Ignite TV™
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Resolved! Accessing Ignite TV on a Smart TV without a Box

I have a new 2020 LG Smart TV.  I can watch Ignite TV via my computer, iPad and iphone (obviously without a box).  I want to be able to watch Ignite on the new TV the same way.  However, it wont let me because I dont have an IOS or Android system as ...

MommaMirab by I'm here a lot
  • 67305 Views
  • 27 replies
  • 2 likes

TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've been here awhile
  • 1427 Views
  • 9 replies
  • 0 likes

Resolved! Ignite Pod will not connect to wifi hub

Hi, I have a Technicolor CGM4140COM wifi gateway and three WNXE12AWR (XE1v2-WN) ignite pods. My wifi and TV all work properly. I can't get any of the 3 pods to connect to the gateway. I followed the steps to connect the pods that are in the Ignite Wi...

elliotk1 by I've been here awhile
  • 9701 Views
  • 12 replies
  • 0 likes

Resolved! Using the Ignite TV Modem/Gateway in Bridge Mode

There have been many questions in the Rogers Community Forums lately from users who have switched to Ignite TV and now wish to enable Bridge Mode on the Ignite modem/gateway and use Ignite TV with their own routers and Wi-Fi access points.  The Ignit...

-G- by Resident Expert
  • 118032 Views
  • 280 replies
  • 9 likes

Deco M5 (or any MESH) with Ignite

Planning on upgrading my Digital boxes for Ignite TV & Internet.  Based on my research, I need to leave Wi-FI on for TV.  I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode.   Speed is not really a co...

echodigital by I've been here awhile
  • 3996 Views
  • 4 replies
  • 0 likes

Resolved! Losing Modem Signal on only 1 tv closest to modem.

We switched to Ignite TV a couple of months ago and have had nothing but headaches.  We have 1 tablet, 2 computers  and 1 laptop all running off our Wi fi system. Along with the 3 black boxes for the TV's that are on this Ignite Modem. We live in a s...

SWe3 by I've been here awhile
  • 732 Views
  • 2 replies
  • 0 likes

Amazon Prime App Issues?

Anyone else have issues using the Prime video app?I find at least 50-75% of the time when I choose a show  and select it when a preview comes on and I select skip I quite often  Iose video to a black or frozen screen . Or I get a sound but no video a...

yyz64 by I plan to stick around
  • 6143 Views
  • 24 replies
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Resolved! Ignite TV box @ -81 db?

Just had a new install, and was under the impression that the wireless signal min was something better than -70 db (with mid 60's probably being the norm). The furthest box is currently showing a -83 db wireless signal and I've had at least one full ...

sswilson by I'm a reliable contributor
  • 3611 Views
  • 22 replies
  • 0 likes

Ignite pause issues, recording issue

We just got Ignite TV.  I have two problems with Pause, both of which are bugs IMO.   First, we did a long pause due to a phone call.  After 15 minutes or so it started playing again.  This is not unexpected and not the problem.  The problem is that ...

gregneff by I plan to stick around
  • 873 Views
  • 1 replies
  • 0 likes

Why does the cable turn off and on and off an on ... occasionally

Hello,   The scenario:  We will be watching a channel, when all of a sudden it turns off and then on and then off and then on again.  Sometimes a couple of times ... sometimes 5, 6+ times.  It's completely random and then seems to fix itself and go a...

Lyphe416 by I plan to stick around
  • 1897 Views
  • 4 replies
  • 0 likes

Ignite box connection

My ignite box wont stay connected. Works for about  5-10 mins and disconnects.    *Added Labels*

Junior8154 by I've been here awhile
  • 1618 Views
  • 6 replies
  • 0 likes

New Ignite IPTV box - XiOne

For the past couple of weeks, I have been part of a group testing the new XiONE IPTV box.  It's similar to the Xi6, but is a bit smaller and uses about half the power.   Here are some differences between the XiONE and (Xi6).   AV1 CODEC4 GB memory (2...

JKnott by I'm a reliable contributor
  • 10014 Views
  • 7 replies
  • 2 likes

403 Error When Connecting to Ignite TV

I been having issues connecting to my IPTV ever since I set up Rogers new ignite gateway modem, has anyone else had any issues? Or can provide steps to solve this issue. I continue to get a 403 error code     **Labels Added**      

Martin154 by I've been around
  • 785 Views
  • 2 replies
  • 0 likes

Choppy picture - SNONE 4K

For a while now, SNOne 4k (996) has had a choppy picture and sound.I have done the following:-Rebooted the modem-Rebooted the box- checked the wifi strength (box has reported weak AND very strong signals at times)- switched to wired connectionNone of...

Resolved! Accessing Ignite TV While in the U.S

I am in the US and cannot use Ignite TV even with a VPN. What seems to be the problem?We have a friend who can get all of their Bell programs. It seems to me that Rogers is a poor choice.   **Labels Added**    

gcg by I've been here awhile
  • 13161 Views
  • 7 replies
  • 2 likes

Indicator light on Ignite TV

there is a white light on the Ignite TV WiFi Box. Sometimes it is on, Other times it is off.  Cannot find an explanation of what this means.       ***Added Labels***

Do PODs get firmware updates?

I see that there are firmware updates from the manufacturer, does Rogers ever update these?     https://support.plume.com/hc/en-us/articles/115001797928-Pod-Device-Release-Notes   Thank you,   *** Edited Labels ***

Don_Ca by I'm a senior contributor
  • 2489 Views
  • 7 replies
  • 0 likes