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Forum Posts

Deco M5 (or any MESH) with Ignite

Planning on upgrading my Digital boxes for Ignite TV & Internet. Based on my research, I need to leave Wi-FI on for TV. I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode. Speed is not really a concer...

echodigital by I've Been Here Awhile
  • 250 Views
  • 3 replies
  • 0 likes

Resolved! Ignite Pod will not connect to wifi hub

Hi, I have a Technicolor CGM4140COM wifi gateway and three WNXE12AWR (XE1v2-WN) ignite pods. My wifi and TV all work properly. I can't get any of the 3 pods to connect to the gateway. I followed the steps to connect the pods that are in the Ignite Wi...

elliotk1 by I've Been Here Awhile
  • 4078 Views
  • 11 replies
  • 0 likes

Do PODs get firmware updates?

I see that there are firmware updates from the manufacturer, does Rogers ever update these? https://support.plume.com/hc/en-us/articles/115001797928-Pod-Device-Release-Notes Thank you, *** Edited Labels ***

Don_Ca by I'm a Reliable Contributor
  • 1035 Views
  • 7 replies
  • 0 likes

Tv box (xi6-t) reports weak signal

HiI just updated to ignite tv and both tv boxes (living room and bedroom) report “weak signal” although I do notice excellent at times but mostly weak. I’m not getting any lags or cutouts but wonder if a weak signal would impact HD quality. I have th...

Dean604 by I Plan to Stick Around
  • 2444 Views
  • 3 replies
  • 0 likes

Ignite WiFi Speed Problems Using Eero Router

Hi there, I need help with my network system and ignite Wi-Fi speed. I’m sending my Wi-Fi from my house to my shop through the Ubiquiti Nanostation LOCO M5 network system. I have an Eero pro router in my shop, wired to the Ubiquity antenna that then ...

furniss by I've Been Here Awhile
  • 1464 Views
  • 3 replies
  • 0 likes

What router should I get for my Ignite modem?

I recently upgraded my Internet and TV Package at home to Ignite 1Gb. After the old modem was replaced I noticed that the Internet speed was much slower and the TV boxes had a lot of lagging and blackout periods. Another Rogers technician came and af...

EddieL by I've Been Here Awhile
  • 22327 Views
  • 12 replies
  • 0 likes

Resolved! Using the Ignite TV Modem/Gateway in Bridge Mode

There have been many questions in the Rogers Community Forums lately from users who have switched to Ignite TV and now wish to enable Bridge Mode on the Ignite modem/gateway and use Ignite TV with their own routers and Wi-Fi access points. The Ignite...

-G- by Resident Expert
  • 48669 Views
  • 270 replies
  • 8 likes

Questions about PODS

I had PODS installed today and am not sure I understand how they work. I was having issues with one of my TVs that was furthest away from the modem, but the tech placed the pod for that TV further away from the modem than where my TV and box are curr...

jjjjy7 by I Plan to Stick Around
  • 21287 Views
  • 55 replies
  • 0 likes