Ignite TV™
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Resolved! Accessing Ignite TV on a Smart TV without a Box

I have a new 2020 LG Smart TV.  I can watch Ignite TV via my computer, iPad and iphone (obviously without a box).  I want to be able to watch Ignite on the new TV the same way.  However, it wont let me because I dont have an IOS or Android system as ...

MommaMirab by I'm here a lot
  • 71678 Views
  • 31 replies
  • 2 likes

Resolved! Ignite is Unreliable

We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a  frequent occurrence for us,...

steelback by I've been here awhile
  • 6977 Views
  • 22 replies
  • 1 likes

Recent service visit

I’ve been having issues with dropped service ( tv and internet) every day for over two years. I’ve had my cable line replaced, my modem replaced, connectors replaced and changed to the latest ignite package. Still continued loosing service. Wednesday...

Compound1 by I've been here awhile
  • 214 Views
  • 1 replies
  • 1 likes

TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've been here awhile
  • 1787 Views
  • 9 replies
  • 0 likes

Streaming Apps no longer working with Rogers Ignite.

We've have Rogers Ignite internet and tv with streaming for the past 5+ years. We have the main Ignite box from Rogers in the basement and then have been using an AppleTV to access apps like CTV, Global, CityTV, etc by using the channel native app an...

Sab31 by I've been here awhile
  • 1528 Views
  • 6 replies
  • 3 likes

Ignite TV and internet cutting out

Hi all,I usually don’t post on forums but I’m really frustrated. About 3 weeks ago, my Ignite TV and internet kept on cutting out as frequently as every 30 seconds. TV sound and/or picture would cut out and my internet would time out.I have had 5 tec...

Simon123 by I've been around
  • 4760 Views
  • 5 replies
  • 0 likes

Resolved! Ignite TV

Just upgraded to Ignite tv and new modem(500Mbps) I find that 40% of the time the tv starts up quickly able to watch within a few seconds but the rest of the time between pushing the power button on the remote and being able to see a a station can ta...

beary1 by I've been here awhile
  • 996 Views
  • 3 replies
  • 0 likes

Resolved! Ignite services

We've switched to Ignite services and have been trying to set up the boxes and connect the phone since Tuesday March 19th.  When the technician came on Friday, he couldn't register the boxes because Roger's system was down so we were told.  He called...

Help Needed: No Services After Failed Installation Attempt

I recently became a new customer and had a technician come to my home on Saturday to install the Rogers Ignite bundle, which includes internet and cable. Unfortunately, the technicians were unable to activate the hardware. They left the cables on the...

Nightfall06 by I've been here awhile
  • 352 Views
  • 1 replies
  • 0 likes

Resolved! Ignite TV Package Makes no Sense

I currently have Bell WiFi but wanted to get the Ignite TV package so I can use the voice command to search for programs. After installation, I discovered I couldn't access other apps (YouTube, Netflix, Prime) since "Viewing this content requires Rog...

dlindop by I'm here a lot
  • 3654 Views
  • 7 replies
  • 0 likes

Cable and internet pausing constantly

We have had our cable and internet spotty for the last couple of weeks. Today we had to reset our modem at least 10 times. Time to start looking for another carrier   *Added Labels*

65dell by I've been around
  • 617 Views
  • 3 replies
  • 0 likes

Internet Problems

Anyone else having problems with their internet. Down for almost an hour now, down the other day for an hour and down last week. J have asked about a credit for the disruptions but all I get are crickets!!       ***Edited Labels***

Peddiel by I've been around
  • 286 Views
  • 1 replies
  • 0 likes

Ignite TV and Internet vs Classic Digital

We currently are using four older Rogers digital boxes along with a digital modem and phone adapter, we along with our neighbors periodically experience pixelation do to low signal strength, a Rogers tech showed me how to check the strength on one of...

Callie by I'm here a lot
  • 9043 Views
  • 15 replies
  • 0 likes

CNNgo

Until about 24 hours ago I was able to livestream CNNgo on my laptop.  I have been using it for years. Now when I choose my tv provider and sign in, it just continures to buffer and never actually connects. What's up?

GillA by I've been around
  • 369 Views
  • 1 replies
  • 0 likes

ignite tv/modem setup

getting the ignite tv/internet on tuesday saw this in a post [You can still perform the basic configuration of your Ignite gateway using a web browser but there are some configuration actions that can only be performed using the iOS or Android mobile...

hiho by I'm an enthusiast
  • 2168 Views
  • 7 replies
  • 0 likes

Gateway upgrade from XB6 to XB7

While resolving some Ignite issues last week, the rep informed me that I was eligible for a free upgrade of my gateway (from XB6 to XB7).  This was scheduled to happen this morning.  Since the tech came to swap the boxes, I no longer have any service...

reed935 by I plan to stick around
  • 745 Views
  • 2 replies
  • 0 likes