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XiOne and harmony remote

Hi all   I can’t for the life of me find the XiOne box on my harmony remote list of providers/products.   has anyone had any luck?   many thanks   **Labels Added**    

Gdouf by I've been here awhile
  • 3154 Views
  • 7 replies
  • 0 likes

Not Happy With Ignite TV

Just got Ignite 4 days ago and so far not that happy. A) you can't make the PPV channel a favorite so you have to continually switch to "all channels" just to see what is on PPV B) With the "Next Box" on the guide it would tell you what shows are "ne...

Moisha by I've been here awhile
  • 834 Views
  • 9 replies
  • 1 likes

Resolved! Ignite TV Issue with RDK-03117 - December 30, 2022

Last Thursday, I had Rogers Ignite TV & Internet installed by a technician. We were coming off of the old legacy Digital system that has been rock-solid for us for many years and was pretty much being forced to move our services to Ignite.   We curre...

Radar2000 by I plan to stick around
  • 3408 Views
  • 8 replies
  • 0 likes

Speaker volume is now set to 45

Suddenly, an audio announcement on every change in volume control is loud and irritating Turning off audio description DOES NOT work   Just started happening the last month. Every change to speaker volume increment is announced, loudly   Highly irrit...

akoroshi by I plan to stick around
  • 136 Views
  • 6 replies
  • 0 likes

Resolved! 98.1 CHFI Christmas Music & Fireplace channel

Is anybody receiving the 98.1 CHFI Christmas Music & Fireplace on channel 299 yet?  It was supposed to switch over from the Sunset Channel at 6 AM on November 21.  That morning, we got a "We are experiencing technical difficulties" screen and since t...

-G- by Resident Expert
  • 349 Views
  • 4 replies
  • 0 likes

Rogers as TV Provider in Apple TV settings

Is there intent to make Rogers available as a TV Provider selection in Apple TV settings?I get logged out of apps that I’ve logged into with my Rogers account as the TV Provider every couple of months. Having it set once in the Apple TV settings woul...

HoodD by I've been around
  • 108 Views
  • 1 replies
  • 0 likes

Resolved! Ignite is Unreliable

We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a  frequent occurrence for us,...

steelback by I've been here awhile
  • 4415 Views
  • 20 replies
  • 1 likes

Ignite TV and Internet vs Classic Digital

We currently are using four older Rogers digital boxes along with a digital modem and phone adapter, we along with our neighbors periodically experience pixelation do to low signal strength, a Rogers tech showed me how to check the strength on one of...

Callie by I'm here a lot
  • 4090 Views
  • 15 replies
  • 0 likes

Resolved! Ignite TV Premier vs. Ignite TV Flex 20 including Sports

Hi everyone   I'm curious with what people think with regards to the Flex 20 including Sports. We currently have the Premier TV bundle, and our current promo deal is up in a few weeks. I was chatting today with a rep and they did offer the Flex 20 in...

Series recordings consecutive episode playback

I usually watch on my PC via web browser and until December, most shows recorded as a series, you play one episode, the next one autoplays (like Netflix) and you knew it would do that since above the playback track along the bottom edge, a bubble say...

akoroshi by I plan to stick around
  • 467 Views
  • 6 replies
  • 0 likes

Ignite TV Freezing

In the past 2-3 weeks we have seen more and more freeze ups. It’s very frustrating. We have rebooked and followed the form suggestions. I checked if this is caused by our Starlink wifi and it isn’t. YouTube and anything else we Chromecast is fine.   ...

Swampwild by I've been here awhile
  • 851 Views
  • 11 replies
  • 1 likes

Resolved! Apple AirPods Pro 2nd Gen No Sound With Rogers Ignite TV

Hi, I have Rogers Ignite and just got a set of Apple Air Pods Pro (2nd generation).  I am able to pair the air pods to the rogers ignite system but am getting no sound.  I have tried the following: -exchanged air pods to another set, but same issue -...

neena0 by I plan to stick around
  • 2623 Views
  • 23 replies
  • 2 likes

Ignite Total TV Missing a Channel

So i upgraded to Total TV/Internet and according to the email that i received from one of the agents OutTv channel 339 in Toronto is included and other agents that i have spoken to on chat stated that it is included in my package. When i got to the c...

Teach by I'm here a lot
  • 280 Views
  • 9 replies
  • 0 likes

Picture & Sound Are Out of Sync

My ignite tv box in my room is lagging, meaning the lips r moving on shows but the voice comes after. This is only happening on my tv so im pretty sure its a ignite box problem. Yes yes ive restarted modem, restarted box, refreshed box, blah blah but...

Nwhelan77 by I've been here awhile
  • 137 Views
  • 3 replies
  • 0 likes

Xre 03090 - have tried everything

All TV’s are showing an error message XRE 03090. I can still access Netflix and other apps, but this error is on every tv channel we try. We have rebooted the modem, reset the modem, unplugged each top-box, restarted each tv and did a system refresh…...

Jomo2 by I've been around
  • 10589 Views
  • 24 replies
  • 7 likes

Disable Wifi and use wired network

Hi everyone,   I want to change my Rogers Ignite TV box from Wifi to ethernet connection, does anyone know how this is done?   Thanks!     ***Added Labels***

micpar by I've been here awhile
  • 186 Views
  • 5 replies
  • 0 likes

Favourites that have multiple channels

I'm really annoyed that when I set a channel as a favourite, it sets all of the identical versions of that channel as a favourite. Then when you want to view your favourites, by default it only shows you the lowest channel number version of that chan...

Crewbert by I've been around
  • 90 Views
  • 1 replies
  • 0 likes