Hello, I hope someone has some advice or solution to this issue. I have the Rogers Xfinity XR 15 remote, we switched to Rogers last fall. My first time changing my remote batteries, the remote went right back to 100%. I have checked and re-check...
Several apps including Disney plus not working and give the APPS 04154 error.I’ve restarted the box, tried to change the HDMI cable, nothing works.TheNetflix is working though .Please help. ***Edited Labels***
Well the technician came out and gave us a new modem and 24 hours later the TV box lost connection again, over and over. When Gateway reconnects to all the wifi devices, the entertainment box is the last thing to connect and by minutes. I’m tempted t...
I have 2 new Amazon Fire Stick 4K Max. Tried to set both up this week. Tried to download Rogers Xfinity App (Red background - not Shaw) and get a message “unavailable”. When I check compatibility, I get a message device is compatible. I see in th...
Was previously able to connect to ignite TV via my laptop. Have tried clearing cookies/cache, new browsers, etc and no luck. Now whenever I do, I get the above error message. Have contacted Rogers MULTIPLE times and each agent tells me that they e...
How do I change the WiFi settings on a Rogers Ignite TV cable box? **Labels Added**
Rogers ignite box has not updated for six months. Other boxes more recent updates. Works ok but should it update similar to the other boxes. Works fine. **Labels Updated**
Ever since the new version of Discovery Channel debuted on CH 244 I see a thin black bar at the bottom of the screen (about 1cm). It is always there on this channel. It does not show on any other channel or the on demand contents. **Labels Updated*...
I've purchased a home in a new and had a quick question regarding the Rogers connections that come standard. My house comes with Data and Cable connections in one room and three additional Data ports in the basement and two bedrooms. Are these da...
We have 2 tvs and 2 Rogers Ignite boxes. Both have the same problem. When watching Ignite Tv suddenly the screen goes black, no sound, for about 6 seconds, then resumes the program. This happens on both tvs. Checked connections, Cannot resolve th...
Prior to November 2021, I was able to pair and use multiple sets of Bluetooth headphones. I’m assuming there was an update as the Bluetooth option isn’t even available. I cannot find the option. Was located under device settings. Huge disappointment ...
I have been a rogers customer for many years and normally not many issues. But when they changed to iptv instead of cable there is nothing but frustration. I have to reboot the iptv box many times a week. It cuts out for no reason. I have had rogers ...
After being forced off Digital TV my Ignite doesn't work. I own3 digital boxes, I only use one. They are not the ones being decommissioned just yet. Suddenly, my TV service stops working with an authorisation/activation error. I called for tech supp...
I'm getting fed up. I continue to have issues with my Rogers Ignite TV & Internet. My IgniteTV won't play on my computer again; this time, it gives the errors: Error TVAPP-00273 & Error TVAPP-00268. I've rebooted the modem, and my computer, cleare...
Hi! I use a sports app (TennisTV) that I access through my TV (LG 60UM7100). When I had Bell Fibe TV, there was never any issues with watching recorded matches. I recently switched to Rogers and have a Wi-Fi Xi6-T entertainment box supplying the si...
The Bluetooth feature is awfulSeveral issues with connectivityA paired device will not work if you close the tvIt shows connected but doesn’t workOften have to forget a device and pair up againEven that doesn’t work for some devicesAnd unlike my phon...
We signed on to the Disney Channel. We have Rogers Ignite high speed internet. We have only had it a few days and it is virtually almost impossible to watch due to constant buffering. We have NetFlix, Apple, Prime and none of these do this. We have ...
I have tried rebooting system, and it now won’t play recordings and gives a XRE03091 error. ***Edited Labels***
2 of 3 channel moves from the recent (January 1st) channel changes are very confusing. Does anyone have info about the lost channels that were supposedly moved (see below) ?. Moving was Discovery Science on channel 231 but Discovery Science's new c...
While I received tech support from a very good employee, absolutely nothing has changed to my service! I think it may have gotten worse. I think my next change will be to Bell! Thanks for nothing Rogers! ***Edited Labels***