Rogers Community

Data_Dan · 04-19-2023

Lately I have noticed that my IP is coming from Ingersoll, Ontario. I live in Stouffville! Why has my IP location changed? I rebooted my XB7 but it still is in Ingersoll. How do I get it back to Stouffville? ***Edited Labels***

Data_Dan · 08-14-2022

When entering https://ignitewifi.rogers.com using a browser on my computer, I get redirected to download the app. I am unable to access the router without using the app on my iPhone. It used to work fine with the browser. Any ideas on how to fix this...

Data_Dan · 04-22-2021

I have a new PC with a 2.5G ethernet port I was getting in the low 900s D/L and 30s U/L when connected to a 1G switch. I connected a new QNAP QSW-1105-5T switch to my network. I am now getting in the high 1100s D/L. I have about 75 ft of cat5e betwe...

Data_Dan · 04-13-2021

Yes I was provided with a new account number and it was added to my existing MyRogers profile automatically. I made the change mid cycle in March on the old account. I unlinked my old account once the balance was paid. I now have a new billing cycle...

Data_Dan · 04-12-2021

I am an Ignite customer at least according to customer service. I contacted them when I noticed I had a second account in my profile.My original service apparently wasn't "Ignite" even though my bill showed it as Ignite Internet 300. When I upgraded ...

Data_Dan · 04-12-2021

When I use any browser to access MyRogers I get a banner that says "Sorry we're unable to display your info". This happened after I upgraded my internet from 300 mbps to Ignite 1gbps. A new account was created and the old one was cancelled. It worked...

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