Rogers Xfinity TV
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PlutoTV not available on Rogers Xfinity Streaming?

I recently switched from Rogers Streaming to Rogers Xfinity Streaming (as they offered me a better price to switch). I was told it would be more or less the same service, but it isn't. It doesn't have as many apps included; notably, Pluto TV is missi...

lenair by I've been around
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Resolved! Crave Login via Ignite

Hello! I already have a Crave subscription but do not see where I can login to my account to access it via my Ignite TV box. I have the option to subscribe via Rogers but I already have the sub. Any insight is most appreciated. Thanks!   **Labels Add...

Resolved! Xfinity TV Plan

Will I lose my pvr recordings if I upgrade my Xfinity TV plan?       ***Edited Labels***

Lnoel1 by I've been here awhile
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Premium vs Ultimate TV

Is it possible to get a pdf document of my current channels (premium) and a pdf document of the channels in the ultimate tv package.  I have the offer to change and need to know channel lineups before I consider.       ***Edited Labels***

ciannaveic by I've been around
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Why no apps for Roku, FireTV, AndroidTV, etc.?

There do not appear to be Rogers Ignite TV apps for streaming platforms like Roku, AppleTV, FireTV, AndroidTV, etc. Comcast has Xfinity apps for many of these platforms so technically it doesn't seem like an issue.  And Shaw used to have an IgniteTV ...

wayner92 by I'm a senior contributor
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Issues with the XB6 and slow network speeds

As of the last 2-3 weeks i've noticed slow network speeds at two residences, both subscribed to Ignite Gigabit and Ignite TV with the XB6 modem. speedtest.net can show 0-10mbps download speed over wifi direct to XB6 and regular upload speed. Sometime...

Intermittent blackouts

On March 2 TV started blacking out intermittently. No picture no sound every couple minutes. Blackouts would persist for about  15 seconds then TV would resume. This kept repeating. TV screen then showed software update ongoing message, but problems ...

wasturge by I've been here awhile
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Subscription add-ons unavailable

We just switched from cable tv to Rogers Xfinity Streaming. We are unable to get access to our add-ons and subscriptions using the Xfinity Streaming box and remote and wondering if anyone else has encountered this issue? Efforts to resolve the access...

rmcdonald88 by I've been here awhile
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Cracking, Staric Audio with Rogers Ignite

Crackling, static sound started a week ago. I tried all the solutions from Rogers on line & apps. . Called & Tech re-booted it - no change, suggested a new white box might be needed. We got app’t: Technician came yesterday, he unplugged/ plugged ever...

WRDS by I've been around
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Xfinity chromecast capabilities broken

As of about 45min ago, the ability to cast xfinity to chromecast has been disabled, constantly receiving the TVAPP-00140 error stating it is no longer compatible. This issue is persistent across multiple browsers (Chrome/Edge/Firefox) all due to Roge...

Scase by I've been here awhile
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CONNECTIVITY LOSS

For the past several months I lose connectivity when watching TV especially another app almost daily. It's very frustrating. I always have to disconnect from the Gateway and reboot it. Last time my remote stopped working properly too.   **Labels Upda...

LJ56 by I'm here a lot
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Resolved! Do I have Flex Channels? How can I tell?

My package name is called "Popular TV" and when I'm on MyRogers it says I have 104 channels. My only option for changing channels seems to be "Add a channel or theme pack to this lineup for a low monthly cost."   And when I look at other packages, I ...

bscrivens by I plan to stick around
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Resolved! Rogers On Demand- Where has it gone?

As a concerned customer, I am just wondering why Rogers on Demand is gone when it was part of the service agreement I negotiated. I will not pay extra for Stack TV, to bring back Rogers on Demand! I am a deeply concerned customer and I am considering...

brenteden by I plan to stick around
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Resolved! Remote percentage will not change past 74%

Hello, I hope someone has some advice or solution to this issue.   I have the Rogers Xfinity XR 15 remote, we  switched to Rogers last fall.   My first time changing my remote batteries, the remote went right back to 100%. I have checked and re-check...

amc098 by I've been here awhile
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Resolved! Xfinity website won't load

For the past few week, the website to watch TV won't load from any browser on my Windows 11 computer but works fine from other devices. It's stuck on the "Now connecting to your entertainment experience" screen. The only way I can get it to load is i...

senordd by I'm a reliable contributor
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