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Forum Posts

Internet coverage spotty with Gen2 modem

Hi, I am using the Gen2 rogers modem for wifi. I switched from Bell to Rogers earlier this year I was hoping this new modem will be good enough to cover a 1400 sq feet 2 story house. However the coverage is spotty at best and devices that are further...

Stouffville Highspeed - Spotty Service

Hello, We've been experiencing massive issues in Ballantrae in the 48/Aurora Rd area for the past couple days. Internet connection experiences high latency than drops. Modem has to be reset every 10-15 mins.   This is a huge problem as many work for ...

Bshahwu by I'm here a lot
  • 4584 Views
  • 14 replies
  • 1 likes

WIFI - down several weeks

WIFI - down several weeks increasing to NO ignite for 48 + hours {chrome 119.0.6045.161, Win 11 }   Use laptops & watch TV via ignite. Around mid-day 12/9/23 ignite failed & shows the ignite screen w / the usual dots waiting for entertainment - I sup...

YtanyaY by I'm a senior contributor
  • 631 Views
  • 1 replies
  • 0 likes

Internet Faster, Yet Slower Than Bell In An Important Area

Had our new router installed on Wednesday, November 15, 2023. Right off the bat I had higher latency in games compared to Bell, which is annoying since it now feels like I'm playing on a different server entirely. No point in having faster internet i...

Safwaan by I've been here awhile
  • 1358 Views
  • 1 replies
  • 0 likes

Intermittent dropped ignite internet and TV

Jan 22-2022 over the last 3 days i have had intermittent dropped Ignite internet and TV. About every 5-10 minutes and lasting about 10-30 seconds. i have restarted modem, TV box, all units connected to modem. Tech support has restarted modem remotely...

dgiesbrecht by I've been here awhile
  • 3495 Views
  • 10 replies
  • 0 likes

Internet and tv has been dropping out for months

Both my internet and  Ignite tv has been down completely, or working intermittently (dropping every five to twenty minutes) for a few  months now. I will probably have to wait for WiFi to re-appear just to post this, it is that bad. Lately it has bec...

salichad by I've been here awhile
  • 1289 Views
  • 4 replies
  • 0 likes

Rogers wireless internet

Hi everyone, just wanted to say I got the Rogers wireless home internet installed, it replaced my 25 year old bell DSL. I’m getting 27ish down and 5 up. It’s fast and only about 20-40ms of lag on Speedtest. Pretty darn good.

DavidHeilig by I plan to stick around
  • 7578 Views
  • 17 replies
  • 3 likes

IGNITE GATEWAY KEEPS GOING OFFLINE - MODEM REPLACEMENT?

I have been with Rogers Ignite Wifi for a few years and I am currently experiencing poor wifi connectivity as it keeps going on and off numerous times. The Ignite Gateway keeps going offline! This has happened for over a week now. I believe it is due...

ok31 by I plan to stick around
  • 5834 Views
  • 3 replies
  • 0 likes

Wifi not connecting automatically

My wifi is not connecting to our devices. At first it was my husband's iPhone, now my Samsung phone and my daughter's iPhone. We didn't notice at first and used up all our data in our phone plan. All of our devices are set to autoconnect. I've reboot...

Victoria99 by I've been here awhile
  • 2085 Views
  • 4 replies
  • 0 likes

Resolved! VPN setup on Hitron CODA-4582-U (1A)?

As per title. I have the Hitron model CODA-4582-U (1A) with 802.11 a/n/ac Mixed and I can't setup my VPN on it. On the Hitron settings, nothing shows VPN settings in any of the tabs.  I have P***VPN and Hitron is not on their list. My current package...

Ghost23 by I'm here a lot
  • 4691 Views
  • 2 replies
  • 0 likes

Dell laptop does not recognize Rogers network after install Ignite

After changing from a Roger's Legacy modem to an Ignite modem my Dell laptop does not recognize any Rogers network ( it sees other locked networks just not Rogers) to get internet even though it was connecting well before the change. All other laptop...

Norbert3 by I've been here awhile
  • 12842 Views
  • 20 replies
  • 0 likes

lenovo laptop can't connect to rogers ignite wifi

my lenovo laptop G500 connects to wifi ignite but no internet...says unidentified network even though it is correct password....the previous rogers modem worked fine.       ***Added Labels***

stevep102 by I've been here awhile
  • 2114 Views
  • 3 replies
  • 0 likes

Resolved! Hitron Wifi Range is Awful.

So I just moved into a new house 4 days ago and I changed my internet provider to rogers 150mbps unlimited internet. I recieved a gigbaite modem with it and oh boy this thing sucks big time. I have placed my modem on main floor living room , there is...

Niijj4r by I've been here awhile
  • 63298 Views
  • 44 replies
  • 1 likes

Totally Unreliable Service

The reliability of Rogets service doesn't appear to have improved since they disrupted the entire country earlier this year. For the tenth time this year, I've list internet etc for an entire day. Rogers are oblivious to the needs of people who earn ...

Bobparsons by I've been here awhile
  • 2986 Views
  • 8 replies
  • 1 likes

Resolved! Wifi connectivity

Modem was tested, no issues, but constant disconnection of WiFi on computer and devices, with extensive latency. This has been going on for the last 3-4 days now and its becoming an issues!     ***Edited Labels***

CLPotter by I've been around
  • 1157 Views
  • 1 replies
  • 0 likes

Resolved! Unable to obtain XB8 for 1.5 Gbps Internet Tier

So I have been on the worst experience with rogers for the last 3 days. All this started with getting new Macs in the house for a 6E wireless connection as working on laptops is dead slow on Wifi6. For the main station, it's fine as I have a full 10 ...

TKDGene by I'm here a lot
  • 5947 Views
  • 13 replies
  • 0 likes

In Search of Router

Hey all! I’m looking to expand into my own router as I’m trying to solve an issue with the team & this is one of the suggestions that I want to try. I haven’t looked for a router in probably close to 10+ years and would love to know what would be the...

Joel13 by I plan to stick around
  • 3580 Views
  • 9 replies
  • 3 likes
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