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Resolved! Where are “My Cravings” in Crave app?

Hello, I am using the Ignite Crave app (subscribed through Rogers) and have ticked the “+” sign for several movies / shows, but I cannot seem to find my list through the app. Is there a trick to this? It would seem to me that this would be an essenti...

Sorofty by I've been here awhile
  • 994 Views
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Resolved! Issues Connecting Ignite TV Box to Samsung TV When Prompted

I am reconnecting the Rogers ignite box to my Samsung Frame tv.It did not recognize the device and I am trying the "manual' process to add it to the HMDI1 connection on the TV.The Samsung menu asks for the "TV Provider" and shows a picklist.  There i...

Resolved! Changing Flex Channels on 3 TVs

ill be updating to the flex/internet package soon and what i was wondering is i have 3 tvs so when i want to swap out channels will it effect only 1 tv or all 3?       ***Edited Labels***

hiho by I'm a regular
  • 442 Views
  • 4 replies
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Closed Captioning Pause

When closed captioning is paused, is it possible to display the words on the screen for longer than a couple of seconds? The words disappear so quickly. Thanks in advance.

falcios by I'm an enthusiast
  • 153 Views
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Parental controls issue

We recently set up parental controls with a list of blocked key words. Our reporting is showing that some have been used in searches. No one in our house has been searching these words. Is it possible to determine which device is searching for these ...

Resolved! Removing reminder!!!

When my mother lived with us she loved tennis. We set a reminder for the US Open on all tvs and would like to remove it! Can someone help please?   **Labels Added**    

Callalili by I plan to stick around
  • 263 Views
  • 1 replies
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Recordings

As we would like to record one program at a certain time each day, ignite actually records every one of these in all time zones. Therefore, we will have multiple recordings of the same program. This takes up recorded space daily. Changes need to be m...

Resolved! Can I select a different language for each Ignite TV box?

I am going to have to switch to ignite as they will no longer service my standard cable internet/TV. I have a tenant that has his TV next box set to French Language, mine is in English.  With the Ignite tv box, can we still have the language set by e...

DB123 by I've been around
  • 346 Views
  • 2 replies
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Alexa - Echo Dot Compatibility

We changed to Rogers Ignite last night. Is the Echo Dot- Alexa compatible with this service. How can I connect them?   **Labels Added**    

LindaLinke by I've been here awhile
  • 367 Views
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Option to remove or hide apps from Rogers Ignite platform?

I don't believe this feature exists, but I would like to advocate for it. While rogers apps can be locked, a child can become wise to the lock pin. If parents had the option to remove certain apps (or hide them from view), the temptation wouldn't be ...

Tokai85 by I've been around
  • 268 Views
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Ignite tuner software needs to be more user flexible

I've been making use of the Ignite program for a week now & I've come to the conclusion that the software could use a LOT of tweaking to make it more flexible & comparable to the older Technicolor program that gave the user considerably more tweaking...

55trucker by I plan to stick around
  • 172 Views
  • 1 replies
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Resolved! Stay Awake Message

Hi folks, I have Rogers Xi6-T IPTV Box. How can I get rid of "Stay Awake" message forever?   Stay Awake **Labels Added**

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KostaK by I've been here awhile
  • 497 Views
  • 4 replies
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Harmony and Ignite

Just changed over to ignite and wanted to know what people that have harmony remotes are entering for the ignite boxes?Xfinity Xi6-T or Rogers Xi6-T?     ***Added Labels***

Resolved! Scheduling Recordings in Advance

On the digital platform you could look ahead one week on the Guide and schedule a recording from it?  Can the same be done on Ignite?  If "yes", how is it done?       ***Edited Labels***

Allan9 by I've been here awhile
  • 815 Views
  • 4 replies
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Resolved! Ignite TV-ios app, Closed Captioning

When I watch Live TV on my iPhone, I want to see closed captions as a default. Currently, I have to select the Playback Controls gear and switch closed captioning on. I understand not all programs would have closed captioning available. Is it possibl...

falcios by I'm an enthusiast
  • 455 Views
  • 3 replies
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Remote Pairing

Is there a code that will work for jbl 700 Soundbar that will turn it on and off.All the jbl codes i have tried only control sound and mute       ***Edited Labels***

Mcrobbw by I've been around
  • 258 Views
  • 1 replies
  • 0 likes