I'm not connected, I went through the connect for success did that been approved everything's been done got my package picked out. I live in a new sixplex apartment that was the first one done by housing with shipping containers there's one tenant th...
Hi, We are moving to a location where Rogers does not offer any service.... We do however have internet, and have been watching ignite from the internet, The Internet is provided by a third party, not rogers. My Question is this. Can I keep my rogers...
Planning on upgrading my Digital boxes for Ignite TV & Internet. Based on my research, I need to leave Wi-FI on for TV. I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode. Speed is not really a concer...
Purchased Rogers ignite internet package couple of months back. Since then very disappointed with overall service. Internet keeps dropping, after restarting white light turns red in 2-3 mins and connectivity lost. In last 2 months restarted almost 15...
Wondering if Rogers has plans to to expand its cable services to Kemptville anytime soon. Paying through the nose for currently unreliable service from another Internet/TV bundle provider. Thanks **Labels Edited**
We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a frequent occurrence for us, ...
Hi - I am considering moving from the grand-father VIP TV package plus 500D Internet), I am hoping someone can help here as I have a couple of on-line chats with tech support and I do not receive clear answers- more of sales pitch. Here is my set up:...
I used the online support chat to inquire about exchanging my Gen 1 WiFi Pods for Gen 2. Unfortunately the cost is $5/m, no thanks. The agent then asked if the Tower modem was plugged into a wall socket or powerbar. He went on to say something that I...
Is the XB7 standard in NB for Internet/TV bundles? I have multiple devices in 2 rooms and would need 4 Ethernet ports (along with my existing switch) to get everything connected... if I get a modem with only 2 ports, I'd need to buy an additional swi...
Is there anyway to fast forward / rewind on Youtube, other than in 10 second intervals? Its a real battery drain if you want to skip forward. ***Edited Labels***
Just got new Rogers Ignite service and we had to put the gateway in the basement furnace room to access the Alarm system Phone Lines. Result was weak signals at the TV and computers not just above the Gate way. I fixed the TV signal by renaming the w...
Is it possible to have two Rogers routers on one Rogers account/household? Our son is a hardcore gamer and wi fi doesn’t work well in his location of the house . I don’t want to relocate the router to his location because it impacts the other devices...
Hi everyone. I finally migrated to an Ignite TV + Internet + Home phone bundle on Saturday morning. While I had already seen Ignite TV in action at friends’ and family members’ homes, it was a limited experience and I haven’t had a chance to really u...
I am pretty sure my house has the original coax cable, I believe it is RG59(or maybe older, there are no markings on it) running from the cable box on the lawn of my neighbors house. I think it is the same cable from when the house was built 1977, (B...
I currently have Rogers Communications Inc. providing Home Telephone, Cable TV and Internet Services through their Rogers Ignite TV bundled service. These work off a single Arris Modem Model G3482ER3, Part No. TG02DCW3482RG and a copper coax drop fro...
I can't seem to enable wifi 6 in the app. This issue is persistent on both 2.4ghz and 5ghz. For example, every time I choose the option for "ac, ax", I get "wifi settings changed, this will take a few minutes to apple. But I wait and wait to nothing ...
iPhone11 - using apps like Spotify, Snapchat, Tiktok won’t connect to wifi even though phone is connected to ignite wifi and other apps like Instagram work fine!If I connect my phone to another wifi (friends phone hotspot), everything works fine. If ...
The parental control on the new Rogers ignite modem I have does not allow for blocking specific offensive sites. How can I do this and block vpns too? *** Edited Labels ***
On the Ignite Gateway Hub how does LAN port #4 (with the red line beside it) differ from the other 3. I cannot connect to ignite TV through it but have no problem when using the other 3. What is the difference? ***Added Labels***
My phone tv and internet is not working, I have ignite and it keeps dropping signal. I’ve restarted my modem 10 times and noting is working. This service is so horrible **Added Labels**