Rogers Xfinity TV
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Saved Recordings Disappearing

I was on my ignite TV app earlier today marking some recordings as "save until expiry". I had just marked a film as such when the app refreshed and the recording disappeared. I still had 2% space left on my PVR before the recording disappeared and af...

RSS92 by I'm here a lot
  • 4881 Views
  • 13 replies
  • 1 likes

Why do I see everyone recording?

I have Ignite TV (small boxes) on all the tv’s (5) my question is; how come I see another tv’s recording and when their show is scheduled I get a notice on another tv? Is there anyway to make each tv separate & their own recordings?     ***Edited Lab...

Ois by I've been around
  • 1068 Views
  • 4 replies
  • 0 likes

Intermittent screen freezes and audio dropout

I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie.  No amount of reboots or any of the other solutions suggested by Rogers works.  I see that othe...

srrv by I've been around
  • 29347 Views
  • 78 replies
  • 9 likes

Flex channel exchange issue

I have the Flex package, but have been encountering issues with the website on trying to change channels, with a pop-up saying that there is an issue on the Rogers end. Has anyone else had the same issues?    **Labels Added**

geddo by I plan to stick around
  • 1369 Views
  • 5 replies
  • 3 likes

Considering Ignite Service with a Complicated Setup

I am considering getting Ignite service with bundle costs on my digital service going up. I have one TV on the top floor, one on the main floor, and one in the basement. Putting the system on the main floor would work in this scenario. What makes thi...

geddo by I plan to stick around
  • 2937 Views
  • 6 replies
  • 0 likes

Resolved! Crave Login via Ignite

Hello! I already have a Crave subscription but do not see where I can login to my account to access it via my Ignite TV box. I have the option to subscribe via Rogers but I already have the sub. Any insight is most appreciated. Thanks!   **Labels Add...

Blue Screen on boot sometimes

Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...

BJDalbs by I've been here awhile
  • 8268 Views
  • 10 replies
  • 0 likes

Resolved! Intermittent screen freezes and audio dropout

I've had Ignite TV running for a month without issues but yesterday my TV signal has started random freezes on the screen and/or audio dropouts for a few seconds at a time. Sometimes a few times per hour and other times every minute or two on all sta...

markfink777 by I plan to stick around
  • 46871 Views
  • 122 replies
  • 5 likes

Resolved! Same show on two tvs

I have 2 tvs, each with their own Ignite box. Can I select a show on one of them and have it play on both tvs simultaneously so I can watch the same show as I move from room to room?   *Added Labels*

GBKeeper by I've been here awhile
  • 4926 Views
  • 10 replies
  • 0 likes

Premium vs Ultimate TV

Is it possible to get a pdf document of my current channels (premium) and a pdf document of the channels in the ultimate tv package.  I have the offer to change and need to know channel lineups before I consider.       ***Edited Labels***

ciannaveic by I've been around
  • 3658 Views
  • 5 replies
  • 2 likes

Cracking, Staric Audio with Rogers Ignite

Crackling, static sound started a week ago. I tried all the solutions from Rogers on line & apps. . Called & Tech re-booted it - no change, suggested a new white box might be needed. We got app’t: Technician came yesterday, he unplugged/ plugged ever...

WRDS by I've been around
  • 1524 Views
  • 2 replies
  • 0 likes

Disney+ Not Working. Apps 04154 Error.

Several apps including Disney plus not working and give the APPS 04154 error.I’ve restarted the box, tried to change the HDMI cable, nothing works.TheNetflix is working though .Please help.       ***Edited Labels***

Anton777 by I've been here awhile
  • 7700 Views
  • 5 replies
  • 1 likes

Resolved! Delete Recently Watched

How can I get rid of seeing that section called Recently Watched under Saved > For You?       ***Edited Labels***

Unauthorized Movie Charges

I was surprised to see my bill for the month of May 2024 that I have been charged for 2 movies which I did not rent. Eversince I have been a Rogers customer I never rented a movie. I called them they said yes in their system is shows I rented. How ca...

InojalesR by I'm here a lot
  • 4863 Views
  • 16 replies
  • 0 likes
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