Hello, I hope someone has some advice or solution to this issue. I have the Rogers Xfinity XR 15 remote, we switched to Rogers last fall. My first time changing my remote batteries, the remote went right back to 100%. I have checked and re-check...
Hi! I use a sports app (TennisTV) that I access through my TV (LG 60UM7100). When I had Bell Fibe TV, there was never any issues with watching recorded matches. I recently switched to Rogers and have a Wi-Fi Xi6-T entertainment box supplying the si...
I have 2 new Amazon Fire Stick 4K Max. Tried to set both up this week. Tried to download Rogers Xfinity App (Red background - not Shaw) and get a message “unavailable”. When I check compatibility, I get a message device is compatible. I see in th...
The Bluetooth feature is awfulSeveral issues with connectivityA paired device will not work if you close the tvIt shows connected but doesn’t workOften have to forget a device and pair up againEven that doesn’t work for some devicesAnd unlike my phon...
We signed on to the Disney Channel. We have Rogers Ignite high speed internet. We have only had it a few days and it is virtually almost impossible to watch due to constant buffering. We have NetFlix, Apple, Prime and none of these do this. We have ...
We have 2 tvs and 2 Rogers Ignite boxes. Both have the same problem. When watching Ignite Tv suddenly the screen goes black, no sound, for about 6 seconds, then resumes the program. This happens on both tvs. Checked connections, Cannot resolve th...
I have tried rebooting system, and it now won’t play recordings and gives a XRE03091 error. ***Edited Labels***
2 of 3 channel moves from the recent (January 1st) channel changes are very confusing. Does anyone have info about the lost channels that were supposedly moved (see below) ?. Moving was Discovery Science on channel 231 but Discovery Science's new c...
While I received tech support from a very good employee, absolutely nothing has changed to my service! I think it may have gotten worse. I think my next change will be to Bell! Thanks for nothing Rogers! ***Edited Labels***
Ever since the new version of Discovery Channel debuted on CH 244 I see a thin black bar at the bottom of the screen (about 1cm). It is always there on this channel. It does not show on any other channel or the on demand contents. **Labels Updated*...
Hoping to find an answer as to why my tv screen is flickering on and off while the sound remains on. Tried everything. Tested the tv in another location and no problem. Brought another tv in and tried on the flickering location and it had the same pr...
I just switched to rogers ignite. The one thing I was was I wanted to make sure the switch didn't interfere with working from home. I never had any issues prior to switching. Now, my VPN disconnects and reconnects every few seconds, causing all of my...
I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie. No amount of reboots or any of the other solutions suggested by Rogers works. I see that othe...
Problem Description Denon Audio Video Receiver 1713 disconnects from Ignite network daily and intermittently requiring a reboot of the Ignite modem to reconnect. Set up Denon AVR 1713 does not have WIFI capability and connects to the network via an ...
Every day since I got Ignite T V it has lost the connection at least 4 time a day, it's been over a month now. It displays an error code RDK03087 and RDK03117. I have searched the internet and can't find anything other that the Gateway modem is from ...
Over the last 3 days we have been experiencing problems when playing our Ignite recordings. We have recorded the Tennis and F1 and each time when we get towards the end of the recording, the screen freezes, comes back, then we lose the sound, then th...
Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...
Ignite App not working on Chromebook.Last error was 2111 ***Edited Labels***
The site that allows to Login to Ignitve TV shows " esfapi.rogers.com "is down or certificate issued has expired. Not sure what to do. ***Edited Labels***
The place where I used to look at all the saved recordings and where I was able to set up new recordings etc I can't get to. I mean they might be there but I can't access the page. I was using the old For You - Ignite TV link and it would send me t...