Ignite TV™
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Resolved! Resuming an On Demand Program with Ignite TV

Good day, Just got Ignite.  My issue how do I return to an On Demand program that I am in the process of watching and want to finish a later date/time, or if I have hit pause and the pause time expires before I return to it and I am now on another ch...

GRDU by I've been here awhile
  • 1144 Views
  • 5 replies
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How to toggle TV inputs on Ignite remote?

Does anyone know how to toggle through tv input (hdmi connections) using the rogers ignite voice remote? My ignite remote is synced with my tv for power and volume and when I press the tv input button it shows all of my hdmi inputs however I can’t se...

taylor1957 by I've been here awhile
  • 3110 Views
  • 5 replies
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replacement for Ignite TV Remote

Replacement required for Ignite TV Remote.  Remote skips ahead when using arrrow forward buttons.  Went to retail outlet and was directed to process request here.     ***Added Labels***

modela by I've been around
  • 271 Views
  • 2 replies
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Resolved! Ignite Remote

So while watching a show, the pause, fast forward and rewind buttons are obvious.  Where is the stop?  Just got this silly new system and it is far more convoluted for recordings both setting and watching.  Hate it.   **Labels Added**    

jinx8910 by I plan to stick around
  • 397 Views
  • 3 replies
  • 1 likes

Feedback After Switching to Ignite TV

I recently switched to Ignite TV and internet and I’m sorry that I did.The channel guide is terrible. It’s black and white and difficult to read. Each page only displays four lines and when you page down the last line on the previous page is repeated...

bobleuz by I've been here awhile
  • 4680 Views
  • 23 replies
  • 1 likes

Resolved! Commercials

Also with Ignite Tv we have discovered that certain On Demand shows and programming one in particular show is “Highway to Hell on the Discovery Channel “which I like has no commercials, similar to what you get on Discovery +. How many more shows are ...

Flavour1 by I plan to stick around
  • 523 Views
  • 5 replies
  • 0 likes

Using the old Champion URC2125 remote with Ignite Xi6-T box

I finally migrated to Ignite yesterday! We got the Xi6-T entertainment boxes with XR-15v2-RQ voice remotes, which are admittedly quite nice, albeit the buttons are a bit stiff. (Do they loosen up with use?) Anyhow, I had an old Champion URC2125 (http...

Resolved! XR11 unpair not working

I was having trouble with the voice remote function on the Family Room TV.  It was intermittent at best.  I thought I would switch remotes with the Upstairs TV where the voice function doesn't get used at all.  Both are Samsung TVs. I unpaired both r...

RayB by I plan to stick around
  • 395 Views
  • 6 replies
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Can't find "After the Storm" on Crave on my IgniteTV box.

"After the Storm" is a two part documentary/TV Series (2 x 45min) on the BC flooding a couple of years back.  When I search for it using the remote's voice command  - many different variations, going to Crave first, etc., it is nowhere to be found.  ...

57 by Resident Expert
  • 197 Views
  • 1 replies
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Replacement of remote

One of my remotes no longer works including after replacing batteries as well as hitting setup button   **Labels Added**    

Jilth by I've been here awhile
  • 1498 Views
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Resolved! Ignite Volume Issues

Just switched over to Ignite and set up went fine, except I’m noticing that I have to go up to volume 70 to hear the dialogue. Old cable box was good on level 14. When On Demand switches to a commercial it becomes very loud and we scramble for remote...

crazyloon by I've been here awhile
  • 1555 Views
  • 2 replies
  • 0 likes

Volume Issues

I’m unable to control the volume on my Ignite remote. The volume is stuck at 0. When I press the volume button to increase the volume, the numbers move higher and the volume increases. The second I take my finger off the volume button, the numbers ro...

Gillburn by I've been around
  • 583 Views
  • 2 replies
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Resolved! Remote

Hello The right channel selector button on my remote no longer works. How can I get a replacement please?       ***Edited Labels***

Resolved! XRA Big Button Voice Remote

@CommunityHelps  Not sure whether you are aware of this but Comcast recently made a new XRA Large Button Voice Remote available to customers who have accessibility issues with the XR15 remote.   https://www.xfinity.com/support/articles/get-to-know-xr...

Xfinity_XRA_Remote.png
-G- by Resident Expert
  • 2342 Views
  • 2 replies
  • 1 likes

IGNITE TV - CONS

I got Ignite TV installed 5 days ago.  MyRogers account still doesn't reflect the changes.  Technician said changes would show in 24 hours.  24 hours later, Rogers chat technician says sometimes 72 hours.  Big CONS I've noticed so far:  1.  The Flex ...

Flexit by I've been here awhile
  • 1392 Views
  • 4 replies
  • 1 likes

Resolved! Ignite TV Channels Missing

When I signed up for the Ignite TV I lost some  of the channels I watch a lot.  I.e. 21 and 22 where I watch Blue Jays, and Channel 747 (plus other Stingray music channels).  How can I get them back?  Your information is not very user friendly for an...

Flowygroyg by I've been here awhile
  • 1511 Views
  • 1 replies
  • 0 likes