Rogers Xfinity TV
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Resolved! Replace Ignite Remote

I've had Ignite for a number of years, and my remote is now worn out, with the main OK button now gone. Can you please send me a new one?         ***Edited Labels***

ToBanks by I've been here awhile
  • 3348 Views
  • 5 replies
  • 1 likes

Resolved! Volume Announcement

With each volume level change, an announcement comes on stating what volume level is at.   Why is this happening?   Thanks in advance.   **Labels Updated**    

falcios by I'm a senior enthusiast
  • 361 Views
  • 1 replies
  • 0 likes

Remote

My remote from Rogers is suppose to light up went I have it in my hand or move it   *Added Labels*

Ltd666 by I've been around
  • 245 Views
  • 1 replies
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Resolved! Resuming an On Demand Program with Ignite TV

Good day, Just got Ignite.  My issue how do I return to an On Demand program that I am in the process of watching and want to finish a later date/time, or if I have hit pause and the pause time expires before I return to it and I am now on another ch...

GRDU by I've been here awhile
  • 3573 Views
  • 8 replies
  • 0 likes

Feedback After Switching to Ignite TV

I recently switched to Ignite TV and internet and I’m sorry that I did.The channel guide is terrible. It’s black and white and difficult to read. Each page only displays four lines and when you page down the last line on the previous page is repeated...

bobleuz by I've been here awhile
  • 15868 Views
  • 42 replies
  • 1 likes

Resolved! Commercials

Also with Ignite Tv we have discovered that certain On Demand shows and programming one in particular show is “Highway to Hell on the Discovery Channel “which I like has no commercials, similar to what you get on Discovery +. How many more shows are ...

Flavour1 by I'm a regular
  • 3103 Views
  • 8 replies
  • 0 likes

Resolved! Britbox Not Coming Up With Voice Command

When i say britbox via the remote it is saying this app is not yet available. However I can start the app by going into the apps section from the rogers button on the remote. The voice command worked yesterday just fine and other apps like prime, you...

becky4 by I've been here awhile
  • 801 Views
  • 2 replies
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Resolved! Connecting Alexa to Rogers Ignite TV

Is there a way to connect Alexa (i.e. Amazon Echo Spot) to control the Rogers Ignite Entertainment Box (for the TV). By control I am hoping to be able to detect if the TV is on/off and turn the TV on/off (minimum). I would love if I could somehow con...

Mobius187 by I've been here awhile
  • 1165 Views
  • 1 replies
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Resolved! Ignite Volume Issues

Just switched over to Ignite and set up went fine, except I’m noticing that I have to go up to volume 70 to hear the dialogue. Old cable box was good on level 14. When On Demand switches to a commercial it becomes very loud and we scramble for remote...

crazyloon by I've been here awhile
  • 5215 Views
  • 4 replies
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Resolved! Ignite TV Channels Missing

When I signed up for the Ignite TV I lost some  of the channels I watch a lot.  I.e. 21 and 22 where I watch Blue Jays, and Channel 747 (plus other Stingray music channels).  How can I get them back?  Your information is not very user friendly for an...

Flowygroyg by I've been here awhile
  • 3758 Views
  • 4 replies
  • 0 likes

Resolved! What happened to Ignite TV only packages?

    Get Ignite TV without any additional services Ignite TV is now available as a standalone service. An Ignite TV Bundle with Ignite Internet is required to access streaming apps through Ignite TV. Discover the ultimat...

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Mick33 by I've been here awhile
  • 2661 Views
  • 6 replies
  • 0 likes

Resolved! Rogers XR15 Remote Control

Is the Rogers XR15 TV set-top a rental?The return/ok button is broken. There is a hole in the middle button with white light flashes.Can it be repaired or replaced for free?Thanks     ***Edited Labels***

Don2023 by I'm here a lot
  • 1086 Views
  • 1 replies
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Resolved! New Voice Command Remote

Looking to possibly replace my remote as it's beginning to have some significant wear & tear.  Back button is cracked and direction pad is starting to wear through.  Just wondering how much a remote like that costs to replace.   Thanks.     ***Edited...

Jagg76 by I've been here awhile
  • 2540 Views
  • 1 replies
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How to toggle TV inputs on Ignite remote?

Does anyone know how to toggle through tv input (hdmi connections) using the rogers ignite voice remote? My ignite remote is synced with my tv for power and volume and when I press the tv input button it shows all of my hdmi inputs however I can’t se...

taylor1957 by I've been here awhile
  • 9102 Views
  • 12 replies
  • 0 likes

Resolved! XRA Big Button Voice Remote

@CommunityHelps  Not sure whether you are aware of this but Comcast recently made a new XRA Large Button Voice Remote available to customers who have accessibility issues with the XR15 remote.   https://www.xfinity.com/support/articles/get-to-know-xr...

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-G- by Resident Expert
  • 5958 Views
  • 4 replies
  • 1 likes

replacement for Ignite TV Remote

Replacement required for Ignite TV Remote.  Remote skips ahead when using arrrow forward buttons.  Went to retail outlet and was directed to process request here.     ***Added Labels***

modela by I've been around
  • 1039 Views
  • 2 replies
  • 0 likes