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Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've Been Here Awhile
  • 3549 Views
  • 74 replies
  • 8 likes

Unable to create app password for Rogers Email

Trying to set up my Rogers e-mail account on Outloook Mobile on Android. Went to Member Centre, chose Account Information then Authorized Applications.Clicked Add Another, Named it and clicked Generate.  Keep getting error:    *** Edited Labels ***  ...

Rogers App Error.jpg
Bilottag by I've Been Around
  • 1815 Views
  • 31 replies
  • 2 likes

Router/modem login

It would be nice to have Multi-factor authentication to log in to Ignite Router/Modem ,  as I have had someone not from my home change the password for the login.   It has happened 2 or 3 times now so I have to reset modem to get access..   *** Edite...

sierra1989 by I Plan to Stick Around
  • 164 Views
  • 3 replies
  • 0 likes

Secondary email password reset

My email is the main email on our account.  My husbands is our secondary email.  We are somehow locked out of his account.  We know the password and the secret question answer but still cannot get into the account.   I was on hold for 2 hours and the...

Password change issue

I have separated my wifi bands to separate which SSID my devices are connected to and now I can't change the passwords. When I change the password in the app, the change does not take place, the old password remains when connecting. Please help!   *A...

N8T by I've Been Around
  • 173 Views
  • 3 replies
  • 0 likes

Rogers Yahoo! email password issue

I am having a problem with changing my email password as I have forgotten it. I have tried signing in and pressing "forgotten password" It then asks for security questions that I answer, but then I receive this reply: "Security Answers ValidationWe'r...

kic by I've Been Around
  • 271 Views
  • 3 replies
  • 0 likes

Forgot WiFi Password

I forgot wifi password from when it was installed in January it was the one the installer used and I tried the wifi app but I can't sign in without password so not sure and it's not on the modem like my old one? Anyone ever have this   **Labels Added...

Nash1111 by I've Been Here Awhile
  • 264 Views
  • 7 replies
  • 0 likes

Email quits after ignite upgrade

Upgraded to ignite about 3 days ago. Everything seemed to go smoothly except for a couple of hiccups with wifi coverage and reprogramming 2 Logitech remotes. However I suddenly realized that after 2 days email was not working on both rogers and yahoo...

rammer by I Plan to Stick Around
  • 206 Views
  • 1 replies
  • 0 likes

Replacing The Rogers Modem and Optical Node

Hi All,I am looking to replace my Rogers Modem and ideally, optical node with my Ubiquiti EdgeRouter 4.Presently I am unaware of what purpose the Optical Node provides and if it can be replaced by using a SFP directly into the ER4.  I am aware of the...

nettech by I've Been Here Awhile
  • 1252 Views
  • 6 replies
  • 0 likes

Resolved! Ignite WiFi Router password reset

So, I discovered something today that is pretty concerning.  I tried to log into my router today and found that my password did not work.  After a number of attempts, I tried "password" and sure enough it worked.   At some point, Rogers installed a n...

tgilbert by I've Been Here Awhile
  • 1497 Views
  • 2 replies
  • 0 likes

Rogers Yahoo Mail Requires Password Reset

I can login to rogers.com and view my account no problem.   I can view my yahoo rogers email through outlook office on my desktop no problem.   But when I go to yahoo mail it says wrong pass....it is definitly 100% correct pass.   So I decide to try ...

rog.JPG
observer789 by I've Been Here Awhile
  • 2131 Views
  • 11 replies
  • 0 likes

Resolved! Factory Reset Ignite TV Modem

I changed the password on my coRouter and I can't fir the life of me remember what I changed it to. I need to do a factory reset to erase the password and I am able to access my router settings once again.   *** Edited Labels ***

MJ3005 by I've Been Around
  • 2424 Views
  • 1 replies
  • 0 likes

Intermittent WiFi Issues - Incorrect Passphrase Error

My home internet logs my phone out of the wifi and when I try to log back in, it says ‘incorrect password’ even though it’s obviously the right password. Even if I try to share the wifi from another phone that’s logged on to the wifi, it still says ‘...

AG9 by I've Been Around
  • 1881 Views
  • 3 replies
  • 0 likes

Outlook v 4.2048.4 Android Will Not Connect to Rogers Email

I got a new Chromebook for Christmas, and I'm trying to link Outlook to my Rogers mail.  I installed the Outlook version in the subject line from the Play store, and I've entered my rogers email address in the setup.  When prompted, I've entered my e...

Giraffee66 by I Plan to Stick Around
  • 867 Views
  • 2 replies
  • 0 likes

Retrieve Email Security Answer

When you goto mail.yahoo.com and click on forgot password it asks you a security question. I've been able to retrieve my password, but I have no idea what my security answer is - how do I reset that?  I've looked in rogersmembercentre.com and don't s...

Buck1980 by I've Been Around
  • 2083 Views
  • 1 replies
  • 0 likes

Cannot send receive from Tracfone website

I have a US Tracfone account that will not take my password, tried resetting but to no avail. Contacted Tracfone and they say it is a problem with my ISP. I even had my daughter who lives in Alabama try  a password reset from there and send me a temp...

jim43bob by I've Been Here Awhile
  • 1014 Views
  • 3 replies
  • 0 likes

CODA 4582 - Guest WiFi Network Security

I enabled the guest WiFi network on this Hitron CODA-4582 modem/router but the password security option doesn't seem to work. The guest network is always unsecured. It's that expected behaviour? My guess is no, because this page seems to suggest the ...

EugW1 by I Plan to Stick Around
  • 7533 Views
  • 28 replies
  • 1 likes