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Forum Posts

Resolved! constant unresolved outage problems with wifi and TV

I have been experiencing daily problems with wifi and TV outages in North London. My problem may have been compounded by an issue in my home which may have been resolved by the replacement of my cable from the street to my modem. This gave me a coupl...

RonMcD by I've been here awhile
  • 486 Views
  • 3 replies
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No Service

Everything is down except my cell phone. Tv, phone, internet since 5ish. Used that useless Anna and said I was getting connected to a live agent. Fell asleep, went to bed for a nap. Still no live agent. Then my mom told me she got a text around 5 say...

AnnHammond by I've been here awhile
  • 224 Views
  • 2 replies
  • 1 likes

Ignite tv and internet dropping

My ignite tv just stops at random times for several minutes up to half an hour, sometimes it is because the internet has gone off again and sometimes it’s just the tv. I never had any issues with my old internet and next box only since the so called ...

faifley by I've been here awhile
  • 177 Views
  • 1 replies
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Rogers Ignite TV Services - Feedback

rogers ignite advertises the most reliable service, yet they are down daily and several times everyday. they have sold us a package they just simply cannot deliver       ***Edited Labels***

nancy111 by I've been here awhile
  • 234 Views
  • 1 replies
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Resolved! Service Interruption: Ottawa, ON (Navan/Sarsfield area)

I'm in the Navan/Sarsfield area and we had a short power outage. When the power came back on we had no Rogers services . The phone, TV and internet are not currently working. I've talked with my neighbour who is also with Rogers and theirs is out as ...

LucBerg by I've been here awhile
  • 236 Views
  • 2 replies
  • 0 likes

Outage in Barrhaven Ont

There has been an outage in my neighbourhood since Feb 8, 2023. In spite of multiple calls and Tech visits we still haven't resolved the issue. I asked to get a text when the issue was resolved, I received 6 texts over a 3 week period saying the repa...

lawrence3 by I've been here awhile
  • 285 Views
  • 2 replies
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March 2023 Outage Peel Brampton Area

Do we have and ETA when will the Brampton Internet, Candle land line Outage will be resolved?Will Rogers send a notification when service is back on??       ***Edited Labels***

ruben_i by I've been around
  • 399 Views
  • 2 replies
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Service down

Our internet and cable is not working on Jackman drive in Mount pearlnewfoundland.How can you say no outages when I reported it and they said they were aware of issue in this area. Please fix the problem.     ***Added Labels***

valster by I've been here awhile
  • 414 Views
  • 3 replies
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Ignite TV No WiFi

Just upgraded to ignite and now no wifi - not impressed. Others in my building experiencing the same issue.   ***Edited Labels***

JJ385 by I've been around
  • 184 Views
  • 1 replies
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Interruptions

I get the concept of updating the programs and equipment to get our services but these interruptions are getting ridiculous and way to often for what we are all paying Rogers a month. I have parents both in their 80’s who all they have is TV right no...

Chachi_777 by I've been here awhile
  • 489 Views
  • 2 replies
  • 1 likes

Waterloo outages

We have had periodic outages with our Ignite for 2 days. This seems to be a continuing theme.   ***Edited Labels***

Outage

Is there an outage affecting community of New Credit just outside Hagersville? We have been without our Ignite internet and tv services since around 12:30. Neighbours on either side are out as well. ETA for return of our services?     ***Edited Label...

Mel110 by I've been here awhile
  • 262 Views
  • 1 replies
  • 0 likes

Ignite TV and internet cutting out

Hi all,I usually don’t post on forums but I’m really frustrated. About 3 weeks ago, my Ignite TV and internet kept on cutting out as frequently as every 30 seconds. TV sound and/or picture would cut out and my internet would time out.I have had 5 tec...

Simon123 by I've been around
  • 2866 Views
  • 4 replies
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Ignite TV very unrealiable after restored service

Hi Everyone...Just to add, our Ignite TV is still very choppy. Most channels are having a hard time loading with the XRE-03137 error message. Channels are freezing and going dark. Very unstable.     **Added Labels**

Internet and tv service outage

TV AND INTERNET out again and yet no reports in Rogers service interruption page/twitter. After frustrating chat experience finally told there is an outage in the entire 705 area code and won’t be resolved for 3-6 hours. Why is this not posted on you...

Doyle32 by I've been around
  • 295 Views
  • 2 replies
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Problems With Internet Since Installation

I bought a Ignite Internet 150-Unlimited on 27th July and until now (after 10 days) I don't have access to the internet. I work from home and over the last week I used either my data or McDonald's and Tim Hortons Internet. It's becoming a never-endin...

Omid1991 by I've been around
  • 327 Views
  • 1 replies
  • 0 likes

Sunday, Still Experiencing Issues

Sunday, is Rogers ever going to be up & running again?Nice note from their CEO some form of general apology & they will credit us for Friday. What about Saturday & now Sunday??Picture freezes up every 30 seconds, no access to saved programs what a jo...

Royster62 by I'm here a lot
  • 2192 Views
  • 20 replies
  • 2 likes