Ignite TV™
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Forum Posts

Ignite TV and internet cutting out

Hi all,I usually don’t post on forums but I’m really frustrated. About 3 weeks ago, my Ignite TV and internet kept on cutting out as frequently as every 30 seconds. TV sound and/or picture would cut out and my internet would time out.I have had 5 tec...

Simon123 by I've been around
  • 4450 Views
  • 5 replies
  • 0 likes

Ignite TV Service

My Ignite TV connection won't stay connected. I'll be able to watch for 5-10 minutes before my tv just shuts off and restarts every few minutes. My modem for the internet is upstairs and the connection bar is excellent.  I have tried repowering/resta...

HalfMoon by I've been here awhile
  • 479 Views
  • 4 replies
  • 0 likes

Broken service

Anyone else tired of loosing service all the time?? Thinking of switching to another provider   *Added Labels*

EricC5 by I've been around
  • 209 Views
  • 1 replies
  • 1 likes

Cable and internet pausing constantly

We have had our cable and internet spotty for the last couple of weeks. Today we had to reset our modem at least 10 times. Time to start looking for another carrier   *Added Labels*

65dell by I've been around
  • 437 Views
  • 3 replies
  • 0 likes

Internet Problems

Anyone else having problems with their internet. Down for almost an hour now, down the other day for an hour and down last week. J have asked about a credit for the disruptions but all I get are crickets!!       ***Edited Labels***

Peddiel by I've been around
  • 226 Views
  • 1 replies
  • 0 likes

Resolved! constant unresolved outage problems with wifi and TV

I have been experiencing daily problems with wifi and TV outages in North London. My problem may have been compounded by an issue in my home which may have been resolved by the replacement of my cable from the street to my modem. This gave me a coupl...

RonMcD by I've been here awhile
  • 1408 Views
  • 5 replies
  • 0 likes

Ignite issues.

Am new to Ignite since Aug23. Prev was Shaw Gateway customer and with merger, Shaw 'forcing' Gateway users to Ignite TV.  I am in Vancouver.  Unbeleivable  problems with Ignite.    Issues:  1. Lower channels ie 101 up to 115 cannot view. These are th...

BarryC604 by I plan to stick around
  • 725 Views
  • 2 replies
  • 0 likes

No Service

Everything is down except my cell phone. Tv, phone, internet since 5ish. Used that useless Anna and said I was getting connected to a live agent. Fell asleep, went to bed for a nap. Still no live agent. Then my mom told me she got a text around 5 say...

AnnHammond by I've been here awhile
  • 460 Views
  • 2 replies
  • 1 likes

Ignite tv and internet dropping

My ignite tv just stops at random times for several minutes up to half an hour, sometimes it is because the internet has gone off again and sometimes it’s just the tv. I never had any issues with my old internet and next box only since the so called ...

faifley by I've been here awhile
  • 334 Views
  • 1 replies
  • 0 likes

Rogers Ignite TV Services - Feedback

rogers ignite advertises the most reliable service, yet they are down daily and several times everyday. they have sold us a package they just simply cannot deliver       ***Edited Labels***

nancy111 by I've been here awhile
  • 465 Views
  • 1 replies
  • 1 likes

Resolved! Service Interruption: Ottawa, ON (Navan/Sarsfield area)

I'm in the Navan/Sarsfield area and we had a short power outage. When the power came back on we had no Rogers services . The phone, TV and internet are not currently working. I've talked with my neighbour who is also with Rogers and theirs is out as ...

LucBerg by I've been here awhile
  • 561 Views
  • 2 replies
  • 0 likes

Outage in Barrhaven Ont

There has been an outage in my neighbourhood since Feb 8, 2023. In spite of multiple calls and Tech visits we still haven't resolved the issue. I asked to get a text when the issue was resolved, I received 6 texts over a 3 week period saying the repa...

lawrence3 by I've been here awhile
  • 565 Views
  • 2 replies
  • 0 likes

March 2023 Outage Peel Brampton Area

Do we have and ETA when will the Brampton Internet, Candle land line Outage will be resolved?Will Rogers send a notification when service is back on??       ***Edited Labels***

ruben_i by I've been around
  • 635 Views
  • 2 replies
  • 0 likes

Service down

Our internet and cable is not working on Jackman drive in Mount pearlnewfoundland.How can you say no outages when I reported it and they said they were aware of issue in this area. Please fix the problem.     ***Added Labels***

valster by I've been here awhile
  • 767 Views
  • 3 replies
  • 0 likes

Ignite TV No WiFi

Just upgraded to ignite and now no wifi - not impressed. Others in my building experiencing the same issue.   ***Edited Labels***

JJ385 by I've been around
  • 339 Views
  • 1 replies
  • 0 likes

Interruptions

I get the concept of updating the programs and equipment to get our services but these interruptions are getting ridiculous and way to often for what we are all paying Rogers a month. I have parents both in their 80’s who all they have is TV right no...

Chachi_777 by I've been here awhile
  • 824 Views
  • 2 replies
  • 1 likes

Waterloo outages

We have had periodic outages with our Ignite for 2 days. This seems to be a continuing theme.   ***Edited Labels***