01-30-2020 05:10 AM - last edited on 01-30-2020 08:30 AM by RogersTony
My home internet logs my phone out of the wifi and when I try to log back in, it says ‘incorrect password’ even though it’s obviously the right password. Even if I try to share the wifi from another phone that’s logged on to the wifi, it still says ‘incorrect password’. And then randomly it will log me back on again. How do I fix this?
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01-30-2020 08:21 AM - last edited on 01-30-2020 08:38 AM by RogersTony
04-27-2021 11:41 PM - last edited on 04-27-2021 11:58 PM by RogersAndy
Hi I just got my Ignite Internet today, however when I try to connect to my S10 Plus it keeps saying my password is Incorrect. I've restarted my phone several times and Restarted my Modem several times. Does anyone know a solution to this?
04-28-2021 11:25 AM
Thank you for posting your concern, and welcome to Rogers Community Forums! 😃
I appreciate rebooting the phone and the modem; have you tried forgetting the network? Is S10 Plus the only device not connecting to the WiFi network?
It can be done by navigating to Settings > Connections > Wi-Fi > Current network > cogwheel (Settings) > Forget (at the bottom right).
Please keep us posted if forgetting the network helped.