Ignite TV™
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Error TVAPP-00282

Hi All, I've got an annoying issue happening on my computer.  I'm using Safari on a MacBook Air running Ventura (13.4). Every time I select a show to watch I get Error TVAPP-00282, I get the option to Resume, and when I do, the volume is muted.  Abou...

kevani by I Plan to Stick Around
  • 66 Views
  • 2 replies
  • 0 likes

Intermittent screen freezes and audio dropout

I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie.  No amount of reboots or any of the other solutions suggested by Rogers works.  I see that othe...

srrv by I've Been Around
  • 234 Views
  • 7 replies
  • 2 likes

Resolved! Ignite TV Channels - Error code is XRE 03137

All channels are in a state of ‘channel loading’. Have been experiencing this for the past few hours.Error code is XRE 03137       ***Edited Labels***

Dek1 by I've Been Here Awhile
  • 8210 Views
  • 19 replies
  • 2 likes

Hollywood Suite 70s channel sound issue

For about a week now, I've had bad sound only on one channel - Hollywood Suite Movie channel for 70's movies.  The sound cuts out every other second which makes it hard to watch the channel.. This happens ONLY on this one movie channel and on no othe...

pjrettin by I've Been Here Awhile
  • 194 Views
  • 5 replies
  • 0 likes

No soundrrect my sound it did not

I had an issue with the sound on one of my sets and called support and they had sent me a new modem for that particular TV. After connecting the new modem as I thought would solve the issue it did not. So this tv was about 10 yrs old and thought it w...

Donhere1953 by I've Been Here Awhile
  • 178 Views
  • 1 replies
  • 2 likes

firestick

I cannot get ignite tv app to stream video content when using Firestick.  The app functions right up to choosing program to watch.  I get a message to disconnect HDMI, but the Firestick is using HDMI. How do I get this to function properly ken     **...

kenunny by I've Been Around
  • 6579 Views
  • 10 replies
  • 1 likes

TV not showing as a service that I have

Unable to customize my flex channels as TV does not appear under services in My Rogers. Install of Ignite Flex 20 was April 5 and I have TV but no on line access to change. As to the channel lists on line, they are all different and do equate with I ...

Bluetooth no longer compatible with Ignite TV?

Prior to November 2021, I was able to pair and use multiple sets of Bluetooth headphones. I’m assuming there was an update as the Bluetooth option isn’t even available. I cannot find the option. Was located under device settings. Huge disappointment ...

Ignite TV

I have switched to Ignite TV because like many of you I was paying too much before for what I was getting.  I really enjoyed Ignite TV in the beginning, but since October 2022 the problems started . - Recurrent problems while watching TV, like freezi...

TLP71 by I've Been Here Awhile
  • 370 Views
  • 4 replies
  • 0 likes

Video pausing

Hello,   I have had Ignite service for over 2 years without issue (other than ones affecting the entire community like the Rogers outage!) but recently have started experiencing something new.  I'll be watching TV - I've seen this on several differen...

bwgreen by I've Been Here Awhile
  • 246 Views
  • 3 replies
  • 0 likes

Cannot stay logged into the WWE Network website

Hey there.   I am not sure of the state of this issue - it has existed on and off in some way since at least 2019 or so - but I have tried on both Bell and Rogers to get access to the WWE Network website streaming service through a subscription and i...

Thrillhaus by I've Been Here Awhile
  • 501 Views
  • 5 replies
  • 0 likes

Ignite TV keeps freezing

Anybody knows how to fix ignite TV that keeps freezing?  Its been 2 days now.  It happened before. Really tired of it and din’t have 3 hours (again) to spend on the phone with Rogers to only tell me at the end a technician will have to come to my hou...

Johnny37 by I've Been Around
  • 1124 Views
  • 5 replies
  • 1 likes

Resolved! Pairing issue with brand new Ignite box and XR15 Remote

Hitting Rogers and Info button only flashes green, TV remains black screen with Cable box text Hitting A and D and pressing 991 also does nothing Hitting A and D and pressing 987 does nothing Over several minites TV turns off by itself but remote can...

jrharv by I'm Here A Lot
  • 870 Views
  • 14 replies
  • 0 likes

RDK 3117

Rebooted modem and box etc etc. this error come up all the time and makes watching tV unbearable on my downstairs TV     ***Edited Labels***

Resolved! Factory Reset Ignite TV set top box Xi6-T

After receiving our new Smartstream device, during setup I allowed the device to control my A/V receiver. Unfortunately, while using the box I am no longer able to change any settings on the receiver and the audio setting it is stuck in produces only...

tesak by I've Been Here Awhile
  • 4195 Views
  • 13 replies
  • 0 likes