Rogers Xfinity TV
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Intermittent screen freezes and audio dropout

I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie.  No amount of reboots or any of the other solutions suggested by Rogers works.  I see that othe...

srrv by I've been around
  • 26036 Views
  • 54 replies
  • 9 likes

Resolved! Same show on two tvs

I have 2 tvs, each with their own Ignite box. Can I select a show on one of them and have it play on both tvs simultaneously so I can watch the same show as I move from room to room?   *Added Labels*

GBKeeper by I've been here awhile
  • 4422 Views
  • 8 replies
  • 0 likes

Resolved! Crave Login via Ignite

Hello! I already have a Crave subscription but do not see where I can login to my account to access it via my Ignite TV box. I have the option to subscribe via Rogers but I already have the sub. Any insight is most appreciated. Thanks!   **Labels Add...

Premium vs Ultimate TV

Is it possible to get a pdf document of my current channels (premium) and a pdf document of the channels in the ultimate tv package.  I have the offer to change and need to know channel lineups before I consider.       ***Edited Labels***

ciannaveic by I've been around
  • 3167 Views
  • 5 replies
  • 2 likes

Cracking, Staric Audio with Rogers Ignite

Crackling, static sound started a week ago. I tried all the solutions from Rogers on line & apps. . Called & Tech re-booted it - no change, suggested a new white box might be needed. We got app’t: Technician came yesterday, he unplugged/ plugged ever...

WRDS by I've been around
  • 1410 Views
  • 2 replies
  • 0 likes

Disney+ Not Working. Apps 04154 Error.

Several apps including Disney plus not working and give the APPS 04154 error.I’ve restarted the box, tried to change the HDMI cable, nothing works.TheNetflix is working though .Please help.       ***Edited Labels***

Anton777 by I've been here awhile
  • 7447 Views
  • 5 replies
  • 1 likes

Resolved! Delete Recently Watched

How can I get rid of seeing that section called Recently Watched under Saved > For You?       ***Edited Labels***

ceeeeeeeee by I've been here awhile
  • 5033 Views
  • 3 replies
  • 0 likes

Unauthorized Movie Charges

I was surprised to see my bill for the month of May 2024 that I have been charged for 2 movies which I did not rent. Eversince I have been a Rogers customer I never rented a movie. I called them they said yes in their system is shows I rented. How ca...

InojalesR by I'm here a lot
  • 4457 Views
  • 16 replies
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Resolved! Purchasing Ignite TV box

Https://www.ebay.ca/itm/225298249063?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=oz40IYpvSwW&sssrc=2349624&ssuid=S44JoqxRRye&var=&widget_ver=artemis&media=SMS can someone confirm if this is in its original packaging if it's possible for Rogers to ...

drewber8303 by I've been here awhile
  • 8964 Views
  • 5 replies
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Resolved! I cannot manage my Flex channels

Hello,I've had Ignite TV before, took a break for a year and am now trying it again. Then and now, I get the exact same error message when logged into myRogers, under TV, before being able to get into my Flex channels to modify them, I have had the e...

Saved Recordings Disappearing

I was on my ignite TV app earlier today marking some recordings as "save until expiry". I had just marked a film as such when the app refreshed and the recording disappeared. I still had 2% space left on my PVR before the recording disappeared and af...

RSS92 by I'm here a lot
  • 4470 Views
  • 11 replies
  • 1 likes

Ignite remote Volume Control

I had an issue with the sound on my tv. The box was changed and sound came back. I still have sound but hardly any volume. Has to be at a 100 on the sound to hear it at all but not that loud.     ***Edited Labels***

Donhere1953 by I've been here awhile
  • 11838 Views
  • 5 replies
  • 0 likes

This Video Cannot Be Played (ErrorTVAPP-00281)

Was previously able to connect to ignite TV via my laptop. Have tried clearing cookies/cache, new browsers, etc and no luck. Now whenever I do, I get the above error message.    Have contacted Rogers MULTIPLE times and each agent tells me that they e...

Resolved! Xi6 box won't change to 4k/60 resolution when going thru AVR

Got Ignite TV 5 days ago, and am having problems having the box change resolution to 4k/60 when going thru new Denon avr-x2600h receiver.  It has no problem when connected directly to the Sony Z9F TV.  Specs on receiver shows support for it, but when...

reed935 by I plan to stick around
  • 5642 Views
  • 8 replies
  • 0 likes

Ignite TV Closed Captioning failures

I'm finding closed captioning to be very frequently messed up with Ignite in ways that I hardly ever saw with cable and my Nextbox 3. It's kind of hard to describe, but I'll try. Very often, on many different programs, many of the words in the black ...

ghcharters by I plan to stick around
  • 6367 Views
  • 11 replies
  • 1 likes

Resolved! Ignite TV Issue with RDK-03117 - December 30, 2022

Last Thursday, I had Rogers Ignite TV & Internet installed by a technician. We were coming off of the old legacy Digital system that has been rock-solid for us for many years and was pretty much being forced to move our services to Ignite.   We curre...

Radar2000 by I plan to stick around
  • 18847 Views
  • 10 replies
  • 0 likes

Bluetooth no longer compatible with Ignite TV?

Prior to November 2021, I was able to pair and use multiple sets of Bluetooth headphones. I’m assuming there was an update as the Bluetooth option isn’t even available. I cannot find the option. Was located under device settings. Huge disappointment ...

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