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Resolved! Ignite WiFi Router password reset

So, I discovered something today that is pretty concerning.  I tried to log into my router today and found that my password did not work.  After a number of attempts, I tried "password" and sure enough it worked.   At some point, Rogers installed a n...

tgilbert by I've Been Here Awhile
  • 426 Views
  • 2 replies
  • 0 likes

Rogers Yahoo Mail Requires Password Reset

I can login to rogers.com and view my account no problem.   I can view my yahoo rogers email through outlook office on my desktop no problem.   But when I go to yahoo mail it says wrong pass....it is definitly 100% correct pass.   So I decide to try ...

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observer789 by I've Been Here Awhile
  • 1434 Views
  • 11 replies
  • 0 likes

Resolved! Factory Reset Ignite TV Modem

I changed the password on my coRouter and I can't fir the life of me remember what I changed it to. I need to do a factory reset to erase the password and I am able to access my router settings once again.   *** Edited Labels ***

MJ3005 by I've Been Around
  • 1379 Views
  • 1 replies
  • 0 likes

Intermittent WiFi Issues - Incorrect Passphrase Error

My home internet logs my phone out of the wifi and when I try to log back in, it says ‘incorrect password’ even though it’s obviously the right password. Even if I try to share the wifi from another phone that’s logged on to the wifi, it still says ‘...

AG9 by I've Been Around
  • 1449 Views
  • 3 replies
  • 0 likes

Outlook v 4.2048.4 Android Will Not Connect to Rogers Email

I got a new Chromebook for Christmas, and I'm trying to link Outlook to my Rogers mail.  I installed the Outlook version in the subject line from the Play store, and I've entered my rogers email address in the setup.  When prompted, I've entered my e...

Giraffee66 by I Plan to Stick Around
  • 560 Views
  • 2 replies
  • 0 likes

Retrieve Email Security Answer

When you goto mail.yahoo.com and click on forgot password it asks you a security question. I've been able to retrieve my password, but I have no idea what my security answer is - how do I reset that?  I've looked in rogersmembercentre.com and don't s...

Buck1980 by I've Been Around
  • 1149 Views
  • 1 replies
  • 0 likes

Cannot send receive from Tracfone website

I have a US Tracfone account that will not take my password, tried resetting but to no avail. Contacted Tracfone and they say it is a problem with my ISP. I even had my daughter who lives in Alabama try  a password reset from there and send me a temp...

jim43bob by I've Been Here Awhile
  • 740 Views
  • 3 replies
  • 0 likes

CODA 4582 - Guest WiFi Network Security

I enabled the guest WiFi network on this Hitron CODA-4582 modem/router but the password security option doesn't seem to work. The guest network is always unsecured. It's that expected behaviour? My guess is no, because this page seems to suggest the ...

EugW1 by I Plan to Stick Around
  • 6390 Views
  • 28 replies
  • 1 likes

Change email password issues

I am having a problem with changing my email password as I have forgotten it. I have tried signing in and pressing "forgotten password" It then asks for security questions that I answer, but then I receive this reply: "Security Answers ValidationWe'r...

You must update your Rogers email account settings

I got an e-mail on one of my e-mail accounts this morning. Interestingly I only got it on one of our accounts, not the other three accounts that my wife and I have.   At first I thought it was phishing, but it appears that people who use certain e-ma...

57 by Resident Expert
  • 55671 Views
  • 325 replies
  • 3 likes

Lexmark MC3226 all in oneemail issue

I have tried unsuccessfully to connect the email from the scanner to the rogers SMTP.  I keeps keeps cancelling with error 450-not allowing access to email.  My settings on the scanner are as follows:   SMTP Primary Gateway             smtp.broadband...

Tommy5454 by I've Been Here Awhile
  • 801 Views
  • 3 replies
  • 0 likes

Rogers CGN3ACR storing password in plain-text cookie

I don't know if anyone has noticed this before, but if you ever use the "Remember me" option when logging into your modem, it creates a cookie with your password in plain-text which is a pretty big security concern.

automaton by I Plan to Stick Around
  • 1327 Views
  • 3 replies
  • 0 likes

Cannot login to CGNM-3552 modem setting

I just got a new modem CGNM 3552. When I was tring to login on 192.168.0.1, I coundn't find the username and password. It is not on the modem or the quick setup, and it is not cusadmin/password combination. How should I login?     ***Edited Labels***

lurunlin by I've Been Around
  • 8793 Views
  • 1 replies
  • 0 likes

connecting HP printer to network

I'm trying to install a new HP OfficeJet Pro 6978.  The printer works but I cannot connect it to the Wi-Fi network. It's not accepting the password. When I switched to Rogers in late Dec 2015, I had another HP printer and I connected it fine. What do...

imssgl by I'm Here A Lot
  • 4511 Views
  • 4 replies
  • 0 likes