Ignite TV™
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Forum Posts

Issues with XR15 remote control

There are many good things about Ignite, but the XR15 remote control is definitely inferior to the old netbox remotes for a few reasons:- many of the buttons are harder to press, notably the arrow and 'ok' buttons.- the low profile buttons and the wa...

BLW by I'm Here A Lot
  • 1647 Views
  • 15 replies
  • 1 likes

4K HDR and Dolby Vision

So I've just ordered my first 4K TV (LG OLED C1 65").  I know the built in TV apps will show HDR and Dolby Vision for Prime and Netflix.  I'd like to use just one remote and stream Netflix and Prime through the Rogers Ignite box.  Will the Ignite box...

CorvalisTTX by I've Been Here Awhile
  • 2270 Views
  • 10 replies
  • 0 likes

XiOne and harmony remote

Hi all   I can’t for the life of me find the XiOne box on my harmony remote list of providers/products.   has anyone had any luck?   many thanks   **Labels Added**    

Gdouf by I've Been Here Awhile
  • 1370 Views
  • 6 replies
  • 0 likes

Sony XR-65X90J remote to control Ignite TV box?

Hi there.   I have a Sony XR-65X90J TV that I've been using with the legacy Rogers Digital TV 4K STB. Using the supplied Sony remote (RMFTX621U) I was able to control most of the features of the Rogers Digital TV 4K STB, such as power on/off, volume,...

Radar2000 by I Plan to Stick Around
  • 133 Views
  • 3 replies
  • 0 likes

Remote Battery Level

For about a month now, whenever I check the battery level, it shows exactly 39%, no more no less. I am using rechargeable batteries, and even when they are fully charged, it is always 39% I'm getting, when I do the check. Originally, with the non-rec...

pp171 by I Plan to Stick Around
  • 179 Views
  • 4 replies
  • 0 likes

Ignite remote issue

I knocked my remote off the arm of the chair. When I went to pick it up, the remote was extremely hot, like needed oven mitts hot. The batteries had been jostled but were still connected mostly to the terminals. I removed the batteries with silicone ...

Sharrin by I've Been Around
  • 270 Views
  • 3 replies
  • 0 likes

Resolved! Harmony remote and ignite tv

I just got the ingite tv box Xi6-T and have been trying all day to get it to work with the harmony hub. I added the device on the harmony pc app as the Rogers Xi6-T, Rogers Tx061aei (model number on bottom of box) and even tried Rogers Ignite tv... a...

Bov103 by I've Been Here Awhile
  • 322 Views
  • 2 replies
  • 0 likes

D Button on Voice Remote

Can you program the D button. Be nice to have a quick shortcut to fav channel, app etc   **Labels Added**    

Kittyjkat by I've Been Around
  • 83 Views
  • 1 replies
  • 0 likes

Resolved! Ignite Voice Remote Stopped Recognizing Voice

A new Ignite TV user and all was fine.  XR15 Remote was paired with Samsung TV and voice commands working.   Then voice input stopped being recognized. It still shows as paired, and pressing the microphone button triggers the input tag on screen wait...

RobH3 by I've Been Here Awhile
  • 346 Views
  • 5 replies
  • 0 likes

Unable To Pair Remote - TV Manufacturer Code?

 unable to pain remote to my tv...says i need to look for tv manufactor code....says i should find it on rogers.com /ignite - remote-codes but i cant find that anywhere. any advice   

mcdube by I've Been Around
  • 100 Views
  • 1 replies
  • 0 likes

Resolved! Power On Options

I can't seem to find a solution for my home theatre setup.  I have an older Plasma TV and the ARC only broadcasts stereo.  So I run the Rogers into one source on my Onkyo receiver and my streaming stick to another source and connect the receiver to t...

brianmsheen by I've Been Here Awhile
  • 190 Views
  • 3 replies
  • 0 likes

Rogers Ignite Remote

Just got Rogers ignite TV, just wanted to ask the remote seems to light up just by touching/ moving it. Is there a way to turn this function off?       ***Edited Labels***

amchoy by I Plan to Stick Around
  • 247 Views
  • 2 replies
  • 0 likes

Intermittent Issues with Voice Commands

Over the last week, I have been having intermittent issues with voice commands.  For example, if I say "Youtube" it will take me to Youtube.  But if I say "Hockey on Youtube", I get the message "something is not right".  Sometimes if I say "guide" or...

jjjjy7 by I'm a Reliable Contributor
  • 349 Views
  • 9 replies
  • 0 likes

Samsung one remote and Arris xi6-T

Ignite TV installed last Saturday. I now have to use two remotes to control Samsung UN43MU6300. I would like to control Ignite using Samsung One remote only. There is a Reddit post that states a senior technician was able to do this. I have paired re...

Ignite TV set-top boxes now support HDMI-CEC

Looks like a new feature recently got added to the Ignite TV set-top boxes: HDMI Device Control (HDMI-CEC)   It always kinda bugged me that the Power button on the Rogers Ignite (XR15) Remote (All Power on the older XR11 model) issued a "power on/off...

-G- by Resident Expert
  • 3416 Views
  • 12 replies
  • 1 likes

Cancelled service - what do I return?

I recently switched from Rogers. Got an asking for their Ignite TV box to be sent back, but no mention of their modem or remote control unit. Do they not want it all back? Don't know whether to throw this othewr stuff out or mail it back. Anyone know...

dfm by I've Been Around
  • 939 Views
  • 5 replies
  • 0 likes