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Forum Posts

Service Interruption in Ottawa?

Ignite is down in Ottawa again. All Rogers chat can offer is a vague "Should be repaired within 24 hours" Does anyone know what's actually happening and why such a vague answer?  Nothing is showing under service interruptions?  *** Edited Labels *** ...

Resolved! Add channel temporarily

With Ignite TV, can I add a channel (or group of channels) to watch/record and event and afterwards cancel? Would the additional charge be prorated for a day?       ***Added Labels***

OLDYELLR by I'm a Senior Advisor
  • 222 Views
  • 8 replies
  • 0 likes

How do you like Ignite TV compared to Digital Cable?

First of all, I'm not an Ignite customer.  In fact, I cancelled Rogers digital cable when I went to an IPTV package from my ISP using fibre that was installed in my area last summer.   My transition was more of a surprise than for most of you moving ...

OLDYELLR by I'm a Senior Advisor
  • 25980 Views
  • 125 replies
  • 0 likes

Power On Soundbar with XR15 Remote

Is it possible to power on your soundbar with the XR15 Rogers Ignite Remote? My remote is paired and the volume & mute buttons work, yet I can't find a way to power it on.   ***Added labels***

Wadge by I've Been Here Awhile
  • 3542 Views
  • 5 replies
  • 0 likes

Remote from upstairs box turns on my living room box

Hello,I am finding my living room ignite tv on in the middle of the night or in the morning after I’ve shut it off. Realized that when I turned on my bedroom tv it turned on the box and tv downstairs. How do I stop this it’s so annoying to have to go...

Josie4 by I've Been Here Awhile
  • 994 Views
  • 11 replies
  • 0 likes

Three New Ignite TV boxes - Just Delivered - None power up.

I received my three Ignite TV set-top boxes yesterday - opened up the boxes and plugged in everything as per the instructions. None of the boxes show a white light on top (which is supposed to happen). TV screen remains blank - even after a few hours...

miketk by I'm Here A Lot
  • 180 Views
  • 10 replies
  • 0 likes

I'm at my wits end...missing channels

So I am going on three weeks and many tickets entered, but I continue to have problems with missing many channels on my Ignite TV.  In fact,many of the missing channels are the only channels that I actually watch.  All the Sportsnets, TSNs, all Canad...

Cbernard by I've Been Here Awhile
  • 25 Views
  • 0 replies
  • 0 likes

Resolved! Ignite TV Box Output

I have an older TV that will not accept a 1080p signal. Can the Ignite TV box output 1080i? I'm getting pressured to switch to Ignite, but I don't want to switch my TV. Thanks for the help.   ***Added Labels***  

LF1949 by I Plan to Stick Around
  • 43 Views
  • 1 replies
  • 0 likes

14 Free Content Apps

Anyone know the 14 free content apps with content library exceeding 140,000 in the promotional email I received?     ***Edited Labels***

cash1 by I Plan to Stick Around
  • 82 Views
  • 2 replies
  • 0 likes

Scheduled PVR recordings disappeared (Ignite TV)

 I am checking my scheduled recordings; there should be over 100 for the next two weeks, and there are only 9. They were fine yesterday. All my scheduled recordings have disappeared except, for some reason, those that are on A&E. (I get the same resu...

Genevieve by I Plan to Stick Around
  • 2831 Views
  • 25 replies
  • 1 likes

Resolved! Ignite TV Channels - Error code is XRE 03137

All channels are in a state of ‘channel loading’. Have been experiencing this for the past few hours.Error code is XRE 03137       ***Edited Labels***

Dek1 by I've Been Here Awhile
  • 3002 Views
  • 6 replies
  • 0 likes

Audio Lag on Ignite TV

I just switched to Rogers Ignite internet and TV.I can see that voice lags vs video on ALL channels. Very annoying! I see multiple posts about it, but yet to see a resolution. Is constant video box rebooting will be my life now on or is there a lasti...

Olga2 by I've Been Here Awhile
  • 1969 Views
  • 6 replies
  • 0 likes

Resolved! Ignite TV and internet cutting out

Hi all,I usually don’t post on forums but I’m really frustrated. About 3 weeks ago, my Ignite TV and internet kept on cutting out as frequently as every 30 seconds. TV sound and/or picture would cut out and my internet would time out.I have had 5 tec...

Simon123 by I've Been Around
  • 212 Views
  • 1 replies
  • 0 likes

Missing Games on Super Sports pack

I recently subbed to supersports pack. Find alot of my teams games are not even on . Out of 5 games have missed 2. I also sub to tsn and sportsnet. Like todays game not on anyplace. What is the point of subscribing to MLB extra innings if you don't g...

phil57 by I Plan to Stick Around
  • 1951 Views
  • 70 replies
  • 0 likes

Resolved! CFCF Montreal Ch 132 Bad Pixelating (Ignite TV in Ottawa area)

Greetings. I am writing to report that this channel has been severely pixelating for at least the past week and possibly longer, since I only recently subscribed to Ignite services. It only affects this one channel, therefore I am assuming the proble...

james039 by I've Been Here Awhile
  • 96 Views
  • 2 replies
  • 0 likes

Resolved! Accessing Ignite TV on a Smart TV without a Box

I have a new 2020 LG Smart TV.  I can watch Ignite TV via my computer, iPad and iphone (obviously without a box).  I want to be able to watch Ignite on the new TV the same way.  However, it wont let me because I dont have an IOS or Android system as ...

MommaMirab by I've Been Here Awhile
  • 33988 Views
  • 17 replies
  • 1 likes