Hello, earlier this week I could watch TV using the Xfinity Streaming url. But now, the message appears telling me "Now connecting to your entertainment experience" But it never connects. Tech Chat support can't figure it out. Is anyone in the forum...
Ever since the new version of Discovery Channel debuted on CH 244 I see a thin black bar at the bottom of the screen (about 1cm). It is always there on this channel. It does not show on any other channel or the on demand contents. **Labels Updated*...
I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie. No amount of reboots or any of the other solutions suggested by Rogers works. I see that othe...
2 of 3 channel moves from the recent (January 1st) channel changes are very confusing. Does anyone have info about the lost channels that were supposedly moved (see below) ?. Moving was Discovery Science on channel 231 but Discovery Science's new c...
I just added this to my Rogers account and I have still have some questions after reading through the very brief instructions and the online FAQ. I assume that when the normal signal connection to Xfinity Modem gets interrupted, the Storm Ready uni...
My tv goes black every day and I have to unplug my tv to reset my box. Can I return my box to Roger’s for a new one or is there a way to fix this problem. ***Edited Labels***
I'm subscribed to Fox Business Network. Within the Fox Business App / website app there's an option to Watch Live TV. I log on via Rogers but when it sends me back to Fox Business I get this message: "Sorry, your Rogers account is not authorized to...
I recently switched from Rogers Streaming to Rogers Xfinity Streaming (as they offered me a better price to switch). I was told it would be more or less the same service, but it isn't. It doesn't have as many apps included; notably, Pluto TV is missi...
As of the last 2-3 weeks i've noticed slow network speeds at two residences, both subscribed to Ignite Gigabit and Ignite TV with the XB6 modem. speedtest.net can show 0-10mbps download speed over wifi direct to XB6 and regular upload speed. Sometime...
We just switched from cable tv to Rogers Xfinity Streaming. We are unable to get access to our add-ons and subscriptions using the Xfinity Streaming box and remote and wondering if anyone else has encountered this issue? Efforts to resolve the access...
As of about 45min ago, the ability to cast xfinity to chromecast has been disabled, constantly receiving the TVAPP-00140 error stating it is no longer compatible. This issue is persistent across multiple browsers (Chrome/Edge/Firefox) all due to Roge...
For the past several months I lose connectivity when watching TV especially another app almost daily. It's very frustrating. I always have to disconnect from the Gateway and reboot it. Last time my remote stopped working properly too. **Labels Upda...
My package name is called "Popular TV" and when I'm on MyRogers it says I have 104 channels. My only option for changing channels seems to be "Add a channel or theme pack to this lineup for a low monthly cost." And when I look at other packages, I ...
Hello, I hope someone has some advice or solution to this issue. I have the Rogers Xfinity XR 15 remote, we switched to Rogers last fall. My first time changing my remote batteries, the remote went right back to 100%. I have checked and re-check...
Several apps including Disney plus not working and give the APPS 04154 error.I’ve restarted the box, tried to change the HDMI cable, nothing works.TheNetflix is working though .Please help. ***Edited Labels***
Well the technician came out and gave us a new modem and 24 hours later the TV box lost connection again, over and over. When Gateway reconnects to all the wifi devices, the entertainment box is the last thing to connect and by minutes. I’m tempted t...
I have 2 new Amazon Fire Stick 4K Max. Tried to set both up this week. Tried to download Rogers Xfinity App (Red background - not Shaw) and get a message “unavailable”. When I check compatibility, I get a message device is compatible. I see in th...
Was previously able to connect to ignite TV via my laptop. Have tried clearing cookies/cache, new browsers, etc and no luck. Now whenever I do, I get the above error message. Have contacted Rogers MULTIPLE times and each agent tells me that they e...
How do I change the WiFi settings on a Rogers Ignite TV cable box? **Labels Added**
Rogers ignite box has not updated for six months. Other boxes more recent updates. Works ok but should it update similar to the other boxes. Works fine. **Labels Updated**