Rogers Community

@-G-  I do have a twist  on this  situation- since this black screen started, when using my apple tv box, and streaming from , in one particular case, Amazon Prime just this week,  during the one hour program on three occasions, a window would appear...

I am not tech savvy.. Would you mind explaining how to find the settings you mentioned. I assume you do it on every box. Also, if the box connects to the tv through the HDMI cable and you turn its control off, what is the connection driver between bo...

@-G- I was told the issue was a "connectivity" issue by the first tech support agent 11 days ago and it was just in my local "area' without defining what "local" was. The last agent I spoke with 2 days ago told me it was a"server" issue, was widespre...

apologize for typos on previous entry - working with bandaged hand on keyboard

I have the same problem- three tbs , three ignite boxes- happens on all three. Contacted support- went through reboot of modem and all tv boxes. The agent initiated a ticket as she said she "could see" thither was a connectivity problem" in my area. ...