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Resolved! Wifi connectivity

Modem was tested, no issues, but constant disconnection of WiFi on computer and devices, with extensive latency. This has been going on for the last 3-4 days now and its becoming an issues!     ***Edited Labels***

CLPotter by I've been around
  • 594 Views
  • 1 replies
  • 0 likes

Resolved! Unable to obtain XB8 for 1.5 Gbps Internet Tier

So I have been on the worst experience with rogers for the last 3 days. All this started with getting new Macs in the house for a 6E wireless connection as working on laptops is dead slow on Wifi6. For the main station, it's fine as I have a full 10 ...

TKDGene by I'm here a lot
  • 3338 Views
  • 13 replies
  • 0 likes

In Search of Router

Hey all! I’m looking to expand into my own router as I’m trying to solve an issue with the team & this is one of the suggestions that I want to try. I haven’t looked for a router in probably close to 10+ years and would love to know what would be the...

Joel13 by I plan to stick around
  • 1868 Views
  • 9 replies
  • 3 likes

Modem with cellular backup

Outages will happen but for alarm systems they offer cellular backup so the service always runs.It would be great to have Rogers offer the same for internet. So offer a cellular 5g modem backup. This way you have redundant paths to the internet. Wire...

zzP2 by I've been here awhile
  • 762 Views
  • 4 replies
  • 1 likes

Apps not working on Android when connected to Ignite Wifi

A number of my apps on my phone do not work when connected to Rogers Ignite Wifi at home. All of the apps work when I am connected to other wifi networks and to mobile data. These apps include (but not limited to) LesMills+, Nest Home, WeatherCAN, Ch...

Za1 by I've been here awhile
  • 620 Views
  • 2 replies
  • 0 likes

Shoddy Connection/No Connection Toronto

Brand New Ignite 3 days ago. Same issues as older modem. All week I’ve been having what started as intermittent connection and now now connection yet a Green Light flashes away.!I unplugged and reset many times. Yesterday morning in woke up had a cal...

LPToronto by I've been here awhile
  • 754 Views
  • 2 replies
  • 0 likes

ASUS Wireless AX3000 Dual-Band Mesh Wi-Fi 6 Router (RT-AX58U/CA)

Hey everyone,   I'm going to be getting 500 ignite internet (most likely, I think this is enough for working from home, gaming, streaming, etc) and wanted to know what everyone thinks about the SUS Wireless AX3000 Dual-Band Mesh Wi-Fi 6 Router (RT-AX...

kuruczpa by I've been around
  • 1423 Views
  • 2 replies
  • 0 likes

Internet Maintenance Notifications - Feedback

Rogers once again is unreliable. Why does the Senior Leadership commit to making things better; they overpromise and under deliver!!Our wifi has been intermittent yesterday & today. I called and spoke with a live agent who mentioned the issue will be...

Lil69 by I've been around
  • 544 Views
  • 1 replies
  • 0 likes

Wifi Dropout on Ignite Modem

I upgraded to an Ignite modem in January and ever since have been experiencing frequent wifi drops on my networks. These last a few seconds, never very long, but they lose browser connections, and interrupt downloads, blog updates, and videos. They h...

ichadwick by I plan to stick around
  • 503 Views
  • 1 replies
  • 0 likes

Connecting Ignite WiFi Pods via Ethernet

Can I connect Rogers Ignite Pods to the Modem via Ethernet to improve connection speed?   The tech who installed my Ignite originally told me if I ran ethernet between the modem and the pods, then any devices connected wirelessly to the pod would hav...

2.4 switch to 5g

I have a tablet connected by 2.4g, but some things streaming from my tablet is choppy, would switching to the 5g help with the choppiness?If so how would I go about changing it? Some apps require the 2.4 such as my security camera so I don't want to ...

gordow by I plan to stick around
  • 991 Views
  • 3 replies
  • 0 likes

Wi-Fi Network Non-Existent Wired LAN Ok - Anyone else?

Hi, Our Wi-Fi Network is down on our Wi-Fi Gateway modem. It doesn’t show on the list of available networks. However All wired LAN Connections are working fine. We’re in Ajax.   Is anyone else experiencing the same issue? (I have received some messag...

mmessina1 by I've been here awhile
  • 2435 Views
  • 23 replies
  • 1 likes

Ignite internet modern block my devices

Very strange thing happened with my ignite internet. My few devices can't connect to internet during runtime. I changed DNS settings then works. I restarted modem, more devices can't connect to internet. I don't know why?   **Labels Added**    

BobbyON by I've been here awhile
  • 515 Views
  • 1 replies
  • 0 likes

XB7 issues connecting to websites (wifi and ethernet)

Hello,  I recently switched to Ignite internet (hardware: CGM4331COM).  I'm experiencing an issue on my phones and laptops, via wifi and ethernet.  The issue is that some websites (including rogers.com) time out (err_address_unreachable) when trying...

Syrous_PL by I'm here a lot
  • 1295 Views
  • 4 replies
  • 0 likes

Issue with Wi-Fi

Hi Rogers team,Very pathetic and concerning service. This is Abhijit. My internet was started on 12th Feb as part of bulk plan but stopped working since last 4 days. I have reached out to 10-12 different service technicians and had 1 visit. Every tim...

Wifi Connectivity Issues

Our Ignite Wifi has and continues to be horrible. Everyday I’m having to resort to rebooting the modem, rebooting all the connected devices and hope for the best. It was really good for a long time and very reliable but now it’s horrible. Dialup woul...

tdm_55 by I've been around
  • 425 Views
  • 1 replies
  • 0 likes

Wi-Fi Issues

Last week, I contacted Rogers because my WiFi was not working. There was a tiny amount from an account that I cleared up immediately and the rep assured me that my WiFi would be fixed immediately and not to worry. We'll, it is now many days later and...

Save Ignite Gateway and Wifi Hub settings

How can I save the configuration settings (SSID, Port forwarding rules, etc) for my ignite gateway and wifi hub? I don't see an option to do so.   *** Edited Labels ***

Klaebo by I've been here awhile
  • 565 Views
  • 1 replies
  • 0 likes
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