Ignite TV™
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TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've Been Here Awhile
  • 75 Views
  • 2 replies
  • 0 likes

Service down

Our internet and cable is not working on Jackman drive in Mount pearlnewfoundland.How can you say no outages when I reported it and they said they were aware of issue in this area. Please fix the problem.     ***Added Labels***

valster by I've Been Here Awhile
  • 107 Views
  • 3 replies
  • 0 likes

Ignite TV No WiFi

Just upgraded to ignite and now no wifi - not impressed. Others in my building experiencing the same issue.   ***Edited Labels***

JJ385 by I've Been Around
  • 67 Views
  • 1 replies
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Resolved! Ignite TV bandwidth provisiong and ethernet port speed

Two questions regarding Ignite TV...   1) Does anyone know if Rogers has separate bandwidth provisioning for TV streaming and internet, or is it all part of the subscribed internet package?   2) The ethernet ports on the Ignite streaming boxes...are ...

AV_Fan by I Plan to Stick Around
  • 252 Views
  • 9 replies
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Deco M5 (or any MESH) with Ignite

Planning on upgrading my Digital boxes for Ignite TV & Internet.  Based on my research, I need to leave Wi-FI on for TV.  I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode.   Speed is not really a co...

echodigital by I've Been Here Awhile
  • 1215 Views
  • 4 replies
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Horrendous service

We went literally decades on the old Rogers cable service with only sporadic issues, usually just some pixilation on the TV. When our NextBox converter failed Rogers forced us to switch to ignite and the only thing ignited was our fire under us to lo...

Thinking of upgrading to Ignite TV

Hey, I am thinking of moving to Ignite TV and internet.  My only reason to pause on this is my current home network set up.  My current Rogers modem is in bridge mode which then feeds my personal wireless router then my Ubiquiti AP so that I have who...

burnsie by I've Been Here Awhile
  • 84 Views
  • 1 replies
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Resolved! Accessing Ignite TV on a Smart TV without a Box

I have a new 2020 LG Smart TV.  I can watch Ignite TV via my computer, iPad and iphone (obviously without a box).  I want to be able to watch Ignite on the new TV the same way.  However, it wont let me because I dont have an IOS or Android system as ...

MommaMirab by I've Been Here Awhile
  • 41876 Views
  • 19 replies
  • 2 likes

Resolved! Using the Ignite TV Modem/Gateway in Bridge Mode

There have been many questions in the Rogers Community Forums lately from users who have switched to Ignite TV and now wish to enable Bridge Mode on the Ignite modem/gateway and use Ignite TV with their own routers and Wi-Fi access points.  The Ignit...

-G- by Resident Expert
  • 67748 Views
  • 274 replies
  • 8 likes

Ignite TV - VOIP

After switching from Digital cable to Ignite I've found that my voip client no longer works (this is my work phone).   I'm assuming I need to adjust the port forwarding to fix this; does anyone have any odea which ports should be forwarded? (I tried ...

Tedman by I've Been Here Awhile
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  • 34 replies
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Outage

Is there an outage affecting community of New Credit just outside Hagersville? We have been without our Ignite internet and tv services since around 12:30. Neighbours on either side are out as well. ETA for return of our services?     ***Edited Label...

Mel110 by I've Been Here Awhile
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  • 1 replies
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Resolved! Losing Modem Signal on only 1 tv closest to modem.

We switched to Ignite TV a couple of months ago and have had nothing but headaches.  We have 1 tablet, 2 computers  and 1 laptop all running off our Wi fi system. Along with the 3 black boxes for the TV's that are on this Ignite Modem. We live in a s...

SWe3 by I've Been Here Awhile
  • 137 Views
  • 2 replies
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Resolved! Sportnet now and Disney plus subscription

I recently upgraded my internet to Ignite streaming.  The promotion said I will have 6 months free Disney + and 1 year free Sportnet now subscriptions.  So far, I did not get any emails for the activation and myrogers did not have "subscription" tab....

mkleung by I've Been Here Awhile
  • 125 Views
  • 1 replies
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Amazon Prime App Issues?

Anyone else have issues using the Prime video app?I find at least 50-75% of the time when I choose a show  and select it when a preview comes on and I select skip I quite often  Iose video to a black or frozen screen . Or I get a sound but no video a...

yyz64 by I Plan to Stick Around
  • 3508 Views
  • 24 replies
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Resolved! Questions about the Ignite TV Bundle

Can I add a channel to a Flex bundle? The bundle I am interested in does not include CNN; however, it is available on the Rogers network (as part of a larger, more expensive bundle). Can I choose to add this single channel to an existing Flex bundle ...

gdpetr by I've Been Around
  • 207 Views
  • 1 replies
  • 0 likes

Ignite TV and internet cutting out

Hi all,I usually don’t post on forums but I’m really frustrated. About 3 weeks ago, my Ignite TV and internet kept on cutting out as frequently as every 30 seconds. TV sound and/or picture would cut out and my internet would time out.I have had 5 tec...

Simon123 by I've Been Around
  • 1869 Views
  • 4 replies
  • 0 likes

Internet and tv service outage

TV AND INTERNET out again and yet no reports in Rogers service interruption page/twitter. After frustrating chat experience finally told there is an outage in the entire 705 area code and won’t be resolved for 3-6 hours. Why is this not posted on you...

Doyle32 by I've Been Around
  • 199 Views
  • 2 replies
  • 0 likes