Hello there! So I upgraded my modem at the end of last year, and now I just found out that I cannot connect my old HP printer to wifi. I printed out the printer's failed wifi connection report, and the report says that I need to add the MAC address t...
I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...
Hi all, I just want to warn you about what Rogers does with their online ads that are misleading. I switched from Fido to Rogers because Fido no longer provides internet service. I had the 150 Ignite plan and they sent me a refurbished XB6 that was m...
Seems the supply of XB8's is not longer constrained so considering upgrading. My XB6 modem is located in a corner of my apartment, worst possible location. Two PODs are installed, the first 20' away and the second 17' from the first. Have done extens...
So, WPS is a security risk. Does anyone know where the option to disable it is in the settings? Tech support says you can't disable it, but I am not sure that is true. ***Edited Labels***
Hello all... and sorry for the long post. I have been a happy Fido Internet service customer for many years without a single issue. Over a week ago, I received an email stating that Fido is moving all internet services to Rogers Fibe service. That -i...
Hi guys,I have a Nokia modem connected to the xb8 in port 4. But I want 2.5gb going to my switch. What is the best set up? Should I connect the switch directly to the Nokia or move the Nokia connection on the xb8 to another port and use port4 for my ...
Just got upgraded to XB8 and 1.5Gb service and performed a speed test from various providers and definitely not getting the speeds I was promised. @Rogers is this how you upgrade clients internet service hoping the end-user wont check the service ...
Hello, I've got 2 devices (3D Printers) that will no longer connect to my wifi. The manufacturer has reviewed log files and they suspect that my router might be filtering the MAC addresses and not allowing the devices to connect. I'm not super tech...
Hi all, Just got the XB8, I was wondering if I could utilize the wifi 6 on the modem but disable the 2.4 and 5 ghz and use the 2.4 and 5 ghz from the ASUS router? Is this possible? Would I keep the modem in gateway mode and setup the ASUS as an AP so...
Hi all, I have a question about Ignite modems and speeds. I recently was upgraded to 1.5GB Ignite internet but I know that my current setup will only allow a max of 1GB speed (my computer's NIC is maxed at 1GB; and my cables are only Cat5). So, I ...
Hi, I was scheduled to get an XB8 last week after I was told they cannot ship it to me as a Rogers Tech needs to come in an swap the modem, run tests and ensure its functional before leaving. They guy shows up 1 hour after the timeslot has ended with...
Looking to get a modem replacement without sitting on hold for hours.I have 1.5GB internet but only a gen 1 modem.How can I get a gen 2 or even better a gen 3 modem? ***Edited Labels***
I have a 1.5 Gbps internet package with XB8 and bridge the connection with my own router that's capable of delivering 2.5 Gbps of internet speed. I followed this guide by @-G- from this forum ~thank you!~ Here's my setup: Asus RT-AX88U Pro, using CA...
I have a Seagate USB portable drive 1TB.I want to know if I can connect it to the back of xb8 usi g the usb c port.Where is the admin portal I can configure it and manage this storage? Thx **Labels Added**
Does anyone have an update on whether XB8 modems are available now? For the last 1yr, I've been told by various Rogers staff that they're on back order or out of stock but haven't heard anything lately. Any updates appreciated. **Labels Added**
Hi All! 1500/50 profile. XB8 modem. Hard wired to a switch+some other hubs. I just replaced a split RG59/RG6 cable run with brand new RG6 directly to the grounding block @ the Rogers Box. I removed a -3.6db splitter. Currently, I have a 9db Ret...
Earlier this year we changed our bundle package from 1 gb internet speed to 1.5 gb. When the tech came in for the install, he said they were out of the 1.5 gb modem and would be back to install it. They never came back and Rogers have not been much h...
I have upgraded to 1.5gb. I have Gen 1 modem. How can I upgrade to latest Generation
Hi, I'm new with Rogers using 1.5 Gigabit internet and currently have Technicolor CGM4981COM (XB8) modem router. How do I set a static IP address for one of the family computers at home? We would like each members of the family able to connect to tha...