It's been a year of this nonsense and I need to sort this out, finally the time. Modem - Model: CGM4331COM - Product Type: XB7 - HW Version 2.0 - Technicolor - 192.168.1.12 Nortel switches - No DHCP1 Wireless AP (DD-WRT mode) - DHCP disabled - Sepa...
Hi. I connected my entertainment tv box to a Phillips play 8k sync box. After 1 hour i try to change the channrl and i get a very long wait till the channel changes. My boxes are almost 8 years old. Anuone else have problrms
It used to be that if you had an equipment issue, you could take the router or tv box into the store and exchange it. My mother in-law’s tv box failed, and the only way we can get it replaced is to get it shipped out. Problem is that it has been mo...
Starting on April 1st, the Device selection menu disappeared from my "Saved" menu. I used to be able to select on each Xfinity device, I could specify which device to looked at "Recordings" and "Scheduled". Now, I don't have that option and can onl...
When I try to use the netflix app on my xfinity box it causes my box to power off. I have reset the app and box. I have restarted my gateway. I have 3 boxes in my house and this is the only one failing. ***Added Labels***
My Ignite TV box has never worked. I have spent endless hours with tech support troubleshooting the issue only to have it work for a few hours or a few days but then it would not work again (same issue). Over 1 year ago, I received a courtesy call ...
We have 3 entertainment boxes. Yesterday I noticed that the recordings menu has changed for the worse. At the top in the middle of the menu was access to change which recording Entertainment box you were looking at - it is NO MORE. Now I have enterta...
One of my boxes isn't showing a pop-up with channels that have 4K available (eg. Sportsnet). Curious if there's a setting to get that back. ***Edited Labels***
My tv goes black every day and I have to unplug my tv to reset my box. Can I return my box to Roger’s for a new one or is there a way to fix this problem. ***Edited Labels***
If i buy a Rogers xfinity box, never used, from someone, can I do a self install?
Well the technician came out and gave us a new modem and 24 hours later the TV box lost connection again, over and over. When Gateway reconnects to all the wifi devices, the entertainment box is the last thing to connect and by minutes. I’m tempted t...
Good day I have a Xi-6 box left over from when I was part of the XiOne consumer testing. Removed the Xi-6 box when testing the Xi-One but it was never return and no one said to return it. The Xi-6 is collecting dust. Does Rogers want this box back...
Rogers ignite box has not updated for six months. Other boxes more recent updates. Works ok but should it update similar to the other boxes. Works fine. **Labels Updated**
I have been a rogers customer for many years and normally not many issues. But when they changed to iptv instead of cable there is nothing but frustration. I have to reboot the iptv box many times a week. It cuts out for no reason. I have had rogers ...
I'm new to Rogers TV. I just activated a Bulk service agreement with Rogers. The 1st set top box activated without any problems. I have created a bunch of recordings on it. The second box seems to have some one else's recordings on it dating back to ...
Hi! I use a sports app (TennisTV) that I access through my TV (LG 60UM7100). When I had Bell Fibe TV, there was never any issues with watching recorded matches. I recently switched to Rogers and have a Wi-Fi Xi6-T entertainment box supplying the si...
I Have 3 Rogers Ignite cable boxes, I wish to get a fourth. I believe that will add $17 a month to my bill? Thank you Josip ***Added Labels***
I am new to Rogers Xfinity TV and am finding this Power Saver function extremely annoying, as I keep coming back to my TV only to find my receiver has gone to sleep. If you go into Power preferences, there is an option to turn it OFF but it actually ...
Is anybody able to download the rogers xfinity app on a smart Samsung TV so that we don't need to rent the rogers box? ***Edited Labels***
My TV box keeps having connectivity issues, "There seems to be a connection issue" with error code RDK-03117. I've only seen this in the past two weeks, it's only with one box, and I haven't changed the location of the TV box, the gateway, or the bo...