Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've been here awhile
  • 55233 Views
  • 344 replies
  • 19 likes

Unable to create app password for Rogers Email

Trying to set up my Rogers e-mail account on Outloook Mobile on Android. Went to Member Centre, chose Account Information then Authorized Applications.Clicked Add Another, Named it and clicked Generate.  Keep getting error:    *** Edited Labels ***  ...

Rogers App Error.jpg
Bilottag by I've been here awhile
  • 19620 Views
  • 82 replies
  • 3 likes

Resolved! Forgotten Email Reset Security Question

I have forgotten my email password and trying to reset it, but I also have forgotten the answer to the security question. Is there a way to reset or get this? I no longer have a Rogers account but have recently moved my emails under my niece's accoun...

lrdawson by I've been around
  • 616 Views
  • 1 replies
  • 0 likes

You must update your Rogers email account settings

I got an e-mail on one of my e-mail accounts this morning. Interestingly I only got it on one of our accounts, not the other three accounts that my wife and I have.   At first I thought it was phishing, but it appears that people who use certain e-ma...

57 by Resident Expert
  • 95832 Views
  • 326 replies
  • 3 likes

MFA does not work with non-Rogers phones

After MFA got enabled on myrogers accounts, I am unable to authenticate using non-Rogers phone.   I get no text at all from rogers, and upon contacting live chat rep, they confirmed that non-Rogers phones cannot be used for MFA. Website does not ment...

abcduser by I've been around
  • 447 Views
  • 1 replies
  • 0 likes

Router/modem login

It would be nice to have Multi-factor authentication to log in to Ignite Router/Modem ,  as I have had someone not from my home change the password for the login.   It has happened 2 or 3 times now so I have to reset modem to get access..   *** Edite...

sierra1989 by I plan to stick around
  • 700 Views
  • 3 replies
  • 0 likes

Secondary email password reset

My email is the main email on our account.  My husbands is our secondary email.  We are somehow locked out of his account.  We know the password and the secret question answer but still cannot get into the account.   I was on hold for 2 hours and the...

Password change issue

I have separated my wifi bands to separate which SSID my devices are connected to and now I can't change the passwords. When I change the password in the app, the change does not take place, the old password remains when connecting. Please help!   *A...

N8T by I've been around
  • 715 Views
  • 3 replies
  • 0 likes

Rogers Yahoo! email password issue

I am having a problem with changing my email password as I have forgotten it. I have tried signing in and pressing "forgotten password" It then asks for security questions that I answer, but then I receive this reply: "Security Answers ValidationWe'r...

kic by I've been around
  • 792 Views
  • 3 replies
  • 0 likes

Forgot WiFi Password

I forgot wifi password from when it was installed in January it was the one the installer used and I tried the wifi app but I can't sign in without password so not sure and it's not on the modem like my old one? Anyone ever have this   **Labels Added...

Nash1111 by I've been here awhile
  • 821 Views
  • 7 replies
  • 0 likes

Email quits after ignite upgrade

Upgraded to ignite about 3 days ago. Everything seemed to go smoothly except for a couple of hiccups with wifi coverage and reprogramming 2 Logitech remotes. However I suddenly realized that after 2 days email was not working on both rogers and yahoo...

rammer by I plan to stick around
  • 459 Views
  • 1 replies
  • 0 likes

Replacing The Rogers Modem and Optical Node

Hi All,I am looking to replace my Rogers Modem and ideally, optical node with my Ubiquiti EdgeRouter 4.Presently I am unaware of what purpose the Optical Node provides and if it can be replaced by using a SFP directly into the ER4.  I am aware of the...

nettech by I've been here awhile
  • 2456 Views
  • 6 replies
  • 0 likes

Resolved! Ignite WiFi Router password reset

So, I discovered something today that is pretty concerning.  I tried to log into my router today and found that my password did not work.  After a number of attempts, I tried "password" and sure enough it worked.   At some point, Rogers installed a n...

tgilbert by I've been here awhile
  • 2646 Views
  • 2 replies
  • 0 likes

Rogers Yahoo Mail Requires Password Reset

I can login to rogers.com and view my account no problem.   I can view my yahoo rogers email through outlook office on my desktop no problem.   But when I go to yahoo mail it says wrong pass....it is definitly 100% correct pass.   So I decide to try ...

rog.JPG
observer789 by I've been here awhile
  • 3119 Views
  • 11 replies
  • 0 likes

Resolved! Factory Reset Ignite TV Modem

I changed the password on my coRouter and I can't fir the life of me remember what I changed it to. I need to do a factory reset to erase the password and I am able to access my router settings once again.   *** Edited Labels ***

MJ3005 by I've been around
  • 3267 Views
  • 1 replies
  • 0 likes

Intermittent WiFi Issues - Incorrect Passphrase Error

My home internet logs my phone out of the wifi and when I try to log back in, it says ‘incorrect password’ even though it’s obviously the right password. Even if I try to share the wifi from another phone that’s logged on to the wifi, it still says ‘...

AG9 by I've been around
  • 2581 Views
  • 3 replies
  • 0 likes
Labels