I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. It seems the router wants to connect things on 5ghz. Has anyone had this issue? And better yet solved it.... ***Edited Labels***
My building signed up a bulk user agreement with my condo, Downtown Toronto by the St. Lawrence Market, and ever since I've transferred over to the new Ignite modem on the new plan I have been getting extremely poor quality internet now. I can no lo...
How do I log in to the Ignite WiFiTM Gateway (Gen 2 I tried the 192...... On the browser but nothing happens what am I doing wrong? *** Edited Labels ***
Hello.. suddenly my ports have stopped accepting incoming connections and now I cannot port forward at all. This happened last week and it seems to be carrying on. I have tried factory resetting the gateway and also giving static IPs to my system yet...
Hello there! So I upgraded my modem at the end of last year, and now I just found out that I cannot connect my old HP printer to wifi. I printed out the printer's failed wifi connection report, and the report says that I need to add the MAC address t...
Hey everyone. I am using the 1.5 Gbps package with the new modem (white colour with slanted top) and have a question. Is there a difference in allowable speed when using in bridge mode? I ask because I did a simple test where I ran the modem in d...
Hi - Would appreciate it if a Rogers expert can assist me. I have Ignite internet + TV. We have been experiencing intermittent high ping while gaming.-wired connection-does not matter what gameIssue comes and goes, notice it mostly during what might...
I moved to ignite yesterday (from previous Rogers Internet), since then I can't access email through my Mac computer running Sonoma 14.1.2 Keep getting the message We can't sign you in right now To prevent unauthorized account access, sign-in attem...
I play a lot of video games, and one of the main things is your ping/latency its basically the amount of time it takes to send your inputs to the server, i used to get around 15-20 which is pretty good since i dont play professionally, but for some r...
No available time machine destination on my network. We use the Rogers Ignite modem/ wifi device which is connected to an Airport Extreme base station (wifi is turned off) via ethernet cable. The Airport extreme is just being used as a bridge for th...
My ignite wifi just got offline. Blinking white and doesn’t work. Anyone going through the same thing? Help!! **Labels Added**
Hi All, We seem to have internet dropping rather frequently. Our Ignite TVs are fine, just internet dropping on a rather frequent basis here in Woodbridge. Anyone else experiencing this? This also happens when on 5G network with podcasts cutting o...
I had recently move to new place and since rogers ignite home internet was available , i decided to opt for that. At first, it seemed smooth, i got a prompt response to get enroll and device was also sent to me within 2 days. However, after i receive...
Over the past few days, I've noticed a lot of interruptions to our internet connection. I started using Net Uptime Monitor to try to diagnose the situation. Over the past day or so, it has recorded 74 disconnections from the internet. -------------...
So I have recently gotten the 1.5 ignite plan with rogers and is located in the living room on the main floor. I was wondering how I can utilize Moca 2.5 for my basement where my computer is located via ethernet and also implement Deco m4 throughout ...
Looks like Rogers has filed increased speeds for the TPIAs. https://www.dslreports.com/forum/r33789702-Rogers-Upload-Increase Wonder how Rogers is going to do that when it can't provide the advertised (read contract) speeds for its own customer...
It has been over a week since I first informed rogers of the issue. They told me it was a provisioning error, and then it would be fixed and no less than 24 hours I called back two days later is nothing had changed and they said they would be no more...
We switched to Rogers for Ignite 1.5GB + TV + Home Phone on Feb 3. Since then, our services have not worked as it should have.Internet was significantly slower than 1.5GB and I am aware that we’ll almost never actually get that speed. It’s much, much...
I am so frustrated right now. For the past few weeks, I have suffered insane lag spikes during the evening. It just causes so many headaches and problems. I contacted Rogers Friday to find a way we can fix it. They offered me the Ignite 1.5 plan, w...
I have just switched to Roger’s ignite internet. I received an email to download the app and start to process of setting everything up. The app DOES NOT WORK. I sign in, put in my password and try and log in a nothing happens. No error messages, noth...