Ignite TV™
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Resolved! XR15 Remote No Longer Controls Soundbar?

Have paired my ignite remote with a Samsung TV and Yamaha soundbar for a couple of years now.    It has worked perfectly.   Had a defective "arrow" button on that remote, so contacted Rogers for a replacement.    In the meantime I grabbed another XR1...

robtoe by I'm a reliable contributor
  • 450 Views
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How to toggle TV inputs on Ignite remote?

Does anyone know how to toggle through tv input (hdmi connections) using the rogers ignite voice remote? My ignite remote is synced with my tv for power and volume and when I press the tv input button it shows all of my hdmi inputs however I can’t se...

taylor1957 by I've been here awhile
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Resolved! XRA Big Button Voice Remote

@CommunityHelps  Not sure whether you are aware of this but Comcast recently made a new XRA Large Button Voice Remote available to customers who have accessibility issues with the XR15 remote.   https://www.xfinity.com/support/articles/get-to-know-xr...

Xfinity_XRA_Remote.png
-G- by Resident Expert
  • 3246 Views
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Issues with XR15 remote control

There are many good things about Ignite, but the XR15 remote control is definitely inferior to the old netbox remotes for a few reasons:- many of the buttons are harder to press, notably the arrow and 'ok' buttons.- the low profile buttons and the wa...

BLW by I plan to stick around
  • 6328 Views
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Resolved! Remote

Hello The right channel selector button on my remote no longer works. How can I get a replacement please?       ***Edited Labels***

Does Rogers send out refurbished equipment?

We just signed up for the Ignite Flex 20 with 1.5Gbps internet. This is part of their migration to the Ignite system from the legacy cable. Anyways I started opening up gateway first and it looks brand new, no issues. Then I opened up the two tv boxe...

Resolved! Was sent XR11 remote ... can I keep and use my XR15 instead?

Hi,I had to replace my set box and received an old XR11 remote instead of a XR15 remote.  I'd love to keep my XR15 remote to use with the new box, but I can't seem to get it to work beyond the mute function.Does anyone know if I can program my XR15 t...

Lyphe416 by I plan to stick around
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Resolved! Pairing issue with brand new Ignite box and XR15 Remote

Hitting Rogers and Info button only flashes green, TV remains black screen with Cable box text Hitting A and D and pressing 991 also does nothing Hitting A and D and pressing 987 does nothing Over several minites TV turns off by itself but remote can...

jrharv by I'm here a lot
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Ignite TV remote

I suppose this isn’t a serious complaint. More of a suggestion. You need to find out who designed the Rogers Ignite TV remote. Ask them why they put the exit button right below the rewind button. Made them the same shape and size. Didn’t make it illu...

davidhurl by I've been around
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  • 8 replies
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Resolved! Ignite TV Remote Controls Ceiling Fan

My Rogers Ignite remote turns on the ceiling fan light and the fan itself depending on which button is being pressed. Is there a way to program the remote so it does not control the fan?       ***Edited Labels***

pedersen by I've been here awhile
  • 729 Views
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Resolved! Ignite Voice Remote Stopped Recognizing Voice

A new Ignite TV user and all was fine.  XR15 Remote was paired with Samsung TV and voice commands working.   Then voice input stopped being recognized. It still shows as paired, and pressing the microphone button triggers the input tag on screen wait...

RobH3 by I've been here awhile
  • 3735 Views
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Resolved! Last /back button stopped working

Relatively new ignite system, one month, all has been fine, but suddenly the last / back button on the remote is doing nothing. The remote top does blink green when I press it, but nothing happens on screen today. What steps shall I try?Thanks   *Add...

LJD2005 by I plan to stick around
  • 3136 Views
  • 6 replies
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IR Control with a XI6-T Ignite

Hi I have a new Ignite XI6-T box replacing a defective XI6-A and have been unable to get the new box to work with an IR repeater from my Control-4 automation system. The old box worked fine with IR. I've tried moving the IR repeater around the front ...

mvanner by I've been here awhile
  • 2514 Views
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Resolved! Question about using the Ignite Remote

So with the old digital setup and remote, I could punch in the numbers of the channel I wanted, wait a few seconds, and it would switch to that channel.  This new remote doesn't do that, it will sit there until I press the OK button.  Is there someth...

RyeEncoke by I plan to stick around
  • 1327 Views
  • 1 replies
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Resolved! Lost Ignite TV Voice Remote

We have lost our ignite tv converter. Can we get a replacement?     ***Edited Labels***

Gobar by I've been here awhile
  • 3689 Views
  • 3 replies
  • 0 likes