Rogers Community

JohnGM · 01-26-2024

Hi - What is the MTU (maximum transfer unit) for my modem? White ignite gateway. I logged into the modem and can't find the value. Does anyone know what the value is or where I can fine it? Thanks *Added Labels*

JohnGM · 11-09-2023

Hi - Would appreciate it if a Rogers expert can assist me. I have Ignite internet + TV. We have been experiencing intermittent high ping while gaming.-wired connection-does not matter what gameIssue comes and goes, notice it mostly during what might...

JohnGM · 02-13-2024

Sorry that you are having this issue, I see that you contributed to my thread a while back where i was (still am) having the same issue. Impacts TV for me too. In that thread there is a great explanation of the issue by a resident expert. Many simil...

JohnGM · 12-20-2023

Hi - Might as well close this thread, mark as resolved. My issue of peak time high ping while gaming has improved somewhat for me, but still happens 3-4 times week. I have been informed that this issue is likely Rogers infrastructure related, and Rog...

JohnGM · 12-14-2023

@FraggleRocker are you also in Thornhill / Vaughan ? The last couple days & nights have been fine for me, today was fine too, but tonight it's very bad! I am following up via PM as advised above.

JohnGM · 12-12-2023

Hi - Since my last note, for the next 4 days (Thur-Sun) my internet was perfect, all day and night. It's been at least 3 months since it has been consistently good like that! However, last night (Monday Dec 10) at exactly 7pm, the issue returned. Wei...

JohnGM · 12-07-2023

Here is an example below of what happens to my internet ping in the evening, ~9:45pm last night. It was like this all night! Impacted live TV significantly (Raptors game), and online gaming was impossible! Fine this morning of course I just noticed ...

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MTU value for my ignite gateway modem?

Latency Issues and high ping while gaming

Re: Unbearable Internet Lag When Playing Games

Re: Latency Issues and high ping while gaming

Re: Latency Issues and high ping while gaming

Re: Latency Issues and high ping while gaming

Re: Latency Issues and high ping while gaming

Re: Latency Issues and high ping while gaming