Resolved! Replace Ignite Remote
I've had Ignite for a number of years, and my remote is now worn out, with the main OK button now gone. Can you please send me a new one? ***Edited Labels***
Forum Posts
Resolved! Volume Announcement
With each volume level change, an announcement comes on stating what volume level is at. Why is this happening? Thanks in advance. **Labels Updated**
Remote
My remote from Rogers is suppose to light up went I have it in my hand or move it *Added Labels*
Resolved! Resuming an On Demand Program with Ignite TV
Good day, Just got Ignite. My issue how do I return to an On Demand program that I am in the process of watching and want to finish a later date/time, or if I have hit pause and the pause time expires before I return to it and I am now on another ch...
Feedback After Switching to Ignite TV
I recently switched to Ignite TV and internet and I’m sorry that I did.The channel guide is terrible. It’s black and white and difficult to read. Each page only displays four lines and when you page down the last line on the previous page is repeated...
Resolved! Commercials
Also with Ignite Tv we have discovered that certain On Demand shows and programming one in particular show is “Highway to Hell on the Discovery Channel “which I like has no commercials, similar to what you get on Discovery +. How many more shows are ...
Remote not pairing with Insignia TV
Tried everything but no luck. Any suggestions? ***Edited Labels***
Resolved! Britbox Not Coming Up With Voice Command
When i say britbox via the remote it is saying this app is not yet available. However I can start the app by going into the apps section from the rogers button on the remote. The voice command worked yesterday just fine and other apps like prime, you...
Resolved! Connecting Alexa to Rogers Ignite TV
Is there a way to connect Alexa (i.e. Amazon Echo Spot) to control the Rogers Ignite Entertainment Box (for the TV). By control I am hoping to be able to detect if the TV is on/off and turn the TV on/off (minimum). I would love if I could somehow con...
Resolved! Ignite Volume Issues
Just switched over to Ignite and set up went fine, except I’m noticing that I have to go up to volume 70 to hear the dialogue. Old cable box was good on level 14. When On Demand switches to a commercial it becomes very loud and we scramble for remote...
Resolved! Ignite TV Channels Missing
When I signed up for the Ignite TV I lost some of the channels I watch a lot. I.e. 21 and 22 where I watch Blue Jays, and Channel 747 (plus other Stingray music channels). How can I get them back? Your information is not very user friendly for an...
Resolved! Programming codes for Large Button Voice Remote with Pioneer TV and Audio Receiver
Recently I received a Large Button Voice Remote from Rogers because we were not satisfied with the small buttons on the otherwise excellent XR-15 Voice Remote. When I went to program it using the on-line instructions I was unable to find codes for t...
Resolved! What happened to Ignite TV only packages?
Get Ignite TV without any additional services Ignite TV is now available as a standalone service. An Ignite TV Bundle with Ignite Internet is required to access streaming apps through Ignite TV. Discover the ultimat...
Resolved! Rogers XR15 Remote Control
Is the Rogers XR15 TV set-top a rental?The return/ok button is broken. There is a hole in the middle button with white light flashes.Can it be repaired or replaced for free?Thanks ***Edited Labels***
Ignite Remote Control - "Page Up" key changes to "Fast Forward 5 Mins"
Daily my page up key changes itself to 5 mins ff. I have to change it by exit exit exit 0030 then restart the box.Why does it change it self overnight to 5 minutes?Bill ***Added Labels***
Using the old Champion URC2125 remote with Ignite Xi6-T box
I finally migrated to Ignite yesterday! We got the Xi6-T entertainment boxes with XR-15v2-RQ voice remotes, which are admittedly quite nice, albeit the buttons are a bit stiff. (Do they loosen up with use?) Anyhow, I had an old Champion URC2125 (http...
Resolved! New Voice Command Remote
Looking to possibly replace my remote as it's beginning to have some significant wear & tear. Back button is cracked and direction pad is starting to wear through. Just wondering how much a remote like that costs to replace. Thanks. ***Edited...
How to toggle TV inputs on Ignite remote?
Does anyone know how to toggle through tv input (hdmi connections) using the rogers ignite voice remote? My ignite remote is synced with my tv for power and volume and when I press the tv input button it shows all of my hdmi inputs however I can’t se...
Resolved! XRA Big Button Voice Remote
@CommunityHelps Not sure whether you are aware of this but Comcast recently made a new XRA Large Button Voice Remote available to customers who have accessibility issues with the XR15 remote. https://www.xfinity.com/support/articles/get-to-know-xr...
replacement for Ignite TV Remote
Replacement required for Ignite TV Remote. Remote skips ahead when using arrrow forward buttons. Went to retail outlet and was directed to process request here. ***Added Labels***