We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a frequent occurrence for us,...
We currently are using four older Rogers digital boxes along with a digital modem and phone adapter, we along with our neighbors periodically experience pixelation do to low signal strength, a Rogers tech showed me how to check the strength on one of...
Problem Description Denon Audio Video Receiver 1713 disconnects from Ignite network daily and intermittently requiring a reboot of the Ignite modem to reconnect. Set up Denon AVR 1713 does not have WIFI capability and connects to the network via an ...
Until about 24 hours ago I was able to livestream CNNgo on my laptop. I have been using it for years. Now when I choose my tv provider and sign in, it just continures to buffer and never actually connects. What's up?
I have a new 2020 LG Smart TV. I can watch Ignite TV via my computer, iPad and iphone (obviously without a box). I want to be able to watch Ignite on the new TV the same way. However, it wont let me because I dont have an IOS or Android system as ...
How do I change the WiFi settings on a Rogers Ignite TV cable box? **Labels Added**
getting the ignite tv/internet on tuesday saw this in a post [You can still perform the basic configuration of your Ignite gateway using a web browser but there are some configuration actions that can only be performed using the iOS or Android mobile...
I’ve had all the outside lines replaced. From the pole to the house, and from the house to the modem. All new wires, and a brand new modem installed and I am still having issues with signal dropping out and the modem resetting randomly. I have had mu...
While resolving some Ignite issues last week, the rep informed me that I was eligible for a free upgrade of my gateway (from XB6 to XB7). This was scheduled to happen this morning. Since the tech came to swap the boxes, I no longer have any service...
We changed to Rogers Ignite last night. Is the Echo Dot- Alexa compatible with this service. How can I connect them? **Labels Added**
I am trying to access live streaming (IIHF hockey) on TSN.ca logging in with my Rogers credentials. I am away from home and using a My Laptop and NordVPN connected to a Canadian server. I get through the login with Rogers but then get sent back to th...
I have some questions about Ignite TV, moving form a Legacy setup. I'm assuming the XI6-A and XI6-T are the newest TV boxes for Ignite TV, and the XB7/XB8 is the latest modem. Can the XB7/XB8 be put into bridge mode with all WiFi disabled? Or is...
Good Morning, We will be moving shortly into a 40 year old townhouse, the previous owners were using Rogers Ignite TV and Internet and we are thinking of transition over to it, we are currently have rogers internet and digital tv (legacy). The c...
In the Ignite Home Connect App, is there a way to restart a device, like TV, without having to use the remote? Thanks in advance. ***Added Labels***
Sigh.This is the second time a Rogers technician has come to my house to install Rogers ignite tv and internet. This is also the second time I’ve been told YES YOU HAVE THE FIBRE IN YOUR AREA AND TO YOUR HOUSE!After a month between the first non inst...
Everything is down except my cell phone. Tv, phone, internet since 5ish. Used that useless Anna and said I was getting connected to a live agent. Fell asleep, went to bed for a nap. Still no live agent. Then my mom told me she got a text around 5 say...
My ignite tv just stops at random times for several minutes up to half an hour, sometimes it is because the internet has gone off again and sometimes it’s just the tv. I never had any issues with my old internet and next box only since the so called ...
Here is my complaint Rogers Communications and I hope the CRTC - Canadian Radio-television and Telecommunications Commission - Canadian Radio-television and Telecommunications Commission is paying attention Rogers (333 Bloor St East, Toronto, ON) has...
We have been without service for 3 weeks since failed fiber ops install. At day 11 they did get us connected and then by mistake cancelled our account. I have spent over 30 hours on the phone.. They now say we are 10 more days for a potential tech to...
I currently have Bell WiFi but wanted to get the Ignite TV package so I can use the voice command to search for programs. After installation, I discovered I couldn't access other apps (YouTube, Netflix, Prime) since "Viewing this content requires Rog...