Rogers Xfinity TV
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Resolved! STB's constantly disconnecting & having to reboot them

It's been a year of this nonsense and I need to sort this out, finally the time. Modem  - Model: CGM4331COM  - Product Type: XB7 - HW Version 2.0 - Technicolor - 192.168.1.12 Nortel switches - No DHCP1 Wireless AP (DD-WRT mode) - DHCP disabled - Sepa...

Resolved! Device Menu Disappeared

Starting on April 1st, the Device selection menu disappeared from my "Saved" menu.  I used to be able to select on each Xfinity device, I could specify which device to looked at "Recordings" and "Scheduled".  Now, I don't have that option and can onl...

SandlerA by I've been here awhile
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TV Box Malfunction

My tv goes black every day and I have to unplug my tv to reset my box. Can I return my box to Roger’s for a new one or is there a way to fix this problem.         ***Edited Labels***

Xfinity TV box keeps disconnecting from Gateway

Well the technician came out and gave us a new modem and 24 hours later the TV box lost connection again, over and over. When Gateway reconnects to all the wifi devices, the entertainment box is the last thing to connect and by minutes. I’m tempted t...

Xi-6 Box

Good day   I have a Xi-6 box left over from when I was part of the XiOne consumer testing. Removed the Xi-6 box when testing the Xi-One but it was never return and no one said to return it.  The Xi-6 is collecting dust. Does Rogers want this box back...

Biollw by I'm a senior advisor
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Xfinity box isn't updating

Rogers ignite box has not updated for six months. Other boxes more recent updates. Works ok but should it update similar to the other boxes. Works fine.   **Labels Updated**    

macman1 by I plan to stick around
  • 709 Views
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Rogers Internet TV Services

I have been a rogers customer for many years and normally not many issues. But when they changed to iptv instead of cable there is nothing but frustration. I have to reboot the iptv box many times a week. It cuts out for no reason. I have had rogers ...

dandt6 by I've been here awhile
  • 325 Views
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Wrong account linked to my Xfinity set top box?

I'm new to Rogers TV. I just activated a Bulk service agreement with Rogers. The 1st set top box activated without any problems. I have created a bunch of recordings on it. The second box seems to have some one else's recordings on it dating back to ...

Data_Dan by I plan to stick around
  • 391 Views
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Intermittent Poor Resolution on TV Sports App

Hi! I use a sports app (TennisTV) that I access through my TV (LG 60UM7100).  When I had Bell Fibe TV, there was never any issues with watching recorded matches.  I recently switched to Rogers and have a Wi-Fi Xi6-T entertainment box supplying the si...

gregmatt by I've been here awhile
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Rogers Xfinity App on Samsung TV?

Is anybody able to download the rogers xfinity app on a smart Samsung TV so that we don't need to rent the rogers box?       ***Edited Labels***

Liol242 by I've been here awhile
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TV Box Connectivity

My TV box keeps having connectivity issues, "There seems to be a connection issue" with error code RDK-03117.  I've only seen this in the past two weeks, it's only with one box, and I haven't changed the location of the TV box, the gateway, or the bo...

goaltender by I plan to stick around
  • 625 Views
  • 1 replies
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New Receivers

Our old receiver was toasr so ee were forced into getting a new Ignite box. Not since the invention of television has there been a piece of junk like these. They have no indicator lights to inform that:!) The unit is on2) There is a recording schedul...

Ignited by I've been here awhile
  • 395 Views
  • 1 replies
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