Today at around 4:15pm EDT all of my services went down after this message appeared on the TV screen "you caught us in the middle of a housekeeping update, we will be done in a few minutes". This took out down of my Rogers services, not just the TV....
I've had a challenge come up in the last couple of days. While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for a...
After watching Ignite TV for a while I get a pop up asking "Are You Still There" and giving the options to stay on or turn off and a link to "Manage Power Preferences". Is there any way to turn this off? Power saver option is turned off.
Good day, Just got Ignite. My issue how do I return to an On Demand program that I am in the process of watching and want to finish a later date/time, or if I have hit pause and the pause time expires before I return to it and I am now on another ch...
Its very annoying that I need to pay $10 a month for another Smartstream box when I already own an Apple TV and would prefer to use that device. Bell Fibe TV has had an Apple TV app for a few years already, when can we expect Rogers to pay some engin...
I just switched to Rogers Ignite internet and TV.I can see that voice lags vs video on ALL channels. Very annoying! I see multiple posts about it, but yet to see a resolution. Is constant video box rebooting will be my life now on or is there a lasti...
Hello! I already have a Crave subscription but do not see where I can login to my account to access it via my Ignite TV box. I have the option to subscribe via Rogers but I already have the sub. Any insight is most appreciated. Thanks! **Labels Add...
Hey everyone,My grandma recently just moved apartments and they have been provided with the new xi6 box.She's 99 and previously we had her tv auto tune into her favorite channel on power on, but we cannot find this option for her on this new box.Is t...
I recently got ignite TV, I have two boxes, the box in the living room has a indicator light that stays on. The box in my bedroom has the light off, should both boxes have the light on? And if so, how do I, turn on the light. Thank you ***Edited L...
All channels are in a state of ‘channel loading’. Have been experiencing this for the past few hours.Error code is XRE 03137 ***Edited Labels***
Hi all I can’t for the life of me find the XiOne box on my harmony remote list of providers/products. has anyone had any luck? many thanks **Labels Added**
All TV’s are showing an error message XRE 03090. I can still access Netflix and other apps, but this error is on every tv channel we try. We have rebooted the modem, reset the modem, unplugged each top-box, restarted each tv and did a system refresh…...
3 days ago when i turned on my TV I had just a black screen with a blue screen occasional for 1 sec. reboot the box, it came on to say "Welcome...." but went black. Checked the hdmi cables and no change. Didn't have much time so I left it. Next morni...
After 2 years of no problems & no changes to my configuration/network, one of my TVs keeps giving me a black screen after only a few minutes of watching. There were no issues prior to yesterday, and there are no issues with my other TV, my internet...
I recently got Ignite TV. I have StackTV through Amazon. I have signed into Prime Video but don't see an option to login when I launch StackTV. Can I use my StackTV from Amazon?
Prior to November 2021, I was able to pair and use multiple sets of Bluetooth headphones. I’m assuming there was an update as the Bluetooth option isn’t even available. I cannot find the option. Was located under device settings. Huge disappointment ...
I have 2 tvs, each with their own Ignite box. Can I select a show on one of them and have it play on both tvs simultaneously so I can watch the same show as I move from room to room? *Added Labels*
I have the new XiONE box and initially set it up using wifi, but switched it to hardwired after initial install. The settings on my XiONE box confirm 'ethernet' as the connection, although it also still shows the small wifi signal at the top right. ...
Planning on upgrading my Digital boxes for Ignite TV & Internet. Based on my research, I need to leave Wi-FI on for TV. I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode. Speed is not really a co...
Just wondering if Rogers is working on their app? Any testing going on? https://9to5mac.com/2022/06/30/comcast-xfinity-stream-apple-tv/ ***Edited Labels***