.... Oh and I'm trying to reset my password (not trying to sig...

BillP3 by I'm here a lot
  • 1842 Views
  • 1 replies
  • 0 likes

MFA does not work with non-Rogers phones

After MFA got enabled on myrogers accounts, I am unable to authenticate using non-Rogers phone.   I get no text at all from rogers, and upon contacting live chat rep, they confirmed that non-Rogers phones cannot be used for MFA. Website does not ment...

abcduser by I've been around
  • 1074 Views
  • 1 replies
  • 0 likes

Router/modem login

It would be nice to have Multi-factor authentication to log in to Ignite Router/Modem ,  as I have had someone not from my home change the password for the login.   It has happened 2 or 3 times now so I have to reset modem to get access..   *** Edite...

sierra1989 by I plan to stick around
  • 2347 Views
  • 3 replies
  • 0 likes

Secondary email password reset

My email is the main email on our account.  My husbands is our secondary email.  We are somehow locked out of his account.  We know the password and the secret question answer but still cannot get into the account.   I was on hold for 2 hours and the...

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