Ignite TV™
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TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've Been Here Awhile
  • 62 Views
  • 2 replies
  • 0 likes

Deco M5 (or any MESH) with Ignite

Planning on upgrading my Digital boxes for Ignite TV & Internet.  Based on my research, I need to leave Wi-FI on for TV.  I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode.   Speed is not really a co...

echodigital by I've Been Here Awhile
  • 1179 Views
  • 4 replies
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Resolved! Accessing Ignite TV on a Smart TV without a Box

I have a new 2020 LG Smart TV.  I can watch Ignite TV via my computer, iPad and iphone (obviously without a box).  I want to be able to watch Ignite on the new TV the same way.  However, it wont let me because I dont have an IOS or Android system as ...

MommaMirab by I've Been Here Awhile
  • 41622 Views
  • 19 replies
  • 2 likes

Band Steering on XB6 Modem Causing Issues for 2.4 GHz Devices

I have upgraded my internet service and a new Modem (Ignite WiFi Gateway) was installed. Over the past month, I have installed some devices on my Wi-Fi network using the Echo Plus. With some of the plugs, I encountered an issue with the compatibility...

ramjetejmar by I've Been Here Awhile
  • 12572 Views
  • 42 replies
  • 0 likes

Resolved! Using the Ignite TV Modem/Gateway in Bridge Mode

There have been many questions in the Rogers Community Forums lately from users who have switched to Ignite TV and now wish to enable Bridge Mode on the Ignite modem/gateway and use Ignite TV with their own routers and Wi-Fi access points.  The Ignit...

-G- by Resident Expert
  • 67216 Views
  • 274 replies
  • 8 likes

Resolved! Losing Modem Signal on only 1 tv closest to modem.

We switched to Ignite TV a couple of months ago and have had nothing but headaches.  We have 1 tablet, 2 computers  and 1 laptop all running off our Wi fi system. Along with the 3 black boxes for the TV's that are on this Ignite Modem. We live in a s...

SWe3 by I've Been Here Awhile
  • 134 Views
  • 2 replies
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Amazon Prime App Issues?

Anyone else have issues using the Prime video app?I find at least 50-75% of the time when I choose a show  and select it when a preview comes on and I select skip I quite often  Iose video to a black or frozen screen . Or I get a sound but no video a...

yyz64 by I Plan to Stick Around
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  • 24 replies
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Resolved! Ignite TV box @ -81 db?

Just had a new install, and was under the impression that the wireless signal min was something better than -70 db (with mid 60's probably being the norm). The furthest box is currently showing a -83 db wireless signal and I've had at least one full ...

sswilson by I'm a Reliable Contributor
  • 1040 Views
  • 22 replies
  • 0 likes

Ignite pause issues, recording issue

We just got Ignite TV.  I have two problems with Pause, both of which are bugs IMO.   First, we did a long pause due to a phone call.  After 15 minutes or so it started playing again.  This is not unexpected and not the problem.  The problem is that ...

gregneff by I Plan to Stick Around
  • 113 Views
  • 1 replies
  • 0 likes

Ignite box connection

My ignite box wont stay connected. Works for about  5-10 mins and disconnects.    *Added Labels*

Junior8154 by I've Been Here Awhile
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  • 6 replies
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New Ignite IPTV box - XiOne

For the past couple of weeks, I have been part of a group testing the new XiONE IPTV box.  It's similar to the Xi6, but is a bit smaller and uses about half the power.   Here are some differences between the XiONE and (Xi6).   AV1 CODEC4 GB memory (2...

JKnott by I'm a Reliable Contributor
  • 2910 Views
  • 7 replies
  • 2 likes

403 Error When Connecting to Ignite TV

I been having issues connecting to my IPTV ever since I set up Rogers new ignite gateway modem, has anyone else had any issues? Or can provide steps to solve this issue. I continue to get a 403 error code     **Labels Added**      

Martin154 by I've Been Around
  • 244 Views
  • 2 replies
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Choppy picture - SNONE 4K

For a while now, SNOne 4k (996) has had a choppy picture and sound.I have done the following:-Rebooted the modem-Rebooted the box- checked the wifi strength (box has reported weak AND very strong signals at times)- switched to wired connectionNone of...

Accessing Ignite TV While in the U.S

I am in the US and cannot use Ignite TV even with a VPN. What seems to be the problem?We have a friend who can get all of their Bell programs. It seems to me that Rogers is a poor choice.   **Labels Added**    

gcg by I've Been Here Awhile
  • 1989 Views
  • 7 replies
  • 2 likes

Indicator light on Ignite TV

there is a white light on the Ignite TV WiFi Box. Sometimes it is on, Other times it is off.  Cannot find an explanation of what this means.       ***Added Labels***

Do PODs get firmware updates?

I see that there are firmware updates from the manufacturer, does Rogers ever update these?     https://support.plume.com/hc/en-us/articles/115001797928-Pod-Device-Release-Notes   Thank you,   *** Edited Labels ***

Don_Ca by I'm a Reliable Contributor
  • 1325 Views
  • 7 replies
  • 0 likes

Ignite Tower Modem electrical connection

I used the online support chat to inquire about exchanging my Gen 1 WiFi Pods for Gen 2. Unfortunately the cost is $5/m, no thanks. The agent then asked if the Tower modem was plugged into a wall socket or powerbar. He went on to say something that I...

Bplayer by I'm a Trusted Contributor
  • 427 Views
  • 1 replies
  • 1 likes