Interruption of the Internet
Within three days there are breaks with the Internet. Quite often. It lasts from a few seconds to minutes. Rogers wrote to the mail how to solve this issue? ***Added Labels***
Forum Posts
Ignite Internet Constant Disconnects (Not Signal Related) - Please comment Moderators / Experts!
Hello Forum, Thank you for reading. I am DESPERATE, can anybody, please, make any suggestions or provide any advice? I live in Woodbridge (Vaughan, Ontario) Major Mackenzie and Weston Road area. Just as other members on this forum, I have had R...
High Latency and Ping Spikes over 6 months - Issue still not resolved
Denison and Brimley - L3S For the past 6 months, I have been experiencing high latency and ping causing streaming, gaming and voip calls to lag. My service located is Markham area, Denison and Brimley - L3S . The latency is most noticeable when gam...
Inconsistent internet, keeps disconnecting dozens of times a day
Two months of this, it's unbelievable. $200 a month and can't get internet for more than 30min in a row without being disconnected for another 10, ethernet or otherwise. I work from home, it's not only infuriating but also harmful to my job. Opened m...
Is it normal to have such High Ping to google?
I tried a few things: - Direct connect to the Modem - Bridge on - Bridge off - Connected the Modem directly to the incoming coax line lol. I'm using my Unifi gear now, but like I said was all the same going rawdogging on the coax coming into the ho...
question on possible exchange of ignite modem
I have experienced an increasing frequency of dropped connections to the internet on my year old ignite system. As the signal is quite good when it is working, I tend to suspect the modem as being the culprit, The dropped connections *seem* more comm...
Rural internet - Fixing Issues?
When is the update going to happen to fix the issues with losing internet . *Added Labels*
Totally Unreliable Service
The reliability of Rogets service doesn't appear to have improved since they disrupted the entire country earlier this year. For the tenth time this year, I've list internet etc for an entire day. Rogers are oblivious to the needs of people who earn ...
Speed Tests
Upload Speed is Faster than Download Speed: Not just Rogers Speedtest but other Rogers sites and even Bell Cda not so fast at 49.2 down. Surprisingly Fibernetics clocked in at 355.23, CIRA in at 280. Guess there is a lot of Ignite TV activity usin...
Resolved! 1.5gbps service less reliable than 100mbps?
Hi i recently got Ignite 1.5gbps internet service and I'm finding the speed to be inconsistent and that i have semi-frequent internet disconnects. Previously i has 100mbps service through a reseller that was rock solid using the same cable lines. I h...
Resolved! Home WIFI down in Lowertown (Ottawa)
Hi,Does anyone know why there's a disruption in internet service in the Lowrrtown area of Ottawa?Thank You!Christa **Added Labels**
No Service - Feedback for Technician
After 5 years of my neighbor piggy backing off my cable they finally showed up to run a cable to the neighbours house. Well the neighbor is happy now that the cable running to his house is buried. Wish I could say the same. The so called tech guys u...
Resolved! Random internet connection drop after upgrading to ignite 1.5gbps
Hello, I have recently upgraded from legacy to ignite bundle but I start having random dropped connection from time to time. During the connection drop period, light of the XB7 modem would go from white to amber to green then back to white. I have at...
Unstable unusable internet for over 6 months and no help
The internet at home has been unstable and laggy for a long time especially when gaming. It also constantly goes on and off at home. Four Tech visits and they said it was a maintance issue and it would be fixed within one week. After two weeks no upd...
Ignite 500 download/upload speed
So Rogers installed the Ignite 500 service at my house a couple days ago. When I connected to the modem (XB8) I was only getting about 80/90Mbps download on both wire and wireless with the Rogers speedtest. The installation tech claims there is no is...
Resolved! Ping issues ethernet.
Just got the 1.5gb plan at a basement address with the xb7 modem. I play various games mainly LoL but i notice my ping will go from anywhere 22 to 35 to sometines 60. As of the last 3 days it's been around 35-60 always game to game. But i noticed ini...
Setup XB7 (Gen 2)
Hi All, I just got a XB7 router and I want to set it up correctly. I have not yet hooked it up and I don't plan to until I can figure out whether it will work for me or not. Firstly, can I change the Private LAN base address? From what I have r...
Internet disconnects when PC tries to connect
Hi everyone,We are having a strange issue. We have had Rogers ignite for years and a few months ago upgraded from the 500mbps package to the 1gbps package. A tech came out to install a new modem and replaced part of the line. Everything has been good...
constant disconnects - 10 at a time some days
I have been having daily disconnects (both wifi and ethernet), daily for the past couple months, seems to be getting worse. The issue resolves itself in some time and there is no rhyme or reason when the disconnects occur. - modem light usually flas...
Resolved! Unable to connect to certain websites and to work using VPN
I have Rogers 500u package and it has been working fine for a long time. For the last two weeks I'm unable to connect to certain websites and especially to my work network using VPN (company provided laptop with CISCO VPN). Some of the sites I could ...