Ignite TV™
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Forum Posts

How to Install Ignite TV with no Smartphone.

I do not have a smartphone, nor a smart tv, my old computer will not allow me to download the Wifi Hub app. How am I supposed to be able to even start to set up anything? I apologize as I have no computer skills, I am at a loss on how to even begin t...

tm52 by I've Been Around
  • 282 Views
  • 2 replies
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XB7 Gen 2 WiFi 6 Issue

I can't seem to enable wifi 6 in the app. This issue is persistent on both 2.4ghz and 5ghz. For example, every time I choose the option for "ac, ax", I get "wifi settings changed, this will take a few minutes to apple. But I wait and wait to nothing ...

Elsaad0 by I've Been Around
  • 1223 Views
  • 2 replies
  • 0 likes

Resolved! Ignite Pod will not connect to wifi hub

Hi, I have a Technicolor CGM4140COM wifi gateway and three WNXE12AWR (XE1v2-WN) ignite pods. My wifi and TV all work properly. I can't get any of the 3 pods to connect to the gateway. I followed the steps to connect the pods that are in the Ignite Wi...

elliotk1 by I've Been Here Awhile
  • 4097 Views
  • 11 replies
  • 0 likes

How to Connect STB to new SSID?

I want to change my SSID. Everything is installed and working great, but now I want to change my SSID. Is there a way to tell the TV boxes the new SSID?... do they find it automatically the next time the come out of sleep? Or the next time they are p...

Resolved! Power On Pin as Opposed to Parental Control PIN

Hello Everyone: i hope someone reads this and responds. I've been looking for the feature that would allow a pin to be input to access the rogers ignite service. I have TV boxes that I want to lock out unless a PIN is provided. I've looked at the par...

Codexman1 by I've Been Here Awhile
  • 611 Views
  • 2 replies
  • 0 likes

Ignite TV box connected to wrong modem

Had my Rogers guy at my house a few days ago to connect an ignite TV box in an upstairs bedroom. He accidentally connected it to the main gateway in my basement instead of our upstairs hallway pod. So I’m getting basically no service to that TV. Any ...

W_MacNutt by I've Been Around
  • 843 Views
  • 4 replies
  • 0 likes

Power Down Option No longer available in Power Preferences!

Power Down Option GoneHello,I noticed that with the recent software update rogers did to the ignite TV box; my model: AX061-AEI or simply known as: Xi6-A), You have removed the option for us to "Power Down" The TV box under the power preferences.I'm ...

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K0K0 by I've Been Around
  • 1324 Views
  • 2 replies
  • 1 likes

Ignite Wifi Hub Profile Highlights

When I initially downloaded and set up the app, my profile highlights were showing active percentages by profile (which I thought was fantastic!), but since that first day, all profiles are just showing 0 percent (even though I know which profiles sh...

byatchette by I've Been Here Awhile
  • 899 Views
  • 7 replies
  • 0 likes

Ignite WiFi Speed Problems Using Eero Router

Hi there, I need help with my network system and ignite Wi-Fi speed. I’m sending my Wi-Fi from my house to my shop through the Ubiquiti Nanostation LOCO M5 network system. I have an Eero pro router in my shop, wired to the Ubiquity antenna that then ...

furniss by I've Been Here Awhile
  • 1466 Views
  • 3 replies
  • 0 likes