Ignite TV™
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No Service

Everything is down except my cell phone. Tv, phone, internet since 5ish. Used that useless Anna and said I was getting connected to a live agent. Fell asleep, went to bed for a nap. Still no live agent. Then my mom told me she got a text around 5 say...

AnnHammond by I've been here awhile
  • 561 Views
  • 2 replies
  • 1 likes

Resolved! Service Interruption: Ottawa, ON (Navan/Sarsfield area)

I'm in the Navan/Sarsfield area and we had a short power outage. When the power came back on we had no Rogers services . The phone, TV and internet are not currently working. I've talked with my neighbour who is also with Rogers and theirs is out as ...

LucBerg by I've been here awhile
  • 669 Views
  • 2 replies
  • 0 likes

Ignite TV - VOIP

After switching from Digital cable to Ignite I've found that my voip client no longer works (this is my work phone).   I'm assuming I need to adjust the port forwarding to fix this; does anyone have any odea which ports should be forwarded? (I tried ...

Tedman by I've been here awhile
  • 8426 Views
  • 35 replies
  • 0 likes

Resolved! Questions about the Ignite TV Bundle

Can I add a channel to a Flex bundle? The bundle I am interested in does not include CNN; however, it is available on the Rogers network (as part of a larger, more expensive bundle). Can I choose to add this single channel to an existing Flex bundle ...

gdpetr by I've been around
  • 681 Views
  • 1 replies
  • 0 likes

Adding telephone line

I am very disappointed in Rogers. I spent 2 hours with a person trying to setup a phone line and porting my number.  I was told this was possible and proceeded to order it. I was told I would get my phone line by the end of the day. Of course this ne...

Considering Ignite Service with a Complicated Setup

I am considering getting Ignite service with bundle costs on my digital service going up. I have one TV on the top floor, one on the main floor, and one in the basement. Putting the system on the main floor would work in this scenario. What makes thi...

geddo by I plan to stick around
  • 1780 Views
  • 5 replies
  • 0 likes

Home Phone Down

Home phone still not working! C’mon Rogers get your act together it’s now 52 hrs with no home phone pathetic     **Added Labels**

evital166 by I've been here awhile
  • 1423 Views
  • 7 replies
  • 0 likes

Resolved! New Ignite TV Self Install

Looks like I will be doing a self install for a friend on Monday. This is a brand new building with Rogers fiber to the home.   So what does rogers use for the customer premise fiber termination to coax?    I am comfortable doing the self install. Ap...

Biollw by I'm a senior advisor
  • 18190 Views
  • 75 replies
  • 0 likes

Ignite TV - first impressions and a few observations

Hi everyone.  I finally migrated to an Ignite TV + Internet + Home phone bundle on Saturday morning.  While I had already seen Ignite TV in action at friends’ and family members’ homes, it was a limited experience and I haven’t had a chance to really...

toolcubed by I'm a senior contributor
  • 6396 Views
  • 37 replies
  • 2 likes

Ignite TV home phone is not working no dial tone

hi, i have switched to ignite TV... tv and internet are working ok but the home phone is not working, there is no dial tone... have plugged the cordless phone in the phone #1 and reboot the hub accordingly, but the phone is not working and no dial to...

cwong by I plan to stick around
  • 8309 Views
  • 13 replies
  • 0 likes

Ignite TV Self Installation Options

i am a existing rogers customer and as  have  coda modem and older rogers tv boxes was looking to switch packages. was looking at ignite popular bundle. i contacted  rogers and inquired about  doing a self install to save on the 150 install fee. the ...

slagheap by I've been here awhile
  • 9672 Views
  • 32 replies
  • 0 likes