What has happened to my Rogers email account? After 20 years of being a Rogers customer, I suddenly can't access my email. Yesterday it was accessible, today it's not. What is going on?
When I try to log-in, I get redirected to a Rogers page saying, "Manage Email accounts." Then it says update your personal information, which I do (nothing has changed re. my name and language preference). Then nothing.
we are geting the same error. most likely some kind of rogers issue so it will be fixed by tomorrow i imaging. Probably some server needs rebooting which they usuallu do at midnight or 3am.. Whatever you do DO NOT CHANGE YOUR PASSWORD!!!. This looks like it might fix te issue but it will only make thing worse when they finally fix the problem
This happened to me when I initially cancelled my services (as expected) only to retain a new upgraded internet service. A rep was able to help me reactivate my addresses but my question is are those old email addresses tied to my old account that was deactivated or are they tied to my new active internet service? It might explain why I'm still receiving billing errors after multiple attempts to correct the issue.