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Ignite Router not connecting to some wifi devices

So this consistently happens with two types of devices in my home, that have never been able to connect to the Rogers ignite router.One is the Gosund smart plugs, and the other is a water monitoring and auto shut off device called Water Hero.Both tho...

Resolved! XB7 in bridge mode. Which port?

I would like to connect my XB7 in bridge mode with my router   I heard I can do it with ONLY ONE PORT 1) Please confirm which port should I use? - I read online  -  it must be port #1. Is it left bottom port if you look from the back? (next to 2.5 gi...

savinmy by I've been here awhile
  • 19756 Views
  • 18 replies
  • 1 likes

Resolved! Internet doesn't work properly on wifi using ip 172.16.12.x

I have connectivity issue to most of the websites (e.g. rogers.com, speedtest.net, cbc.ca, and lot more). Fortunately, google and youtube were working so we survived since last 25 days. After lots of follow up with tech team (which is still under inv...

What are Rogers IPv6 settings for Unifi Routers?

Tomorrow I am moving from regular cable to Ignite and I will be switching from a Hitron CGN3 gateway to a new gateway from Rogers. I want to run the gateway in bridge mode.  My modem is a Unifi USG3.  I am not currently using IPv6 on my Unifi USG3. M...

wayner92 by I'm a senior contributor
  • 2763 Views
  • 5 replies
  • 0 likes

Resolved! How do I disable WPS in Ignite modem?

So, WPS is a security risk. Does anyone know where the option to disable it is in the settings? Tech support says you can't disable it, but I am not sure that is true.       ***Edited Labels***

Shadowbeam by I've been here awhile
  • 3066 Views
  • 3 replies
  • 0 likes

Resolved! Gateway password - Consequences on the devices connected on the LAN?

If I change the password on my Rogers Gateway what are the consequences on the devices connected on the LAN side by ethernet and by WiFi? Do I have to reset the password on each device?  I ask this because many folks providing services need that pass...

Philip144 by I plan to stick around
  • 681 Views
  • 1 replies
  • 0 likes

2 Wifi 1 Modem

I have 2 available wifi 1 modem. I see the one I have and can do 10.0.0.1 all good. However my old wifi and password still work. It's like if I had a second modem. however the old one I cannot find it or list it. It just shows up in available wifi an...

mxnut by I've been around
  • 711 Views
  • 1 replies
  • 0 likes

Modem Suddenly Blocking Website

I have Rogers ignite modem/router and all of a sudden we do not have access to website audible.ca. I have logged into the modem/gateway and there are no parental controls that have been added. Model: CGM4140COM. Any ideas how to stop websites being b...

KPS1 by I've been around
  • 11041 Views
  • 21 replies
  • 1 likes

XB8 to Switch @ 2.5GB

Hi guys,I have a Nokia modem connected to the xb8 in port 4. But I want 2.5gb going to my switch. What is the best set up? Should I connect the switch directly to the Nokia or move the Nokia connection on the xb8 to another port and use port4 for my ...

Asad23 by I've been here awhile
  • 1766 Views
  • 2 replies
  • 0 likes

Moca with Ignite

Hello. I recently got the new ignite bundle with 1.5 gigabit and the white gateway modem. I made an inquiry several months back and @Datalink provided a ton of knowledge which made some things clearer to me. But with the ignite setup we had to change...

moca-1.jpg moca-2.jpg
JiveMiguel by I plan to stick around
  • 8792 Views
  • 9 replies
  • 0 likes

Video call on Rogers Ignite internet

Hi all! We recently switch to Rogers ignite internet. Calling on whatsapp is becoming impossible as all we see is many pixels and not a whole image. Any suggestions?   *Added Labels*

Ltch by I've been around
  • 716 Views
  • 1 replies
  • 0 likes

Resolved! MTU value for my ignite gateway modem?

Hi - What is the MTU (maximum transfer unit) for my modem? White ignite gateway. I logged into the modem and can't find the value.  Does anyone know what the value is or where I can fine it?   Thanks   *Added Labels*

JohnGM by I plan to stick around
  • 1769 Views
  • 1 replies
  • 0 likes

Web Mail Auto Fill

Hi   Where does rogers web mail store the auto fill email address if the person is not saved as a contact. I am looking to switch to a email client. I also recently started using a work email address and would like auto fill to work for people I emai...

i2 by I've been here awhile
  • 1403 Views
  • 3 replies
  • 0 likes

Resolved! HP Printer not connecting to Ignite WiFi with Gen2

Got Rogers Ignite WIFI Gateway Gen2 installed and since then all PCs, Tablets and Cell phones work but my HP Deskjet 3050 printer doesn't. Used USB cable to laptop and ran HP setup. Printer connected to network but it is awaiting an IP address before...

Focused1 by I've been around
  • 9445 Views
  • 11 replies
  • 1 likes

Rogers Ignite Portforwarding not Working

Hi, I'm trying to open a couple of ports on my router for my PC for gaming. I tried open the ports on the app  through the phone, it says the ports were opened, but when I check if the ports are open via 'telnet' command in cmd, they say it's closed,...

shrekitnam by I've been around
  • 9807 Views
  • 11 replies
  • 1 likes

Resolved! No Internet When I Connect the New Router to XB7

I bought a new router, Netgear Nighthawk AX6600.  When I connect it to my XB7, there does not seem to be an ethernet connection.  Cables are good.  Tried in gateway mode as well as bridging,  My old router, DLINK DIR 880L, didn't have an issue.  If I...

Sneruh by I've been here awhile
  • 1993 Views
  • 3 replies
  • 0 likes
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