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Flex Channel swapping when you have pre set records

Can someone explain what happens to pre set program records on a flex channel when you decide to switch to a new flex channel Does the switch delete the preset records? If not then do I get billed for more that EXTRA flex channel? What about pre reco...

rwasley by I've Been Around
  • 37 Views
  • 2 replies
  • 0 likes

Scheduled PVR recordings disappeared (Ignite TV)

 I am checking my scheduled recordings; there should be over 100 for the next two weeks, and there are only 9. They were fine yesterday. All my scheduled recordings have disappeared except, for some reason, those that are on A&E. (I get the same resu...

Genevieve by I Plan to Stick Around
  • 2823 Views
  • 25 replies
  • 1 likes

Resolved! How do I disable reminders for sports games?

I'm making this post on behalf of my mother, who one day didn't necessarily want to record the blue jays game, but wanted a reminder of when it was starting so she could switch over and have a look. This was a few weeks ago. Ever since then, every si...

bscrivens by I Plan to Stick Around
  • 142 Views
  • 4 replies
  • 0 likes

No sound on recordings on app

I watch my recordings (how I watch all my shows) on the app on my IPhone 13 and all of a sudden a few days ago I started having the issue that the audio would stop working a few minutes into the show. I’m getting pretty sick of watching all my shows ...

Can’t Watch Recorded Programs - ERROR TVAPP-00481

I go to saved programs on my computer then recordings, then watch.. Then the problem begins I get a message, You can still watch this On Demand Unfortunately there's  a problem with  PVR playback. The good news ? program is available on demand. Keep ...

chayisun by I've Been Here Awhile
  • 662 Views
  • 4 replies
  • 0 likes

We can't record series from Global channel 3

I went to the Guide, Channel 3 Global / next Tuesday / 8pm / to record series = 9-1-1- and NCIS HawaiiWent to the record  Options= / All Episodes / New Episodes Only / Channel= GLOB Only (the rest of menu I left as is) / Confirm / YOUR recoding is se...

M_Dal by I've Been Here Awhile
  • 241 Views
  • 4 replies
  • 0 likes

Complete List of PVR

Is it possible to view the complete list I have set in my PVR - not just scheduled for the next few weeks but all throughout the year? With the old system this was possible.     **Labels Added**    

Picotine by I'm Here A Lot
  • 130 Views
  • 2 replies
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Resolved! IgniteTV "Zombie" Recordings, Where are they kept?

I just got IgniteTV installed so I'll probably have a few questions in the next while, even though I've been keeping up with most of the IgniteTV posts.   On Digital Cable I could see "Zombie" recordings in my tile list at the bottom. These are recor...

57 by Resident Expert
  • 360 Views
  • 3 replies
  • 1 likes

Ignite tv scheduled recordings

My list of scheduled recordings mysteriously disappears. I call in for tech-support, they refresh all my boxes, and maybe a half an hour to an hour later they mysteriously show up. They keep saying it’s a Tech glitch but it’s happened a few times alr...

Bonnie1234 by I Plan to Stick Around
  • 175 Views
  • 2 replies
  • 0 likes

Resolved! Sound & Video freezes while Playing Recorded Shows.

I've had a challenge come up in the last couple of days.  While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for a...

tjembury by I've Been Here Awhile
  • 2112 Views
  • 18 replies
  • 0 likes

Rogers automatically extending recordings of some programs?

I got a pleasant surprise the other day when I recorded a Leafs game on Sportsnet: the game ran beyond the programmed timeslot but I noticed that it did not stop recording.  I also recorded last night's game with Vancouver and saw, this morning, that...

-G- by Resident Expert
  • 953 Views
  • 6 replies
  • 2 likes

Issues with shows recording more then once

I've only had Ignite TV for a few months now, coming from Bell Fibe having all kinds of issues with setting up recordings. I am having a problem with shows recording more then once when set to only record new episodes. Example, I set a show to record...

Fookaroo by I Plan to Stick Around
  • 2228 Views
  • 40 replies
  • 1 likes

Ignite TV Guide Clock a Little Off

Time on the Ignite TV Guide is Slow   I noticed the time on the guide is at least 1 minute slow causing my recordings to start early and then cut off the endings! Extremely annoying! I now have to set my recording to extend by 3 minutes. However, I s...

Vunanne by I'm Here A Lot
  • 1952 Views
  • 10 replies
  • 0 likes

Recording a Particular Time Every Day

The CBC National News is on multiple times on multiple channels every night and they all seem to be marked "New" in the guide.  I would like to record it a 9pm on channel 26 so we can watch it at our convenience - usually a bit before or after 10:00 ...

bill2009 by I Plan to Stick Around
  • 505 Views
  • 4 replies
  • 0 likes

Unable to set a Recording on Ignite TV

Trying to set recording Family Law on channel 3 globular 9pm tonight  and it will not set the recording. I have tried on the box AND on the app, neither will set to record.   Can anybody set it?   Thnx     **Labels Added**

Biollw by I'm an Advisor
  • 700 Views
  • 4 replies
  • 0 likes