Rogers Community

JohnGM

Hi - Would appreciate it if a Rogers expert can assist me. I have Ignite internet + TV. We have been experiencing intermittent high ping while gaming.-wired connection-does not matter what gameIssue comes and goes, notice it mostly during what might...

JohnGM

Thank you @-G- for this detailed clear explanation and the examples you provided, much appreciated!! Will have to see what happens after next tech visit.

JohnGM

@RogersJo & @-G- The tech that came last week was super nice and helpful, but unfortunately the issue persists. He said my signal from modem was low, and he added what looks like a little adaptor in the back of the modem where the cable connects. But...

JohnGM

Hi - Experienced this again, called Rogers tech support while this was going on, and this time they also observed / documented the issue while I was on the phone with them. They are sending a tech over to me tomorrow. I’ll provide update to you aft...

JohnGM · 03-12-2021

Mine turned back on too. But everything has been stable. They were doing significant work in the neighbourhood last week, Rogers trucks all around. Fingers crossed

JohnGM · 03-05-2021

My internet very stable since OFDMA disabled over a week now with zero issues. Finally ! My download / upload not changed as far as I can tell, hovers around 200/15. I wish they would have implemented this solution months ago. Would have saved so muc...

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Latency Issues and high ping while gaming

Re: Latency Issues and high ping while gaming

Re: Latency Issues and high ping while gaming

Re: Latency Issues and high ping while gaming

Re: Internet Keeps Dropping

Re: Internet Keeps Dropping