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No Service - Feedback for Technician

jts1666
I've been here awhile

After 5 years of my neighbor piggy backing off my cable they finally showed up to run a cable to the neighbours house. Well the neighbor  is happy now that the cable running to his house is buried. Wish I could say the same. The so called tech guys unhooked and reconnected my cable and now we have nothing. I phoned Roger’s and was told I would have to wait till tomorrow after 4pm. That’s fine if we didn’t have to work from home. We spoke to a manager and he said there is nothing he can do. Guess I’m missing a day of work thanks to Rogers so called 3rd party tech experts. Thanks Rogers you did it again.

 

 

 

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Re: No Service - Feedback for Technician

RogersJermaine
Moderator
Moderator

Hi @jts1666,

 

We appreciate you sharing your experience and do hope that your services are back online now since the latest technician appointment. Your feedback is important to us to ensure that we continue to provide our customers with the best service available.

 

If you are still having connectivity issue, please feel free to let us know so that we can assist you further.

 

Thank you. 
RogersJermaine

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