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Inconsistent internet, keeps disconnecting dozens of times a day

pereiraleo447
I've been around

Two months of this, it's unbelievable. $200 a month and can't get internet for more than 30min in a row without being disconnected for another 10, ethernet or otherwise. I work from home, it's not only infuriating but also harmful to my job. Opened multiple tickets to tech support and they're all listed as "resolved, as we couldn't pinpoint the issue", which is hilarious. Never thought I'd see incompetence like this in my life.

 

Cancelling as soon as I'm home, I can't work like this. 

 

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1 REPLY 1

Re: Inconsistent internet, keeps disconnecting dozens of times a day

RogersCorey
Moderator
Moderator

Greetings @pereiraleo447!

 

I am sorry to hear of your experience with us. This looks to be the first time you've posted on our forums.

 

I'd like to take an in depth look at your connection and investigate what's been done thus far. Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

 

Regards,

RogersCorey

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