Rogers Xfinity TV
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Resolved! TV channels blacking out and now looping.

Rogers cannot RESOLVE their issues. Many have issues with channels going black, freezing or pixilating! This am February 11th the channels are looping and cannot watch anything. Solutions DO NOT WORK that are given! Their solution replace the entire ...

mindom2004 by I've been here awhile
  • 3612 Views
  • 38 replies
  • 4 likes

So many restrictions on watching content

So, I pay for a Rogers cable subscription. I pay for the tv package which includes TSN4. I pay for a PVR and the ability to access my recorded content. I am away from my home and want to watch something I recorded on TSN4 on my laptop, yet I'm only a...

kenadams17 by I've been here awhile
  • 481 Views
  • 8 replies
  • 0 likes

Channel Entitlement Issue- Global Maritimes

Posting here to see if anyone else has encountered a similar issue.   To start, we are located in Northern NB. We have the Xfinity TV Ultimate package. According to our TV Channel comparison sheet provided by Rogers, we are supposed to get channel 6 ...

jharvie93 by I've been here awhile
  • 201 Views
  • 1 replies
  • 0 likes

Removing Packages on Ignite TV

So I had to add the Canadian Time Shifting package to ensure I received channels airing my favourite football team over the regular season. Now that the playoffs are here, I no longer need the Canadian Time Shifting package.   While I was able to add...

dalziel66 by I plan to stick around
  • 2036 Views
  • 5 replies
  • 0 likes

New Discovery Channel CH 244 small black bar at bottom

Ever since the new version of Discovery Channel debuted on CH 244 I see a thin black bar at the bottom of the screen (about 1cm). It is always there on this channel. It does not show on any other channel or the on demand contents.   **Labels Updated*...

james039 by I plan to stick around
  • 559 Views
  • 7 replies
  • 0 likes

Resolved! Remote percentage will not change past 74%

Hello, I hope someone has some advice or solution to this issue.   I have the Rogers Xfinity XR 15 remote, we  switched to Rogers last fall.   My first time changing my remote batteries, the remote went right back to 100%. I have checked and re-check...

amc098 by I've been here awhile
  • 392 Views
  • 4 replies
  • 0 likes

Disney Channel non stop buffering

We signed on to the Disney Channel. We have Rogers Ignite high speed internet. We have only had it a few days and it is virtually almost impossible to watch due to constant buffering. We have NetFlix, Apple, Prime and none of these do this.  We have ...

SGlod by I've been around
  • 252 Views
  • 1 replies
  • 0 likes

Changes to Rogers on Demand Programming

All I can say is that I am not a happy customer with the recent unannounced changes to Rogers on Demand content.  3 weeks ago I could go to Rogers on Demand and  choose a genre in regards to either movies or tv shows and choose from a variety of free...

devilusay by I've been around
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  • 2 replies
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Xfinity tv sucks

While I received tech support from a very good employee, absolutely nothing has changed to my service! I think it may have gotten worse. I think my next change will be to Bell! Thanks for nothing Rogers!     ***Edited Labels***

Alternative to Renting Ignite TV Box

With the discussions continuing about the 70% increase to have additional entertainment boxes in your home. When looking online for info about this Rogers states that for every tv a Ignite Entertainment box is required.   Then I went on Rogers Ignite...

Flavour1 by I'm a regular
  • 6936 Views
  • 8 replies
  • 0 likes

New Receivers

Our old receiver was toasr so ee were forced into getting a new Ignite box. Not since the invention of television has there been a piece of junk like these. They have no indicator lights to inform that:!) The unit is on2) There is a recording schedul...

Ignited by I've been here awhile
  • 331 Views
  • 1 replies
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Xfinity TV - Feedback

I was told I needed to switch from cable, because it was obsolete. Now I have a zillion channels, 95% of them subscription, and almost none of my old favourite channels. Those that survived the switch have improbable channel numbers and are scattered...

Incorrect Web Page Pricing for TV Only?

The first line of the web page says $20/month equipment rental on all these options, however, I believe that should be $27/month, since you're now charging $17/month for the box.  Therefore the $25 per month is actually $52/month?  Where's the CRTC w...

57 by Resident Expert
  • 621 Views
  • 2 replies
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Stingray Package

As Stingray Music is now part of Ignite Tv with 1000’s of channels from Stingray from the TV app and available with your TV provider on mobile devices. We are on the Flex 10 package and to get Stingray when we moved over to Ignite Tv Rogers called it...

Flavour1 by I'm a regular
  • 7077 Views
  • 12 replies
  • 0 likes

Criterion Channel App

We just signed up for Ignite internet and TV and I'd love to see The Criterion Channel added to the apps. Everything else we use is available through the apps menu (with the exception of Paramount+ as a standalone, but that can be added via Amazon Pr...

Rugrat907 by I've been around
  • 625 Views
  • 1 replies
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NO 'NFL' OR 'NHL' OR THE FINISH OF 'CFL' SEASONS!!

I had to suspend my Rogers account, because O.A.S.(Old Age Security) through CRA has decided to lower my monthly payment by $300. So it was deductible or Rogers, easy I need my car! Now I am going to miss the end of 'CFL' season, 'NFL' & 'NHL' Season...

Resolved! Content , Series, Episodes Apps

Just going through apps ei. A&E directly and not with Rogers Networks in Apps. Much more content than with Rogers. Why aren’t we getting this content, series and episodes that the A&E app offers.   **Labels Updated**      

Flavour1 by I'm a regular
  • 1112 Views
  • 3 replies
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Resolved! Choices

Who in the group has stayed with the Ignite Flex Platform 5,10, @ 20 with Sports or how many have moved to the 3 new packages introduced  “ Starter, Popular or Total” introduced November 1, 2023. With many unwanted and unwatched channels.   The answe...

Flavour1 by I'm a regular
  • 1922 Views
  • 4 replies
  • 0 likes
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