Ignite TV™
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Audio Lag on Ignite TV

I just switched to Rogers Ignite internet and TV.I can see that voice lags vs video on ALL channels. Very annoying! I see multiple posts about it, but yet to see a resolution. Is constant video box rebooting will be my life now on or is there a lasti...

Olga2 by I've been here awhile
  • 9395 Views
  • 18 replies
  • 1 likes

Resolved! Crave Login via Ignite

Hello! I already have a Crave subscription but do not see where I can login to my account to access it via my Ignite TV box. I have the option to subscribe via Rogers but I already have the sub. Any insight is most appreciated. Thanks!   **Labels Add...

Resolved! Xi6-t default power on channel

Hey everyone,My grandma recently just moved apartments and they have been provided with the new xi6 box.She's 99 and previously we had her tv auto tune into her favorite channel on power on, but we cannot find this option for her on this new box.Is t...

stokedcrf by I've been around
  • 3385 Views
  • 5 replies
  • 0 likes

Resolved! Light on or off tv box

I recently got ignite TV, I have two boxes, the box in the living room has a indicator light that stays on. The box in my bedroom  has the light off, should both boxes have the light on? And if so, how do I, turn on the light. Thank you   ***Edited L...

Resolved! Ignite TV Channels - Error code is XRE 03137

All channels are in a state of ‘channel loading’. Have been experiencing this for the past few hours.Error code is XRE 03137       ***Edited Labels***

Dek1 by I've been here awhile
  • 15988 Views
  • 21 replies
  • 2 likes

Resolved! Resuming an On Demand Program with Ignite TV

Good day, Just got Ignite.  My issue how do I return to an On Demand program that I am in the process of watching and want to finish a later date/time, or if I have hit pause and the pause time expires before I return to it and I am now on another ch...

GRDU by I've been here awhile
  • 2001 Views
  • 5 replies
  • 0 likes

XiOne and harmony remote

Hi all   I can’t for the life of me find the XiOne box on my harmony remote list of providers/products.   has anyone had any luck?   many thanks   **Labels Added**    

Gdouf by I've been here awhile
  • 4976 Views
  • 7 replies
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Xre 03090 - have tried everything

All TV’s are showing an error message XRE 03090. I can still access Netflix and other apps, but this error is on every tv channel we try. We have rebooted the modem, reset the modem, unplugged each top-box, restarted each tv and did a system refresh…...

Jomo2 by I've been around
  • 15907 Views
  • 24 replies
  • 7 likes

Ignite Box Boots then shows black screen.

3 days ago when i turned on my TV I had just a black screen with a blue screen occasional for 1 sec. reboot the box, it came on to say "Welcome...." but went black. Checked the hdmi cables and no change. Didn't have much time so I left it. Next morni...

PatonB by I'm here a lot
  • 2538 Views
  • 6 replies
  • 0 likes

Resolved! 1 of my Ignite tv box keeps cutting out

After 2 years of no problems & no changes to my configuration/network, one of my TVs keeps giving me a black screen after only a few minutes of watching.   There were no issues prior to yesterday, and there are no issues with my other TV, my internet...

mlf by I've been here awhile
  • 10027 Views
  • 4 replies
  • 0 likes

Resolved! StackTV login

I recently got Ignite TV. I have StackTV through Amazon. I have signed into Prime Video but don't see an option to login when I launch StackTV. Can I use my StackTV from Amazon?

WaveSurf by I've been here awhile
  • 2268 Views
  • 4 replies
  • 0 likes

Bluetooth no longer compatible with Ignite TV?

Prior to November 2021, I was able to pair and use multiple sets of Bluetooth headphones. I’m assuming there was an update as the Bluetooth option isn’t even available. I cannot find the option. Was located under device settings. Huge disappointment ...

Resolved! Same show on two tvs

I have 2 tvs, each with their own Ignite box. Can I select a show on one of them and have it play on both tvs simultaneously so I can watch the same show as I move from room to room?   *Added Labels*

GBKeeper by I've been here awhile
  • 2649 Views
  • 5 replies
  • 0 likes

Deco M5 (or any MESH) with Ignite

Planning on upgrading my Digital boxes for Ignite TV & Internet.  Based on my research, I need to leave Wi-FI on for TV.  I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode.   Speed is not really a co...

echodigital by I've been here awhile
  • 4297 Views
  • 4 replies
  • 0 likes

Sony XR-65X90J remote to control Ignite TV box?

Hi there.   I have a Sony XR-65X90J TV that I've been using with the legacy Rogers Digital TV 4K STB. Using the supplied Sony remote (RMFTX621U) I was able to control most of the features of the Rogers Digital TV 4K STB, such as power on/off, volume,...

Radar2000 by I plan to stick around
  • 2163 Views
  • 3 replies
  • 0 likes

Resolved! How to use my DVD Player with Ignite

Hello, this is my second day with Ignite TV and internet. Questions: How do I play a DVD using my DVD player, which is not smart and not connected to the internet and doesn't have a HDMI outlet, ditto for my VCR. The sound on my TV is awful. Before I...

chdiamo1 by I'm a reliable contributor
  • 3321 Views
  • 3 replies
  • 0 likes

[Not] Connecting Amazon Fire TV Cube (3rd gen) to Ignite Xi6 Box

The 3rd gen Cube has an HDMI input, which is supposed to enable it to control more cable boxes. Amazon expressly lists Roger’s Ignite boxes as compatible, but I cannot manage to connect them for the life of me. I’ve tried to connect using the HDMI co...

griwei by I've been here awhile
  • 2803 Views
  • 12 replies
  • 0 likes