Interruption of the Internet

[MELNIK]

Within three days there are breaks with the Internet. Quite often. It lasts from a few seconds to minutes. Rogers wrote to the mail how to solve this issue?

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[RogersMaude]

Hello @MELNIK,

Welcome to the Rogers Community and thanks for your post!

We’re committed to offering a dependable experience, working around the clock to help keep our customers connected. We're sorry to learn you're experiencing disconnects  with your internet service. Can you let us know if your service is back up and running, at this time?

Don't forget to try these first steps when troubleshooting internet issues :

• Resetting your modem is a simple troubleshooting technique for solving common internet problems.
• Optimize your Rogers WiFi - WiFi signal strength and speed can be affected by a variety of factors, but thankfully you can fix most of these issues in a few simple steps so that you can get the most out of your devices.
• Learn how to test your internet speed to maximize all your online activities.

If you stiill need our help, please share as many details as you can regarding the problem you're facing and the troubleshooting steps you've gone through since it started!

RogersMaude