Ignite TV™
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Resolved! Can't Watch Ignite TV App Outside The House?

Hey guys, just got rogers ignite about a week ago, my girlfriend was at home watching it and I tried using my app while I was away.. and it wasn't working for me says not available for every channel that I have.. but it was working still at home..Wit...

Kylek91 by I've Been Here Awhile
  • 61 Views
  • 2 replies
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TV Picture and sound pausing

Week ago switched over to Rogers from Bell due to a better deal. I have called in at least 3 times to get help with my TV picture and sound pausing, especially on sports channels and CNN. Last they said it was a community it was a community issue and...

dmeanor by I've Been Here Awhile
  • 84 Views
  • 2 replies
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Ignite TV light grey screen

We recently upgraded to ignite TV. We have been experiencing an issue where the channel we are watching stops working and the screen becomes a full light grey screen with no audio. If we leave it there for a long enough amount of time it will occasio...

alegacy by I Plan to Stick Around
  • 361 Views
  • 14 replies
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1 of 4 boxes down

I have 1 of 4 ignite boxes down, done the reboot refresh etc multiple times, not working. How do I get a replacement   *Added Labels*

Ignite 50 and basic TV set up

Help please. How do I set up the connections? Internet is working fine but the TV isn’t. Was installed about a month ago and was TV was working but not now. The channels don’t show. What is the problem?       **Added Labels**

Kadi by I've Been Around
  • 48 Views
  • 1 replies
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Resolved! Ignite TV box @ -81 db?

Just had a new install, and was under the impression that the wireless signal min was something better than -70 db (with mid 60's probably being the norm). The furthest box is currently showing a -83 db wireless signal and I've had at least one full ...

sswilson by I Plan to Stick Around
  • 728 Views
  • 22 replies
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Bluetooth Audio Delay

Wasn't able to see this on the site. Whenever I connect a bluetooth device (bluetooth headset), it works fine initially and then after 20 min or so, there is a delay between audio and TV picture. Over time, the delay becomes very long (eg. 30 sec) ou...

Michael_O by I've Been Here Awhile
  • 2620 Views
  • 19 replies
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Intermittent Issues with Voice Commands

Over the last week, I have been having intermittent issues with voice commands.  For example, if I say "Youtube" it will take me to Youtube.  But if I say "Hockey on Youtube", I get the message "something is not right".  Sometimes if I say "guide" or...

jjjjy7 by I'm a Reliable Contributor
  • 224 Views
  • 9 replies
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XiOne and harmony remote

Hi all   I can’t for the life of me find the XiOne box on my harmony remote list of providers/products.   has anyone had any luck?   many thanks   **Labels Added**    

Gdouf by I've Been Here Awhile
  • 308 Views
  • 5 replies
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On Demand Abominable link takes you to the wrong movie

In the On Demand Free Movies I saw Abominable with the image of the 2019 family friendly animated adventure movie (7/10 on IMDB, 82% on Rotten Tomatoes).  Clicking the link I got the 2020 Abominable live-action Horror movie (2.8/10 on IMDB).  There's...

RedMarvel by I Plan to Stick Around
  • 162 Views
  • 4 replies
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Resolved! How do I use the TV as an alarm clock?

Our condo building was "upgraded" to Ignite and we've lost several things we had before. We have a TV that turns on every morning as an alarm clock. But with the Ignite box going to sleep, there's no TV signal for it to present so it can't wake us up...

esmerel1 by I've Been Here Awhile
  • 403 Views
  • 11 replies
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Ignite TV very unrealiable after restored service

Hi Everyone...Just to add, our Ignite TV is still very choppy. Most channels are having a hard time loading with the XRE-03137 error message. Channels are freezing and going dark. Very unstable.     **Added Labels**

Scheduled PVR recordings disappeared (Ignite TV)

 I am checking my scheduled recordings; there should be over 100 for the next two weeks, and there are only 9. They were fine yesterday. All my scheduled recordings have disappeared except, for some reason, those that are on A&E. (I get the same resu...

Genevieve by I Plan to Stick Around
  • 3651 Views
  • 29 replies
  • 1 likes

Problems With Internet Since Installation

I bought a Ignite Internet 150-Unlimited on 27th July and until now (after 10 days) I don't have access to the internet. I work from home and over the last week I used either my data or McDonald's and Tim Hortons Internet. It's becoming a never-endin...

Omid1991 by I've Been Around
  • 94 Views
  • 1 replies
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Programs stuck on device after down load sync issue

When I download a recorded  tv program onto my device and return it, the system still shows it as on the device under recordings but it is not there. I am stuck until the download expires.      **Added Labels**

burtons by I've Been Around
  • 70 Views
  • 1 replies
  • 0 likes