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Resolved! Rogers discontinued WhoCalled

Is Rogers getting rid of everything that differentiated it from the other carriers?I have always stuck to Rogers for two things: Name Caller IDWhoCalled Now TELUS has the Name Caller ID, and Rogers got rid of the WhoCalled feature. I no longer see an...

DeanLubaki by I Plan to Stick Around
  • 5640 Views
  • 10 replies
  • 2 likes

Resolved! Name display not working anymore!!!

Before i changed my plan to a share everything plan i had the Name display add on for 2$ a month, and Name display worked all the time even when i was on LTE and using VoLTE, it was working fine , since ive changed my plan on Jan 31st i lost my name ...

Jay_Starks by I Plan to Stick Around
  • 6171 Views
  • 19 replies
  • 0 likes

Does the 5 Gig share everything plan include US Text?

Hi all     So I have the 5 Gig Share Everything plan and the 13 dollar add on for insurance vmail etc.. I have asked a couple of different reps and they are telling me yes, text message to the US is included .. Granted it's been a while since I was w...

phantom1976 by I've Been Here Awhile
  • 1446 Views
  • 2 replies
  • 0 likes

Resolved! iPhone Value Pack

Hi, I have an iPhone Value Pack that costs me $5/- extra per month. I have tried to call the customer service asking for what this pack additionally provides and also tried to check on the website, but there is no information available. Can someone p...

mazharx by I'm Here A Lot
  • 14680 Views
  • 24 replies
  • 0 likes

Account changes not as agreed

Hello everyone...I managed to get through this morning and changed my wireless account to the $60 10 gig plan , plus remove my $6 plan add on. After getting the confirmation email and checking my Rogers , I’ve found out that my new plan is listed as ...

car474 by I've Been Here Awhile
  • 3676 Views
  • 19 replies
  • 0 likes

A&E on demand no more?

Ive always received A&E and its On Demand feature.  up until this weekend.  I get A&E and several other channels through the PLUS EXTRA PACK.  all other channels I'm able to get ON Demand.  Just spent 45min with Tech 'support' and their best answer w...

Owilde by I've Been Here Awhile
  • 3048 Views
  • 3 replies
  • 0 likes

Resolved! TMN air dates

This may have been asked and is likely best answered by a Rogers or TMN representative ( I have also contacted them). Given that most feature films appear within a year or so, if not sooner, why is The Avengers:Age of Ultron still not available after...

Resolved! Different Levels of TechXpert

In obtaining information about Rogers TechXpert, I've noticed different levels of support. For e.g. Standard TechXpert, for $9.95/mth, TechXpert Whole Home $14.95/mth. TechXpert Wireless $?. TechXpert One Time Fix $69.95 and the list goes on.   I cam...

Nickel11 by I Plan to Stick Around
  • 4748 Views
  • 8 replies
  • 0 likes

Value Per Dollar vs Technology

Prices for wireless plans go up and up and up as time passes, meanwhile technology continually goes down in cost.    Why does my value-per-dollar go down with Rogers' plans rather than going up, which is the intuitive understanding if we look at tech...

atm0sph by I've Been Around
  • 1632 Views
  • 2 replies
  • 0 likes

Resolved! help me please

about two weeks now every time i receive a voicemail a text message comes in saying "1 voicemail 0 urgent". how do i stop these text messages.   ***Edited Labels.***      

kimiko by I've Been Here Awhile
  • 1279 Views
  • 3 replies
  • 0 likes

VALUE PACK

I just noticed on my August bill that my 3 value packs have increased in price.  My contract is good until October 2015.  Can this be done without my knowledge and I thought I had a contract that was binding.  Please help.   ***Edited Labels.***

BHH by I Plan to Stick Around
  • 1885 Views
  • 4 replies
  • 0 likes

Tried to add a value pack - Was changed double for it

So yesterday I thought I would call Rogers and add international texting for 6.99 which is advertised on their value ppack page as having unitimed texts to the US .. Called in spoke to a rep and was told nope, can't do it you have an older plan .. Um...

phantom76 by I Plan to Stick Around
  • 1022 Views
  • 3 replies
  • 0 likes

Resolved! Old add on

I have an old add-on "Value Pack w/LD For iPhone" plus I have "$10 Canadian Unlimited"   Do I need both or can I remove one of these from my bill ?   ***edited labels***

e69acf by I've Been Here Awhile
  • 645 Views
  • 1 replies
  • 0 likes

MMS Value Pack w/US&Intl Text

I am currently paying $5 for a "monthly add-on" called "MMS Value Pack w/US&Intl Text".   What exactly is this getting me?   Thanks!   ***edited labels***

tpirri by I've Been Around
  • 1122 Views
  • 2 replies
  • 0 likes

Resolved! NEW PLANS / DISCONTINUED VALUE PACKS

So right now i have 4 lines with rogers 2 are on a 58$ a mth plan with a 12.79 value pack and the other 2 58$ a mth and 16.79 value pack.  with the first 2 the only reason we got the value packs was for call display and voicemail, the other 2 for int...

chandraa by I've Been Around
  • 2912 Views
  • 2 replies
  • 0 likes

Resolved! Familty Plan shared Unlimited talk/4GB data

I have a question please, i currently had a famility plan unlimit talk 4GB shared data WITH A VALUE PACK ADD-ON, which  including Unl text caller ID TV etc. i have 2 Phones for my plan, this value pack i got is $16.79/month DOES IT CHARGE ON 1 LINE/P...

RandySolara by I Plan to Stick Around
  • 1372 Views
  • 2 replies
  • 0 likes

$16.79 Value Pack versus $12.79 Value Pack

I am trying to change our phone plans to increase the limit of 125 Sent Text Messages per month to some higher number. The LIVE CHAT person says to change from the $12.79 Value Pack to the $16.79 Value Pack but is unable to explain the difference of ...

rlaughton by I've Been Around
  • 1097 Views
  • 1 replies
  • 0 likes
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