Rogers Xfinity TV
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Unlink Crave account from Rogers

I'm trying to sign up for crave basic directly through crave but it says I already have subscription through my tv provider. I cancelled crave on my Rogers account two years ago. How do I fully remove it so I can sign up for crave separately? Also Ro...

KriHar by I've been here awhile
  • 155 Views
  • 3 replies
  • 0 likes

Resolved! Xfinity XI6 STB Display Mini Guide Over Video Option

I noticed that there is a Display Mini Guide Over Video Option in the XI6 STB Settings - Preferences - General section & the Default setting is Off. Does anyone know what this setting does when changed to On because I haven't seen any difference in h...

FrathosCAN by I plan to stick around
  • 212 Views
  • 2 replies
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Resolved! Remote: How to make "Favourites" the default Guide Setting

Switched back to Rogers after years with Bell, and still getting used to the Xfinity remote. The Bell remote lets you set up various channel lists and choose one as your default guide, but my Rogers remote seems to always revert to "TV Listings." I c...

RobertB by I've been here awhile
  • 313 Views
  • 4 replies
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Resolved! Streaming to Portugal

Hi- I’m currently in Portugal and would like to watch the NHL’s 4 Nation Faceoff. However when I sign into Roger’s and try to stream TV it asks for my location and won’t allow me to stream in Portugal. can anybody help me?Thanks       *Added Labels*

Gordo40 by I've been here awhile
  • 562 Views
  • 2 replies
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Resolved! Connecting Alexa to Rogers Ignite TV

Is there a way to connect Alexa (i.e. Amazon Echo Spot) to control the Rogers Ignite Entertainment Box (for the TV). By control I am hoping to be able to detect if the TV is on/off and turn the TV on/off (minimum). I would love if I could somehow con...

Mobius187 by I've been here awhile
  • 2019 Views
  • 2 replies
  • 0 likes

Alternative to Renting Ignite TV Box

With the discussions continuing about the 70% increase to have additional entertainment boxes in your home. When looking online for info about this Rogers states that for every tv a Ignite Entertainment box is required.   Then I went on Rogers Ignite...

Flavour1 by I'm a regular
  • 7992 Views
  • 8 replies
  • 0 likes

Stingray Package

As Stingray Music is now part of Ignite Tv with 1000’s of channels from Stingray from the TV app and available with your TV provider on mobile devices. We are on the Flex 10 package and to get Stingray when we moved over to Ignite Tv Rogers called it...

Flavour1 by I'm a regular
  • 7731 Views
  • 12 replies
  • 0 likes

Skip feature

The skip feature using page up and down is only available in 30 second and five minute intervals. With the previous digital TV remote the skip feature was three minute intervals a much better interval time to skip commercials. can Rogers provide an a...

s-g by I've been here awhile
  • 10981 Views
  • 11 replies
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Resolved! Minor problems

As a new Igniter coming from NextBox I found their were anomalies not pointed out before the switch over. o 16 of my NextBox Favorites were missing (could not be found) and 5+ favorites now I have to pay for ? I have not yet decided whether to pursue...

crpl2 by I plan to stick around
  • 2718 Views
  • 8 replies
  • 0 likes

Restart program

Good day, So here is something that does not work. Take a jays game, last night for instance it went 14 innings. If you record it it automatically extents the recording time to record the whole game, 4plus hours instead of 3 hours. That works great.....

Biollw by I'm a senior advisor
  • 1918 Views
  • 5 replies
  • 0 likes

What are "4K Channel Pack and 4K Premium Access"

On my Rogers bill I have a IgniteTV and internet bundle.  When I look at the detail for this service it shows both 4K Channel Pack and 4K Premium Access for $0/month each.  What are these supposed to be?   Am I right in assuming that for now they are...

wayner92 by I'm a senior contributor
  • 4253 Views
  • 1 replies
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Resolved! TV Program with DTV on iPhone

I was watching a program on my iPhone that has DTV. A voice describes everything the person is doing and it's annoying to say the least.   Is there a way I could turn it off in the iPhone settings? I know how to turn it off through the TV menu but no...

falcios by I'm a reliable contributor
  • 2260 Views
  • 5 replies
  • 0 likes

Prepping for change to Ignite.

I am NextBox user and am very concerned with Rogers push to move to Ignite ... correct me if I'm wrong ...o Present recordings cannot be viewed offline from Rogers cable due to software forcing regular boots for downloading..o Favorites will be lost....

crpl2 by I plan to stick around
  • 2622 Views
  • 5 replies
  • 0 likes

Please bring back text TV and Movie listings

I switched to Ignite recently and the first thing that jumped at me is how poorly TV and movie listings are designed. In my archaic legacy box I could switch listings to the text mode and it would show a very informative view - a list of titles on th...

andre_52 by I've been around
  • 710 Views
  • 1 replies
  • 0 likes

Women’s Professional Hockey League

When will the new women’s hockey league be featured in the Rogers Ignite Sports shortcut on my tv?I can always easily find NHL , Men’s Team Canada and World Junior games etc but not women’s hockey at any level….I hope that Rogers addresses this dispa...

Lester15 by I've been around
  • 691 Views
  • 1 replies
  • 0 likes
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