Rogers Xfinity TV
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Resolved! New Voice Command Remote

Looking to possibly replace my remote as it's beginning to have some significant wear & tear.  Back button is cracked and direction pad is starting to wear through.  Just wondering how much a remote like that costs to replace.   Thanks.     ***Edited...

Jagg76 by I've been here awhile
  • 2959 Views
  • 5 replies
  • 0 likes

Alternative to Renting Ignite TV Box

With the discussions continuing about the 70% increase to have additional entertainment boxes in your home. When looking online for info about this Rogers states that for every tv a Ignite Entertainment box is required.   Then I went on Rogers Ignite...

Flavour1 by I'm a regular
  • 4524 Views
  • 8 replies
  • 0 likes

Premium vs Ultimate TV

Is it possible to get a pdf document of my current channels (premium) and a pdf document of the channels in the ultimate tv package.  I have the offer to change and need to know channel lineups before I consider.       ***Edited Labels***

Disney Plus Free with Ignite Package Code doesn't work

Hello Community Forum,   I am a new Rogers customer and have the Popular TV and Internet bundle. I  received an email with a link to activate a free Disney Plus standard with Ads account. When I follow the link it says the code is invalid because It ...

Davey2 by I've been here awhile
  • 1620 Views
  • 11 replies
  • 1 likes

Resolved! Accessing Ignite TV on a Smart TV without a Box

I have a new 2020 LG Smart TV.  I can watch Ignite TV via my computer, iPad and iphone (obviously without a box).  I want to be able to watch Ignite on the new TV the same way.  However, it wont let me because I dont have an IOS or Android system as ...

MommaMirab by I'm here a lot
  • 84710 Views
  • 38 replies
  • 3 likes

Intermittent screen freezes and audio dropout

I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie.  No amount of reboots or any of the other solutions suggested by Rogers works.  I see that othe...

srrv by I've been around
  • 21825 Views
  • 41 replies
  • 10 likes

Returning Cable Boxes

Why does it take 10 agents and 5 days for someone to create a return waybill for cable boxes? This is beyond ridiculous. For all the hours lost, I'd rather just throw them in the garbage at this point. @ignite @rogercablebox    **Labels Added**

Japer by I plan to stick around
  • 1837 Views
  • 7 replies
  • 1 likes

Ignite TV Connection Error Codes: RDK-03087 and RDK-03117

Every day since I got Ignite T V it has lost the connection at least 4 time a day, it's been over a month now. It displays an error code RDK03087 and RDK03117. I have searched the internet and can't find anything other that the Gateway modem is from ...

pboc by I'm here a lot
  • 22792 Views
  • 20 replies
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Resolved! Rogers Ignite Big Button Remote for Seniors

Hello, I recently installed Ignite TV at my parent's home, they are 90 and 93 yrs old. WHAT A MISTAKE!! They are completely stressed out about the remote, can't use it and now both of their TV's have "quit".  They inadvertently change the input and g...

wilson9 by I've been here awhile
  • 19142 Views
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Resolved! Issues with Ignite Recordings

Over the last 3 days we have been experiencing problems when playing our Ignite recordings. We have recorded the Tennis and F1 and each time when we get towards the end of the recording, the screen freezes, comes back, then we lose the sound, then th...

rgriffit by I plan to stick around
  • 972 Views
  • 3 replies
  • 0 likes

Blue Screen on boot sometimes

Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...

BJDalbs by I've been here awhile
  • 6609 Views
  • 8 replies
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Resolved! Display time of day on screen - Ignite TV

prior to Ignite, the time of day displayed on the receiver. The Ignite receiver does not display time of day, so I'm wondering if there's an option to have Ignite display the time of day on screen full-time rather than just when the Guide is displaye...

Housekeeping update message on TV

Today at around 4:15pm EDT all of my services went down after this message appeared on the TV screen "you caught us in the middle of a housekeeping update, we will be done in a few minutes".  This took out down of my Rogers services, not just the TV....

mascf1 by I'm a reliable contributor
  • 15240 Views
  • 29 replies
  • 1 likes

Resolved! How to choose a TV that works with Ignite?

I am just going to install Rogers ignate next week replacing an old cable system that works fine for the last 20 years. I read the forum and noticed that Ignate has problems with some type of TV like: Samsung, amazon Fire, and several others. I am in...

ALDO2 by I've been around
  • 11386 Views
  • 17 replies
  • 0 likes

Resolved! Sound & Video freezes while Playing Recorded Shows.

I've had a challenge come up in the last couple of days.  While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for a...

tjembury by I've been here awhile
  • 11453 Views
  • 20 replies
  • 1 likes