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Changes to Rogers on Demand Programming

All I can say is that I am not a happy customer with the recent unannounced changes to Rogers on Demand content.  3 weeks ago I could go to Rogers on Demand and  choose a genre in regards to either movies or tv shows and choose from a variety of free...

devilusay by I've been around
  • 105 Views
  • 1 replies
  • 0 likes

Resolved! Ignite TV App on Amazon Fire Tablet

I can run ignite tv with no problem on my Samsung A5 phone. It also runs fine on my daughters ipad.   I can only view recorded shows on my Amazon fire tablet. On demand shows error out. When I try to ask for my channel guide I also error out.   I can...

Resolved! Outlander Season 7

Why are episodes 1 and 2 missing?   *** Edited Labels ***

RudyF by I've been around
  • 764 Views
  • 4 replies
  • 0 likes

Resolved! Curious about purchased movies.

So... I have 15 movies I've *bought* at about $25 each (much like buying a DVD) over the past year or so, but may be moving outside Rogers territory for a job and likely won't be able to access them through streaming on a Rogers service.  Do I get to...

Does Rogers plan to get rid of On Demand service?

Just wondering if Rogers is planning on not having it anymore . Was disappointed n the summer I like to watch shows on demand example will Trent you need Disney for that I taped the first 2 episodes I’m wondering all show going on that direction.You ...

Laurajane09 by I plan to stick around
  • 246 Views
  • 2 replies
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Sharing Ignite TV

We are a family of 5 and I just got Ignite TV.  I have my account registered with MyRogers and can use the Ignite TV app easily.  My question is how do others in my family login to the Ignite TV app on their devices?  Surely I do not have to share my...

DwayneP by I've been around
  • 1930 Views
  • 3 replies
  • 0 likes

Resolved! Autoplay on On Demand TV Episodes?

Is there an autoplay setting for watching tv episodes on demand in ignite tv? Hate having it default back to the audio on the last cable channel I watched. I don’t want to be prompted for every episode.       ***Edited Labels***

Shesammy by I'm here a lot
  • 1160 Views
  • 4 replies
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Resolved! How to find a specific movie on Rogers on Demand

How can I search of a specific Rogers on Demand movie. Right now, it looks like the only way to find a specific movie is to scroll down the list 6 movies at a time. Given that there are over 6,000 free to view movies, this is not a practical situatio...

Mike-Ott by I've been around
  • 802 Views
  • 1 replies
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Ignite app play button missing

I've been using the app to watch movies on demand on my ipad for several weeks. Suddenly the play button has disappeared and I no longer have the option to watch movies. I've restarted the ipad, and deleted and reuploaded the app. No help. I've notic...

CAN’T FFWD PVR PROGRAM

Recorded a program channel 129 CTC Atlantic.  When I played it, could not fast forward through program or commercials.  Message “fast forward not allowed on this device”???? Can they do this?   *** Edited Labels ***

RTiman by I've been here awhile
  • 556 Views
  • 2 replies
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Resolved! "Alone: Frozen" episode not posted properly

I've been watching the History channel's "Alone: Frozen" using my Ignite TV, watching them after they air. However, what is supposed to be episode 5 ("Outfoxed") is actually episode 4 through Ignite. I've opened a ticket, had it closed, re-opened it ...

Resolved! 4K cost

If movies are shot in 4K or even 8k how come we are paying “extra” to watch them ?   *** Edited Labels ***

Peter-karen by I've been here awhile
  • 341 Views
  • 1 replies
  • 0 likes

On Demand Abominable link takes you to the wrong movie

In the On Demand Free Movies I saw Abominable with the image of the 2019 family friendly animated adventure movie (7/10 on IMDB, 82% on Rotten Tomatoes).  Clicking the link I got the 2020 Abominable live-action Horror movie (2.8/10 on IMDB).  There's...

RedMarvel by I plan to stick around
  • 537 Views
  • 4 replies
  • 0 likes

Missing episodes on Crave

Why does CRAVE randomly miss episodes? Specifically, Industry is missing Season 1, Episode 7      **Added Labels**

kmk1 by I've been around
  • 686 Views
  • 1 replies
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Resolved! Resuming an On Demand Program with Ignite TV

Good day, Just got Ignite.  My issue how do I return to an On Demand program that I am in the process of watching and want to finish a later date/time, or if I have hit pause and the pause time expires before I return to it and I am now on another ch...

GRDU by I've been here awhile
  • 739 Views
  • 2 replies
  • 0 likes

OnDemand Search Needs an Update

The Search function in OnDemand should permit multiple filters.  I'd like to be able to type in Comedy+Mystery and get a list of shows and movies that meet BOTH those criteria.  Instead you would only get "nothing found" because no show name has both...

RedMarvel by I plan to stick around
  • 407 Views
  • 1 replies
  • 0 likes

Unauthorized movie purchase

Today, I discovered a movie purchase charged to my account on November 27, 2021 at 8:53 pm. I called Rogers but told it had been authorized by my pin. But I never set a pin. Furthermore, the movie is a horror film which I have no interest in. No one ...

Jmacmillan by I've been around
  • 1801 Views
  • 8 replies
  • 1 likes

Resolved! question about "on demand" outside the home

When I watch a show on demand on a device out of home, but don't finish it, and then try to finish it at home, the show is not there.  Sometimes I can't even find it with a search.  Last night it happend from one device in my home to the other.  I co...

Cathy33 by I've been here awhile
  • 1054 Views
  • 5 replies
  • 0 likes