Rogers Xfinity TV
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Resolved! Ignite TV Issue with RDK-03117 - December 30, 2022

Last Thursday, I had Rogers Ignite TV & Internet installed by a technician. We were coming off of the old legacy Digital system that has been rock-solid for us for many years and was pretty much being forced to move our services to Ignite.   We curre...

Radar2000 by I plan to stick around
  • 16294 Views
  • 10 replies
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Bluetooth no longer compatible with Ignite TV?

Prior to November 2021, I was able to pair and use multiple sets of Bluetooth headphones. I’m assuming there was an update as the Bluetooth option isn’t even available. I cannot find the option. Was located under device settings. Huge disappointment ...

Sharing Ignite TV

We are a family of 5 and I just got Ignite TV.  I have my account registered with MyRogers and can use the Ignite TV app easily.  My question is how do others in my family login to the Ignite TV app on their devices?  Surely I do not have to share my...

DwayneP by I've been around
  • 5112 Views
  • 5 replies
  • 1 likes

Misled on Flex Channels

After doing some reading about the packages for Ignite Internet/TV, yesterday, I decided to sign up.   The process of arranging all of this at the Rogers store, was a somewhat painful and confusing process.  I had an existing account using the VIP TV...

BTorrens by I'm here a lot
  • 3654 Views
  • 12 replies
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Ignite pause issues, recording issue

We just got Ignite TV.  I have two problems with Pause, both of which are bugs IMO.   First, we did a long pause due to a phone call.  After 15 minutes or so it started playing again.  This is not unexpected and not the problem.  The problem is that ...

gregneff by I plan to stick around
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  • 2 replies
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Resolved! Disney+ App

hi everyone   Does anyone know if Rogers will have an App to view Disney+, the same way is have a Netflix App?       ***Edited Labels***

TRD2300GT by I've been around
  • 98009 Views
  • 62 replies
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Changes to Rogers on Demand Programming

All I can say is that I am not a happy customer with the recent unannounced changes to Rogers on Demand content.  3 weeks ago I could go to Rogers on Demand and  choose a genre in regards to either movies or tv shows and choose from a variety of free...

devilusay by I've been around
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Slow Motion for Ignite TV?

I am still on the Next-Box but was wondering if people who switched to Ignite TV still can enjoy the slow motion feature that the Next-Box has. On Next-Box you just had to hit the play button and it would play back in slow motion. I like that feature...

Danno by I plan to stick around
  • 4074 Views
  • 13 replies
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Disney Plus Free with Ignite Package Code doesn't work

Hello Community Forum,   I am a new Rogers customer and have the Popular TV and Internet bundle. I  received an email with a link to activate a free Disney Plus standard with Ads account. When I follow the link it says the code is invalid because It ...

Davey2 by I've been here awhile
  • 2117 Views
  • 13 replies
  • 2 likes

Change to Ignite flex 20 including sports?

I just noticed that my package Ignite flex 20 including sports now has reduced channels and can only pick 13 flex channels.  Did Rogers quietly change this to make it worse?       ***Added Labels***

jimk1 by I plan to stick around
  • 5791 Views
  • 20 replies
  • 2 likes

Resolved! New Voice Command Remote

Looking to possibly replace my remote as it's beginning to have some significant wear & tear.  Back button is cracked and direction pad is starting to wear through.  Just wondering how much a remote like that costs to replace.   Thanks.     ***Edited...

Jagg76 by I've been here awhile
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Alternative to Renting Ignite TV Box

With the discussions continuing about the 70% increase to have additional entertainment boxes in your home. When looking online for info about this Rogers states that for every tv a Ignite Entertainment box is required.   Then I went on Rogers Ignite...

Flavour1 by I'm a regular
  • 5744 Views
  • 8 replies
  • 0 likes

Premium vs Ultimate TV

Is it possible to get a pdf document of my current channels (premium) and a pdf document of the channels in the ultimate tv package.  I have the offer to change and need to know channel lineups before I consider.       ***Edited Labels***

ciannaveic by I've been around
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  • 3 replies
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Resolved! Accessing Ignite TV on a Smart TV without a Box

I have a new 2020 LG Smart TV.  I can watch Ignite TV via my computer, iPad and iphone (obviously without a box).  I want to be able to watch Ignite on the new TV the same way.  However, it wont let me because I dont have an IOS or Android system as ...

MommaMirab by I'm here a lot
  • 86507 Views
  • 38 replies
  • 3 likes

Intermittent screen freezes and audio dropout

I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie.  No amount of reboots or any of the other solutions suggested by Rogers works.  I see that othe...

srrv by I've been around
  • 22845 Views
  • 41 replies
  • 10 likes

Returning Cable Boxes

Why does it take 10 agents and 5 days for someone to create a return waybill for cable boxes? This is beyond ridiculous. For all the hours lost, I'd rather just throw them in the garbage at this point. @ignite @rogercablebox    **Labels Added**

Japer by I plan to stick around
  • 2112 Views
  • 7 replies
  • 1 likes
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