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Getting connected

I'm not connected, I went through the connect for success did that been approved everything's been done got my package picked out. I live in a new sixplex apartment that was the first one done by housing with shipping containers there's one tenant th...

Deco M5 (or any MESH) with Ignite

Planning on upgrading my Digital boxes for Ignite TV & Internet. Based on my research, I need to leave Wi-FI on for TV. I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode. Speed is not really a concer...

echodigital by I've Been Here Awhile
  • 253 Views
  • 3 replies
  • 0 likes

Rogers ignite Connectivity Issues

Purchased Rogers ignite internet package couple of months back. Since then very disappointed with overall service. Internet keeps dropping, after restarting white light turns red in 2-3 mins and connectivity lost. In last 2 months restarted almost 15...

Rifad12 by I've Been Around
  • 163 Views
  • 1 replies
  • 0 likes

Rogers cable coming to Kemptville?

Wondering if Rogers has plans to to expand its cable services to Kemptville anytime soon. Paying through the nose for currently unreliable service from another Internet/TV bundle provider. Thanks **Labels Edited**

KempRay by I've Been Around
  • 59 Views
  • 1 replies
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Resolved! Ignite is Unreliable

We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a frequent occurrence for us, ...

steelback by I've Been Here Awhile
  • 498 Views
  • 9 replies
  • 1 likes

Ignite Tower Modem electrical connection

I used the online support chat to inquire about exchanging my Gen 1 WiFi Pods for Gen 2. Unfortunately the cost is $5/m, no thanks. The agent then asked if the Tower modem was plugged into a wall socket or powerbar. He went on to say something that I...

Bplayer by I'm a Trusted Contributor
  • 195 Views
  • 1 replies
  • 1 likes

XB7 in New Brunswick?

Is the XB7 standard in NB for Internet/TV bundles? I have multiple devices in 2 rooms and would need 4 Ethernet ports (along with my existing switch) to get everything connected... if I get a modem with only 2 ports, I'd need to buy an additional swi...

pjrettin by I've Been Here Awhile
  • 172 Views
  • 2 replies
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Youtube - FF

Is there anyway to fast forward / rewind on Youtube, other than in 10 second intervals? Its a real battery drain if you want to skip forward. ***Edited Labels***

jjjjy7 by I Plan to Stick Around
  • 488 Views
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Resolved! Can Band Steering be Disabled if you are using WiFi Pods?

Just got new Rogers Ignite service and we had to put the gateway in the basement furnace room to access the Alarm system Phone Lines. Result was weak signals at the TV and computers not just above the Gate way. I fixed the TV signal by renaming the w...

Is it Possible to Use 2 Rogers Gateway Modems on 1 Account?

Is it possible to have two Rogers routers on one Rogers account/household? Our son is a hardcore gamer and wi fi doesn’t work well in his location of the house . I don’t want to relocate the router to his location because it impacts the other devices...

Fishbowl56 by I've Been Around
  • 1004 Views
  • 3 replies
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Ignite TV - first impressions and a few observations

Hi everyone. I finally migrated to an Ignite TV + Internet + Home phone bundle on Saturday morning. While I had already seen Ignite TV in action at friends’ and family members’ homes, it was a limited experience and I haven’t had a chance to really u...

toolcubed by I'm a Senior Contributor
  • 1715 Views
  • 37 replies
  • 2 likes

Will ignite TV and Internet work with old RG59 cable

I am pretty sure my house has the original coax cable, I believe it is RG59(or maybe older, there are no markings on it) running from the cable box on the lawn of my neighbors house. I think it is the same cable from when the house was built 1977, (B...

stiff by I've Been Here Awhile
  • 1131 Views
  • 3 replies
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Looking for Guidance on Intel NUC boxes and Configuration

I currently have Rogers Communications Inc. providing Home Telephone, Cable TV and Internet Services through their Rogers Ignite TV bundled service. These work off a single Arris Modem Model G3482ER3, Part No. TG02DCW3482RG and a copper coax drop fro...

Philip144 by I Plan to Stick Around
  • 875 Views
  • 10 replies
  • 0 likes

XB7 Gen 2 WiFi 6 Issue

I can't seem to enable wifi 6 in the app. This issue is persistent on both 2.4ghz and 5ghz. For example, every time I choose the option for "ac, ax", I get "wifi settings changed, this will take a few minutes to apple. But I wait and wait to nothing ...

Elsaad0 by I've Been Around
  • 1220 Views
  • 2 replies
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Some iPhone Apps Not Connecting to Ignite Home Internet

iPhone11 - using apps like Spotify, Snapchat, Tiktok won’t connect to wifi even though phone is connected to ignite wifi and other apps like Instagram work fine!If I connect my phone to another wifi (friends phone hotspot), everything works fine. If ...

Blocking offensive sites online

The parental control on the new Rogers ignite modem I have does not allow for blocking specific offensive sites. How can I do this and block vpns too? *** Edited Labels ***

Adebaba1 by I Plan to Stick Around
  • 1105 Views
  • 5 replies
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Gateway Hub LAN port #4 red line

On the Ignite Gateway Hub how does LAN port #4 (with the red line beside it) differ from the other 3. I cannot connect to ignite TV through it but have no problem when using the other 3. What is the difference? ***Added Labels***

hashford by I've Been Around
  • 1627 Views
  • 1 replies
  • 1 likes

Nothing is working

My phone tv and internet is not working, I have ignite and it keeps dropping signal. I’ve restarted my modem 10 times and noting is working. This service is so horrible **Added Labels**

BhushanR21 by I've Been Here Awhile
  • 539 Views
  • 5 replies
  • 0 likes