Problem Description Denon Audio Video Receiver 1713 disconnects from Ignite network daily and intermittently requiring a reboot of the Ignite modem to reconnect. Set up Denon AVR 1713 does not have WIFI capability and connects to the network via an ...
I am reconnecting the Rogers ignite box to my Samsung Frame tv.It did not recognize the device and I am trying the "manual' process to add it to the HMDI1 connection on the TV.The Samsung menu asks for the "TV Provider" and shows a picklist. There i...
While resolving some Ignite issues last week, the rep informed me that I was eligible for a free upgrade of my gateway (from XB6 to XB7). This was scheduled to happen this morning. Since the tech came to swap the boxes, I no longer have any service...
Hi, I have a Technicolor CGM4140COM wifi gateway and three WNXE12AWR (XE1v2-WN) ignite pods. My wifi and TV all work properly. I can't get any of the 3 pods to connect to the gateway. I followed the steps to connect the pods that are in the Ignite Wi...
How long does it take for modem to reboot after disconnecting power then plugging back in 4 TVs and internet ***Edited Labels***
Hi, I've upgraded to Ignite TV today /w 1.5 Gb internet and will be receiving my new equipment tomorrow. My house is pre-wired with CAT5E ethernet and all those cables exit in a cabinet in the basement. My current config is 1Gb with a CODA-4582U...
There have been many questions in the Rogers Community Forums lately from users who have switched to Ignite TV and now wish to enable Bridge Mode on the Ignite modem/gateway and use Ignite TV with their own routers and Wi-Fi access points. The Ignit...
After switching from Digital cable to Ignite I've found that my voip client no longer works (this is my work phone). I'm assuming I need to adjust the port forwarding to fix this; does anyone have any odea which ports should be forwarded? (I tried ...
Rogers just upgraded our system to Ignite TV. In the Prime app the closed captioning keeps turning back on even though we want it stuck on default. I turn it off then the next day it's back on. No one here is turning it on. We used to view Prime t...
I have upgraded my internet service and a new Modem (Ignite WiFi Gateway) was installed. Over the past month, I have installed some devices on my Wi-Fi network using the Echo Plus. With some of the plugs, I encountered an issue with the compatibility...
Can someone please tell me why my camara system not Rogers will not connect to the ignite modem, everything else works amazing! **Labels Added**
I recently switched from Rogers. Got an asking for their Ignite TV box to be sent back, but no mention of their modem or remote control unit. Do they not want it all back? Don't know whether to throw this othewr stuff out or mail it back. Anyone know...
Looking to find out when Rogers might be rolling out the new XiOne boxes for existing customers. I have a bunch of the Xi6's, but my main box would benefit greatly with the added support of Dolby Vision/Atmos. I normally have to use a different str...
Looks like I will be doing a self install for a friend on Monday. This is a brand new building with Rogers fiber to the home. So what does rogers use for the customer premise fiber termination to coax? I am comfortable doing the self install. Ap...
Hi everyone. I finally migrated to an Ignite TV + Internet + Home phone bundle on Saturday morning. While I had already seen Ignite TV in action at friends’ and family members’ homes, it was a limited experience and I haven’t had a chance to really...
Time on the Ignite TV Guide is Slow I noticed the time on the guide is at least 1 minute slow causing my recordings to start early and then cut off the endings! Extremely annoying! I now have to set my recording to extend by 3 minutes. However, I s...
I am attempting to log in to my Arris XB6 via https://10.0.0.1. As instructed I tried Username:"admin" and Password:"password". Incorrect password for admin. I then tried Username:"admin" and the current WiFi password as Password. Incorrect password...
Is it possible to have two Rogers routers on one Rogers account/household? Our son is a hardcore gamer and wi fi doesn’t work well in his location of the house . I don’t want to relocate the router to his location because it impacts the other devic...
Can’t get any channels, Netflix, saved programs, NOTHING!!! 3 dots forever them says “Sorry we are having issues, please try the program again. Still having trouble? You may have to try another program” Tried a restart and nothing *Added Labels*
I currently have Rogers Communications Inc. providing Home Telephone, Cable TV and Internet Services through their Rogers Ignite TV bundled service. These work off a single Arris Modem Model G3482ER3, Part No. TG02DCW3482RG and a copper coax drop fr...