Resolved! My remote
one of the buttons on my remote has disintigrated how can i exchange please ***Edited Labels***
Forum Posts
Resolved! Harmony 665 Remote
Hi All, I am trying to setup my Harmony 665 Remote to change the channels on my Rogers Xi6 box but it only allows me to control the volume. I have tried over and over in my Harmony software to set it up, but when I try to configure ChannelUp and Ch...
Volume Issues
I’m unable to control the volume on my Ignite remote. The volume is stuck at 0. When I press the volume button to increase the volume, the numbers move higher and the volume increases. The second I take my finger off the volume button, the numbers ro...
Resolved! Remote
Hello The right channel selector button on my remote no longer works. How can I get a replacement please? ***Edited Labels***
Remote Battery Level
For about a month now, whenever I check the battery level, it shows exactly 39%, no more no less. I am using rechargeable batteries, and even when they are fully charged, it is always 39% I'm getting, when I do the check. Originally, with the non-rec...
Harmony and Ignite
Just changed over to ignite and wanted to know what people that have harmony remotes are entering for the ignite boxes?Xfinity Xi6-T or Rogers Xi6-T? ***Added Labels***
Scrolling is Ve-e-e-r-y ... S-l-o-o-o-w-w. Both horizontal and vertical scrolling are slow.
I was playing around with the remote, and must have hit a weird sequence. Now the guide scrolls very slowly. Page up and down change very slowly. The horizontal menu (off the ROGERS button) scroll horizontally from one item to another very slowly. ...
Resolved! XRA Big Button Voice Remote
@CommunityHelps Not sure whether you are aware of this but Comcast recently made a new XRA Large Button Voice Remote available to customers who have accessibility issues with the XR15 remote. https://www.xfinity.com/support/articles/get-to-know-xr...
Fast-forward and Rewind Responsiveness and User Experience
In the limited amount of time that I have used the Ignite television service, something that I noticed was that the fast-forward and rewind functions are not implemented well, i.e. rather unresponsive and inaccurate, leading to a poor user experience...
Resolved! Remote turns tv on but not off
Rogers remote will turn Samsung TV on but not off. Have TV connected to older Yamaha receiver with optical cable (no HDMI a port available). Remote successfully controls volume. **Labels Added**
Remote Pairing
Is there a code that will work for jbl 700 Soundbar that will turn it on and off.All the jbl codes i have tried only control sound and mute ***Edited Labels***
Issues with XR15 remote control
There are many good things about Ignite, but the XR15 remote control is definitely inferior to the old netbox remotes for a few reasons:- many of the buttons are harder to press, notably the arrow and 'ok' buttons.- the low profile buttons and the wa...
Remote Control - future consideration
Recently, we got Ignite TV, my family commented about the placement of the microphone being so close to the number pad. After entering the channel number on the keypad, it is so easy to it press the microphone and not the selection button. For the ne...
How to toggle TV inputs on Ignite remote?
Does anyone know how to toggle through tv input (hdmi connections) using the rogers ignite voice remote? My ignite remote is synced with my tv for power and volume and when I press the tv input button it shows all of my hdmi inputs however I can’t se...
Resolved! A, B, C, D, buttons on ignite remote
I noticed that the A, B, C, buttons are shortcuts to help menu, accessibility and sports app while D doesn't seem to be associated with anything. My question is: is there a way to program different things for those shortcuts? Right now I find those...
Pairing issue with brand new Ignite remote XR 11 and Samsung UN55F7050
My old remote, XR 15, didn't work continuously and sometimes stop working. So I got a new Ignite remote (XR 11) and a new ignite box (Xi6) from Rogers. The remote's paired with box without any problem but it didn't pair with my Samsung TV (UN55F 705...
Resolved! Was sent XR11 remote ... can I keep and use my XR15 instead?
Hi,I had to replace my set box and received an old XR11 remote instead of a XR15 remote. I'd love to keep my XR15 remote to use with the new box, but I can't seem to get it to work beyond the mute function.Does anyone know if I can program my XR15 t...
Ignite remote Volume Control
I had an issue with the sound on my tv. The box was changed and sound came back. I still have sound but hardly any volume. Has to be at a 100 on the sound to hear it at all but not that loud. ***Edited Labels***
Ignite TV
I have switched to Ignite TV because like many of you I was paying too much before for what I was getting. I really enjoyed Ignite TV in the beginning, but since October 2022 the problems started . - Recurrent problems while watching TV, like freezi...
Ignite TV is obsolete
Ignite TV great idea. Unfortunately the box design has been around for a while and is likely obsolete. Most people prefer one remote and most TVs now come with a better remote than the ignite remote. For example the Sony's come with a remote with voi...