Rogers ignite box has not updated for six months. Other boxes more recent updates. Works ok but should it update similar to the other boxes. Works fine.
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Just received an email offer for Ignite Self Protect to include 2 cameras on Rogers for 3 years. Anybody also receive this.
Does anyone have any experience with this service
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I have three Xi6-T boxes all installed when ignite first came out where I live. Two have updates from August-6.6p22sl. The third has an update fro November with 6.6p23sl.My fourth is a replacement box -an XiOne with, of course different firmware.Jus...
Thanks for the comments. I use the sequence you describe on the remote to access what firmware version I'm using as well seeing signal strength in real time. There was an issue with a pushed out update last year, that caused freezing, black screen...
I checked one of my boxes: TX061AEI_6.6p21.s1-Prod-sey The moderator should be able to give the most up to date version in case I copied some digits incorrectly. I also found all the Moderators very helpful.
tupeloI am no technician but it sounds like it is a firmware issue. You should check what version is on your new box. If you not up to date contact tech support to get their help in pushing a new one through. My issues were resolved near end of Fe...
Cf67....not sure who you have contacted, but I would recommend the following sequence;-call tech support and they will probably want you to reboot modem and boxes , etc. but advise them you want a ticket created and get the ticket number. You will ev...
