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Resolved! Samsung tv issues with Rogers ignite TV

Hello, I have a 1-year old 55' Samsung UHD TV model RU7100 with latest software update installed. I had Rogers NextBox working fine on this TV for many months. I upgraded to Ignite TV and the technician installed the newest TV box and it worked fine ...

bargotti by I've been here awhile
  • 15324 Views
  • 9 replies
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Ignite modem & TV with DMZ for existing router

I am converting from Digital TV to Ignite TV. Instead of changing modem to Bridged Mode, I would like to know your thoughts on this possible simple setup. I have a lot going on with my setup and do not want to change it. I have approx. 35 devices tha...

Gateway upgrade from XB6 to XB7

While resolving some Ignite issues last week, the rep informed me that I was eligible for a free upgrade of my gateway (from XB6 to XB7).  This was scheduled to happen this morning.  Since the tech came to swap the boxes, I no longer have any service...

reed935 by I plan to stick around
  • 1217 Views
  • 2 replies
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Resolved! Ignite Pod will not connect to wifi hub

Hi, I have a Technicolor CGM4140COM wifi gateway and three WNXE12AWR (XE1v2-WN) ignite pods. My wifi and TV all work properly. I can't get any of the 3 pods to connect to the gateway. I followed the steps to connect the pods that are in the Ignite Wi...

elliotk1 by I've been here awhile
  • 11566 Views
  • 12 replies
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Resolved! Rogers Ignite Modem

How long does it take for modem to reboot after disconnecting power then plugging back in  4 TVs and internet       ***Edited Labels***

Mide by I've been around
  • 1872 Views
  • 1 replies
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Resolved! Questions about Ignite TV entertainment box connectivity

Hi,   I've upgraded to Ignite TV today /w 1.5 Gb internet and will be receiving my new equipment tomorrow. My house is pre-wired with CAT5E ethernet and all those cables exit in a cabinet in the basement.    My current config is 1Gb with a CODA-4582U...

Sigildark1 by I've been here awhile
  • 3852 Views
  • 2 replies
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Resolved! Using the Ignite TV Modem/Gateway in Bridge Mode

There have been many questions in the Rogers Community Forums lately from users who have switched to Ignite TV and now wish to enable Bridge Mode on the Ignite modem/gateway and use Ignite TV with their own routers and Wi-Fi access points.  The Ignit...

-G- by Resident Expert
  • 146517 Views
  • 280 replies
  • 10 likes

Ignite TV - VOIP

After switching from Digital cable to Ignite I've found that my voip client no longer works (this is my work phone).   I'm assuming I need to adjust the port forwarding to fix this; does anyone have any odea which ports should be forwarded? (I tried ...

Tedman by I've been here awhile
  • 11342 Views
  • 35 replies
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Ignite TV Amazon Prime Video App - Closed Captioning Issues

Rogers just upgraded our system to Ignite TV. In the Prime app the closed captioning keeps turning back on even though we want it stuck on default. I turn it off then the next day it's back on. No one here is turning it on.    We used to view Prime t...

mdmorel by I've been around
  • 10620 Views
  • 31 replies
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Cancelled service - what do I return?

I recently switched from Rogers. Got an asking for their Ignite TV box to be sent back, but no mention of their modem or remote control unit. Do they not want it all back? Don't know whether to throw this othewr stuff out or mail it back. Anyone know...

dfm by I'm here a lot
  • 7869 Views
  • 5 replies
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When will Rogers roll out the new XiOne STB

Looking to find out when Rogers might be rolling out the new XiOne boxes for existing customers.  I have a bunch of the Xi6's, but my main box would benefit greatly with the added support of Dolby Vision/Atmos.  I normally have to use a different str...

reed935 by I plan to stick around
  • 2481 Views
  • 2 replies
  • 0 likes

Resolved! New Ignite TV Self Install

Looks like I will be doing a self install for a friend on Monday. This is a brand new building with Rogers fiber to the home.   So what does rogers use for the customer premise fiber termination to coax?    I am comfortable doing the self install. Ap...

Biollw by I'm a senior advisor
  • 22616 Views
  • 75 replies
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Ignite TV - first impressions and a few observations

Hi everyone.  I finally migrated to an Ignite TV + Internet + Home phone bundle on Saturday morning.  While I had already seen Ignite TV in action at friends’ and family members’ homes, it was a limited experience and I haven’t had a chance to really...

toolcubed by I'm a senior contributor
  • 8389 Views
  • 37 replies
  • 2 likes

Ignite TV Guide Clock a Little Off

Time on the Ignite TV Guide is Slow   I noticed the time on the guide is at least 1 minute slow causing my recordings to start early and then cut off the endings! Extremely annoying! I now have to set my recording to extend by 3 minutes. However, I s...

Vunanne by I'm here a lot
  • 5432 Views
  • 10 replies
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Resolved! Unable to Login to Admin Settings on XB6

I am attempting to log in to my Arris XB6 via https://10.0.0.1. As instructed I tried Username:"admin" and Password:"password". Incorrect password for admin. I then tried Username:"admin" and the current  WiFi password as Password. Incorrect password...

Nathair by I've been around
  • 31875 Views
  • 34 replies
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Resolved! Is it Possible to Use 2 Rogers Gateway Modems on 1 Account?

Is it possible to have two Rogers routers  on one Rogers account/household?  Our son is a hardcore gamer and wi fi doesn’t work well in his location of the house . I don’t want to relocate the router to his location because it impacts the other devic...

Fishbowl56 by I've been around
  • 5534 Views
  • 3 replies
  • 0 likes