Ignite TV™
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TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've been here awhile
  • 889 Views
  • 7 replies
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Streaming Apps no longer working with Rogers Ignite.

We've have Rogers Ignite internet and tv with streaming for the past 5+ years. We have the main Ignite box from Rogers in the basement and then have been using an AppleTV to access apps like CTV, Global, CityTV, etc by using the channel native app an...

Sab31 by I've been here awhile
  • 282 Views
  • 3 replies
  • 1 likes

Help Needed: No Services After Failed Installation Attempt

I recently became a new customer and had a technician come to my home on Saturday to install the Rogers Ignite bundle, which includes internet and cable. Unfortunately, the technicians were unable to activate the hardware. They left the cables on the...

Nightfall06 by I've been here awhile
  • 140 Views
  • 1 replies
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Resolved! Ignite TV Package Makes no Sense

I currently have Bell WiFi but wanted to get the Ignite TV package so I can use the voice command to search for programs. After installation, I discovered I couldn't access other apps (YouTube, Netflix, Prime) since "Viewing this content requires Rog...

dlindop by I'm here a lot
  • 1699 Views
  • 7 replies
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Cable and internet pausing constantly

We have had our cable and internet spotty for the last couple of weeks. Today we had to reset our modem at least 10 times. Time to start looking for another carrier   *Added Labels*

65dell by I've been around
  • 241 Views
  • 3 replies
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Internet Problems

Anyone else having problems with their internet. Down for almost an hour now, down the other day for an hour and down last week. J have asked about a credit for the disruptions but all I get are crickets!!       ***Edited Labels***

Peddiel by I've been around
  • 128 Views
  • 1 replies
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Resolved! Ignite is Unreliable

We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a  frequent occurrence for us,...

steelback by I've been here awhile
  • 5454 Views
  • 20 replies
  • 1 likes

Ignite TV and Internet vs Classic Digital

We currently are using four older Rogers digital boxes along with a digital modem and phone adapter, we along with our neighbors periodically experience pixelation do to low signal strength, a Rogers tech showed me how to check the strength on one of...

Callie by I'm here a lot
  • 6570 Views
  • 15 replies
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CNNgo

Until about 24 hours ago I was able to livestream CNNgo on my laptop.  I have been using it for years. Now when I choose my tv provider and sign in, it just continures to buffer and never actually connects. What's up?

GillA by I've been around
  • 213 Views
  • 1 replies
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Resolved! Accessing Ignite TV on a Smart TV without a Box

I have a new 2020 LG Smart TV.  I can watch Ignite TV via my computer, iPad and iphone (obviously without a box).  I want to be able to watch Ignite on the new TV the same way.  However, it wont let me because I dont have an IOS or Android system as ...

MommaMirab by I'm here a lot
  • 62053 Views
  • 25 replies
  • 2 likes

ignite tv/modem setup

getting the ignite tv/internet on tuesday saw this in a post [You can still perform the basic configuration of your Ignite gateway using a web browser but there are some configuration actions that can only be performed using the iOS or Android mobile...

hiho by I'm a regular
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Gateway upgrade from XB6 to XB7

While resolving some Ignite issues last week, the rep informed me that I was eligible for a free upgrade of my gateway (from XB6 to XB7).  This was scheduled to happen this morning.  Since the tech came to swap the boxes, I no longer have any service...

reed935 by I plan to stick around
  • 403 Views
  • 2 replies
  • 0 likes

Alexa - Echo Dot Compatibility

We changed to Rogers Ignite last night. Is the Echo Dot- Alexa compatible with this service. How can I connect them?   **Labels Added**    

LindaLinke by I've been here awhile
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  • 2 replies
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Migrating from Legacy to Ignite TV

I have some questions about Ignite TV, moving form a Legacy setup.   I'm assuming the XI6-A and XI6-T are the newest TV boxes for Ignite TV, and the XB7/XB8 is the latest modem.   Can the XB7/XB8 be put into bridge mode with all WiFi disabled?  Or is...

ablatt by I plan to stick around
  • 862 Views
  • 2 replies
  • 0 likes