FYI, just noticed that Rogers has added new channels in the 2900 - 2975 range. Looks like they have made the Free Ad-supported TV channels from "Rogers Xfinity App TV" available to Rogers Xfinity TV customers. ***Edited Labels***
This last week is strange. Nothing with my home set up has changed. Xb8 is plugged directly into the wall outlet. Nothing near it or around it. Been working for years with limited issues. The gateway seems to have no issues being up and running, alwa...
When I try to use the netflix app on my xfinity box it causes my box to power off. I have reset the app and box. I have restarted my gateway. I have 3 boxes in my house and this is the only one failing. ***Added Labels***
Hello all. Controlling a XiOne-SC via IR is extremely horrible it barely works. I found out you can pair a remote for RF control. This works wonderfully. The problem comes from the fact that we have two boxes and two remotes. When pairing via R...
The Xfinity set top box will randomly freeze up and go to a blank screen, the box doesn’t even respond to the remote. For a split second the screen will say it’s unable to connect to the internet, but the gateway is a meter away from the xfinity box....
I'm trying to sign up for crave basic directly through crave but it says I already have subscription through my tv provider. I cancelled crave on my Rogers account two years ago. How do I fully remove it so I can sign up for crave separately? Also Ro...
I'm having an issue with Crave, watching On Demand content through the XiOne set top box. For the show I'm watching, there is an ASL season, and a non-ASL season. One of the episodes in the non-ASL season is showing ASL. This is not something that ...
Experiencing 5-6 second black outs every 2 to 3 minutes. Rogers technician came out 2 separate times and replaced all our equipment everything and still having issues. Can’t get thru to create a service request thru the rogers app so frustrating. I w...
My Ignite TV box has never worked. I have spent endless hours with tech support troubleshooting the issue only to have it work for a few hours or a few days but then it would not work again (same issue). Over 1 year ago, I received a courtesy call ...
We do a lot of recording in our house. We have 7 boxes in total. I used to be able to record in my bedroom, and then watch in my living room. Now when I look at the recordings, the location of where it was recorded is not longer there. I can only...
Infinity TV with XR15 remote.Is there a way to hide or not display certain selected channels in the guide?There seems to be NO manual/guide that describes all the detailed functionality of the remote. ThanksBrian
We have 3 entertainment boxes. Yesterday I noticed that the recordings menu has changed for the worse. At the top in the middle of the menu was access to change which recording Entertainment box you were looking at - it is NO MORE. Now I have enterta...
Hello, earlier this week I could watch TV using the Xfinity Streaming url. But now, the message appears telling me "Now connecting to your entertainment experience" But it never connects. Tech Chat support can't figure it out. Is anyone in the forum...
After upgrading from Total to Ultimate I am actually getting less channels.Channels showing in myrogers are not there and channels shown as included in Ultimate are missing.Anyone else having this problem. ***Edited Labels***
Ever since the new version of Discovery Channel debuted on CH 244 I see a thin black bar at the bottom of the screen (about 1cm). It is always there on this channel. It does not show on any other channel or the on demand contents. **Labels Updated*...
I noticed that there is a Display Mini Guide Over Video Option in the XI6 STB Settings - Preferences - General section & the Default setting is Off. Does anyone know what this setting does when changed to On because I haven't seen any difference in h...
Our building had lobby watch when we had cable. When we upgraded to xfinity our lobby watch was not available. I talked to a technician and was told that as soon as they found the signal they could set it back up on s channel. This has been over two ...
2 of 3 channel moves from the recent (January 1st) channel changes are very confusing. Does anyone have info about the lost channels that were supposedly moved (see below) ?. Moving was Discovery Science on channel 231 but Discovery Science's new c...
Switched back to Rogers after years with Bell, and still getting used to the Xfinity remote. The Bell remote lets you set up various channel lists and choose one as your default guide, but my Rogers remote seems to always revert to "TV Listings." I c...
Can I get a list of channels with numbers for Xfinity VIP.