Hi. I connected my entertainment tv box to a Phillips play 8k sync box. After 1 hour i try to change the channrl and i get a very long wait till the channel changes. My boxes are almost 8 years old. Anuone else have problrms
I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie. No amount of reboots or any of the other solutions suggested by Rogers works. I see that othe...
Every day since I got Ignite T V it has lost the connection at least 4 time a day, it's been over a month now. It displays an error code RDK03087 and RDK03117. I have searched the internet and can't find anything other that the Gateway modem is from ...
When I try to use the netflix app on my xfinity box it causes my box to power off. I have reset the app and box. I have restarted my gateway. I have 3 boxes in my house and this is the only one failing. ***Added Labels***
The Xfinity set top box will randomly freeze up and go to a blank screen, the box doesn’t even respond to the remote. For a split second the screen will say it’s unable to connect to the internet, but the gateway is a meter away from the xfinity box....
we occasionally lose audio for 3 to 4 seconds, tv screen is fine (no freezing). ?????? **Labels Updated**
I'm having an issue with Crave, watching On Demand content through the XiOne set top box. For the show I'm watching, there is an ASL season, and a non-ASL season. One of the episodes in the non-ASL season is showing ASL. This is not something that ...
Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...
My Ignite TV box has never worked. I have spent endless hours with tech support troubleshooting the issue only to have it work for a few hours or a few days but then it would not work again (same issue). Over 1 year ago, I received a courtesy call ...
So apparently I subscribed to Stacktv this happened before I put the pin in for purchases and I must have been messing around a bit. Not that it matters I think I get the 1st month free, not sure, about that either. However, I can't seem to find wher...
Hello, earlier this week I could watch TV using the Xfinity Streaming url. But now, the message appears telling me "Now connecting to your entertainment experience" But it never connects. Tech Chat support can't figure it out. Is anyone in the forum...
Ever since the new version of Discovery Channel debuted on CH 244 I see a thin black bar at the bottom of the screen (about 1cm). It is always there on this channel. It does not show on any other channel or the on demand contents. **Labels Updated*...
2 of 3 channel moves from the recent (January 1st) channel changes are very confusing. Does anyone have info about the lost channels that were supposedly moved (see below) ?. Moving was Discovery Science on channel 231 but Discovery Science's new c...
I just added this to my Rogers account and I have still have some questions after reading through the very brief instructions and the online FAQ. I assume that when the normal signal connection to Xfinity Modem gets interrupted, the Storm Ready uni...
My tv goes black every day and I have to unplug my tv to reset my box. Can I return my box to Roger’s for a new one or is there a way to fix this problem. ***Edited Labels***
I'm subscribed to Fox Business Network. Within the Fox Business App / website app there's an option to Watch Live TV. I log on via Rogers but when it sends me back to Fox Business I get this message: "Sorry, your Rogers account is not authorized to...
I recently switched from Rogers Streaming to Rogers Xfinity Streaming (as they offered me a better price to switch). I was told it would be more or less the same service, but it isn't. It doesn't have as many apps included; notably, Pluto TV is missi...
As of the last 2-3 weeks i've noticed slow network speeds at two residences, both subscribed to Ignite Gigabit and Ignite TV with the XB6 modem. speedtest.net can show 0-10mbps download speed over wifi direct to XB6 and regular upload speed. Sometime...
We just switched from cable tv to Rogers Xfinity Streaming. We are unable to get access to our add-ons and subscriptions using the Xfinity Streaming box and remote and wondering if anyone else has encountered this issue? Efforts to resolve the access...
As of about 45min ago, the ability to cast xfinity to chromecast has been disabled, constantly receiving the TVAPP-00140 error stating it is no longer compatible. This issue is persistent across multiple browsers (Chrome/Edge/Firefox) all due to Roge...