Rogers Xfinity TV
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Resolved! Rogers Ignite Big Button Remote for Seniors

Hello, I recently installed Ignite TV at my parent's home, they are 90 and 93 yrs old. WHAT A MISTAKE!! They are completely stressed out about the remote, can't use it and now both of their TV's have "quit".  They inadvertently change the input and g...

wilson9 by I've been here awhile
  • 17254 Views
  • 22 replies
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Disney Plus Free with Ignite Package Code doesn't work

Hello Community Forum,   I am a new Rogers customer and have the Popular TV and Internet bundle. I  received an email with a link to activate a free Disney Plus standard with Ads account. When I follow the link it says the code is invalid because It ...

Davey2 by I've been here awhile
  • 977 Views
  • 9 replies
  • 1 likes

Resolved! Issues with Ignite Recordings

Over the last 3 days we have been experiencing problems when playing our Ignite recordings. We have recorded the Tennis and F1 and each time when we get towards the end of the recording, the screen freezes, comes back, then we lose the sound, then th...

rgriffit by I plan to stick around
  • 544 Views
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Blue Screen on boot sometimes

Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...

BJDalbs by I've been here awhile
  • 6097 Views
  • 8 replies
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Resolved! Display time of day on screen - Ignite TV

prior to Ignite, the time of day displayed on the receiver. The Ignite receiver does not display time of day, so I'm wondering if there's an option to have Ignite display the time of day on screen full-time rather than just when the Guide is displaye...

Housekeeping update message on TV

Today at around 4:15pm EDT all of my services went down after this message appeared on the TV screen "you caught us in the middle of a housekeeping update, we will be done in a few minutes".  This took out down of my Rogers services, not just the TV....

mascf1 by I'm a reliable contributor
  • 14375 Views
  • 29 replies
  • 1 likes

Resolved! How to choose a TV that works with Ignite?

I am just going to install Rogers ignate next week replacing an old cable system that works fine for the last 20 years. I read the forum and noticed that Ignate has problems with some type of TV like: Samsung, amazon Fire, and several others. I am in...

ALDO2 by I've been around
  • 10530 Views
  • 17 replies
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Resolved! Sound & Video freezes while Playing Recorded Shows.

I've had a challenge come up in the last couple of days.  While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for a...

tjembury by I've been here awhile
  • 10789 Views
  • 20 replies
  • 1 likes

Xfinity TV - Feedback

I was told I needed to switch from cable, because it was obsolete. Now I have a zillion channels, 95% of them subscription, and almost none of my old favourite channels. Those that survived the switch have improbable channel numbers and are scattered...

Resolved! Can't access the online xfinity app.

The place where I used to look at all the saved recordings and where I was able to set up new recordings etc I can't get to.  I mean they might be there but I can't access the page.  I was using the old For You - Ignite TV link and it would send me t...

RyeEncoke by I plan to stick around
  • 678 Views
  • 5 replies
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Ignite TV Closed Captioning failures

I'm finding closed captioning to be very frequently messed up with Ignite in ways that I hardly ever saw with cable and my Nextbox 3. It's kind of hard to describe, but I'll try. Very often, on many different programs, many of the words in the black ...

ghcharters by I plan to stick around
  • 5306 Views
  • 9 replies
  • 1 likes

Centre Ice

In the past I subscribed to Centre Ice so I could watch all the Leafs games. But if I am understanding correctly, Centre Ice is no longer offered individually. Now, again if I am understanding correctly, to catch all the Leafs games I have to purchas...

dfm by I'm here a lot
  • 753 Views
  • 10 replies
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Poor experience on new 4K TV

I have a new samsung 4K TV. We had it working with no issues for the first week or so and then I figured I should try the 4K channels to see what they're like. I changed the ignite TV to one of the 4K channels and the box popped up and said it needed...

Syphacleeze by I plan to stick around
  • 4102 Views
  • 17 replies
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Resolved! Multiple recordings of the same program

I have read multiple posts on the issue of Ignite recording the same program multiple times.    The issue I have is I set to record series on Channel 109 (Vancouver ) to tape Jeopardy.  BUT Ignite records multiple of the SAME episode.   IT records no...

BarryC604 by I plan to stick around
  • 2285 Views
  • 6 replies
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Premium vs Ultimate TV

Is it possible to get a pdf document of my current channels (premium) and a pdf document of the channels in the ultimate tv package.  I have the offer to change and need to know channel lineups before I consider.       ***Edited Labels***