Ignite TV™
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403 Error When Connecting to Ignite TV

I been having issues connecting to my IPTV ever since I set up Rogers new ignite gateway modem, has anyone else had any issues? Or can provide steps to solve this issue. I continue to get a 403 error code **Labels Added**

Martin154 by I've Been Around
  • 63 Views
  • 2 replies
  • 0 likes

Deco M5 (or any MESH) with Ignite

Planning on upgrading my Digital boxes for Ignite TV & Internet. Based on my research, I need to leave Wi-FI on for TV. I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode. Speed is not really a concer...

echodigital by I've Been Here Awhile
  • 250 Views
  • 3 replies
  • 0 likes

Choppy picture - SNONE 4K

For a while now, SNOne 4k (996) has had a choppy picture and sound.I have done the following:-Rebooted the modem-Rebooted the box- checked the wifi strength (box has reported weak AND very strong signals at times)- switched to wired connectionNone of...

Accessing Ignite TV While in the U.S

I am in the US and cannot use Ignite TV even with a VPN. What seems to be the problem?We have a friend who can get all of their Bell programs. It seems to me that Rogers is a poor choice. **Labels Added**

gcg by I've Been Here Awhile
  • 286 Views
  • 7 replies
  • 1 likes

Ignite Tower Modem electrical connection

I used the online support chat to inquire about exchanging my Gen 1 WiFi Pods for Gen 2. Unfortunately the cost is $5/m, no thanks. The agent then asked if the Tower modem was plugged into a wall socket or powerbar. He went on to say something that I...

Bplayer by I'm a Trusted Contributor
  • 192 Views
  • 1 replies
  • 1 likes

Resolved! Sound & Video freezes while Playing Recorded Shows.

I've had a challenge come up in the last couple of days. While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for ab...

tjembury by I've Been Here Awhile
  • 1956 Views
  • 18 replies
  • 0 likes

Resolved! Can Band Steering be Disabled if you are using WiFi Pods?

Just got new Rogers Ignite service and we had to put the gateway in the basement furnace room to access the Alarm system Phone Lines. Result was weak signals at the TV and computers not just above the Gate way. I fixed the TV signal by renaming the w...

Is it Possible to Use 2 Rogers Gateway Modems on 1 Account?

Is it possible to have two Rogers routers on one Rogers account/household? Our son is a hardcore gamer and wi fi doesn’t work well in his location of the house . I don’t want to relocate the router to his location because it impacts the other devices...

Fishbowl56 by I've Been Around
  • 1004 Views
  • 3 replies
  • 0 likes

Iginite TV Box loses network setting

I have to TV Boxes and one of the boxes losses my network setting every couple of days. I have to go and find the wifi and set the password again and it works for another 2 days. I use my own router and have strong signals for both. I do not lose any...

maghamir by I've Been Here Awhile
  • 1384 Views
  • 8 replies
  • 0 likes

XB7 Gen 2 WiFi 6 Issue

I can't seem to enable wifi 6 in the app. This issue is persistent on both 2.4ghz and 5ghz. For example, every time I choose the option for "ac, ax", I get "wifi settings changed, this will take a few minutes to apple. But I wait and wait to nothing ...

Elsaad0 by I've Been Around
  • 1219 Views
  • 2 replies
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Some iPhone Apps Not Connecting to Ignite Home Internet

iPhone11 - using apps like Spotify, Snapchat, Tiktok won’t connect to wifi even though phone is connected to ignite wifi and other apps like Instagram work fine!If I connect my phone to another wifi (friends phone hotspot), everything works fine. If ...

Huawei p30 lite not connecting to wifi

We recently bought a new modem and set up our new WiFi and it worked for the forst two days but recently I can't connect my Huawei p30 lite to the internet, I know that it's a problem with the specific device because I have two of them and out of 20 ...

Mammabird by I've Been Around
  • 381 Views
  • 1 replies
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Resolved! Ignite Pod will not connect to wifi hub

Hi, I have a Technicolor CGM4140COM wifi gateway and three WNXE12AWR (XE1v2-WN) ignite pods. My wifi and TV all work properly. I can't get any of the 3 pods to connect to the gateway. I followed the steps to connect the pods that are in the Ignite Wi...

elliotk1 by I've Been Here Awhile
  • 4078 Views
  • 11 replies
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Using Ignite TV Web Version with my Firestick on Windows 10

2 weeks into my experience, now the Watch button does not work on any browser on my Windows 10 machine. Worked for the 1st few days but haven't been able to watch anything for last 3 days. Really wish ignite worked with my firestick. I had been using...

kojam by I Plan to Stick Around
  • 6909 Views
  • 13 replies
  • 0 likes

Force Ignite TV to connect to pod

Hello,I've searched the archives and can't find an answer to this, apologies if it has already been discussed. I'm wondering if there is a way to force an Ignite TV box to connect to a pod rather than the main WIFI base station? I have a weak spot in...

conquerer by I Plan to Stick Around
  • 1613 Views
  • 8 replies
  • 0 likes

Is Someone Stealing my Wifi?

Hi there, can someone please help me, there are devices that don't belong to me connected to my wifi. I have changed my password 2 times but they still connect. Thanks ! ***EDITED LABELS***

Shannie2 by I've Been Here Awhile
  • 595 Views
  • 2 replies
  • 0 likes

How to Connect STB to new SSID?

I want to change my SSID. Everything is installed and working great, but now I want to change my SSID. Is there a way to tell the TV boxes the new SSID?... do they find it automatically the next time the come out of sleep? Or the next time they are p...