Ignite TV™
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Resolved! Pairing issue with brand new Ignite box and XR15 Remote

Hitting Rogers and Info button only flashes green, TV remains black screen with Cable box text Hitting A and D and pressing 991 also does nothing Hitting A and D and pressing 987 does nothing Over several minites TV turns off by itself but remote can...

jrharv by I'm Here A Lot
  • 340 Views
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RDK 3117

Rebooted modem and box etc etc. this error come up all the time and makes watching tV unbearable on my downstairs TV     ***Edited Labels***

Resolved! Rogers Ignite Modem

How long does it take for modem to reboot after disconnecting power then plugging back in  4 TVs and internet       ***Edited Labels***

Mide by I've Been Around
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Ignite TV: Bluetooth drops after 2-5 minutes.

Hello,Since approx. end of January (I think there was firmware upgrade on around Jan 23) the Ignite TV STB (ver. AX061AEI_5.10p7s1_PROD_sdy, firmware 161.0.0 rel. Feb 16) the device drops Bluetooth connection after approx. 2-5 minutes.   The headsets...

bez_ucha by I've Been Around
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Resolved! Questions about Ignite TV entertainment box connectivity

Hi,   I've upgraded to Ignite TV today /w 1.5 Gb internet and will be receiving my new equipment tomorrow. My house is pre-wired with CAT5E ethernet and all those cables exit in a cabinet in the basement.    My current config is 1Gb with a CODA-4582U...

Sigildark1 by I've Been Here Awhile
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Resolved! Anyone Miss the Old P-I-P (Picture-in-Picture) Feature?

Although the IGNITE TV experience is far superior to the Nextbox, I do miss the P-I-P (Picture-in-Picture) feature the old Nextbox PVR provided. Sometimes, it's nice to keep tabs on 2 shows at once, e.g. keeping tabs on a sporting event. Wonder if P-...

SpeedyC by I'm a Reliable Contributor
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  • 2 replies
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Lost Channel

Real Estate channel the broadcast news channel does anyone know what network they are on just trying to find out my channels I’m losing . Is anyone else losing channels       ***Edited Labels***

Laurajane09 by I Plan to Stick Around
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Recording playback restarts randomly

I have found that if I record longer shows like sports (football, hockey, golf) that when playing it back at home, direct from the cable box, the program will randomly restart.  It's very annoying because I don't know exactly where I am in the progra...

Please add BritBox and ACORN Direct

With respect the APPS on Rogers Ignite TV, could we have direct access to BritBox and ACORN please. Going through Amazon Prime makes it difficult to explore and communicate directly with these streaming services.       ***Edited Labels***

Philip144 by I Plan to Stick Around
  • 177 Views
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Resolved! Delete Recently Watched

How can I get rid of seeing that section called Recently Watched under Saved > For You?       ***Edited Labels***

ceeeeeeeee by I've Been Here Awhile
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Resolved! Rogers Ignite and LG NanoCell 75" 8K UHD HDR LED

I get a black screen after 10 secs, then blips like on/off images.  I turned the TV off and the same thing happens.  The set top box works fine with my other  TV.  Anyone can help?   *Added Labels*

fl4637 by I've Been Here Awhile
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Netflix and new rules for password sharing.

Going to start a discussion and an awareness for Roger's users who watch Netflix on there Rogers Ignite TV box.I am sure most are now aware that in Canada Netflix will crack down on password sharing. While I agree with this in principal it is going t...

garrywx by I've Been Around
  • 538 Views
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IGNITE Not Recording on Channel That I Chose / Free-to-me (CTV) ?

Hi.   A little hard to articulate, but I'll try to explain ...Recently, some of my scheduled IGNITE recordings have been switching recording channel on its own. Seems to happen mostly with shows carried by CTV.   e.g. I scheduled "Will Trent" to reco...

SpeedyC by I'm a Reliable Contributor
  • 195 Views
  • 5 replies
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Blue Screen on boot sometimes

Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...

BJDalbs by I've Been Here Awhile
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TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've Been Here Awhile
  • 126 Views
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Ordering Ignite Entertainment Box

need help getting customer support: I have been trying to arrange another remote/modem for a tv purchased - on hold for over an hour last night, over 45 minutes this morning, and the 'live' chat was still up from 8:28pm last night! Why is it so darn ...

Lindap by I've Been Around
  • 150 Views
  • 2 replies
  • 1 likes

Need help adding a new TV box

Been try to get a hold of customer service to add new product since Dec 31st. 2 1/2hr, 1 1/2hr, 3 hrs now on hold for another 1 1/2hr and going. Is anyone working? Tried to go to store on Dec 30 and they said they can't help with a new cable box. I n...

LivB_9876 by I've Been Around
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  • 1 replies
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Resolved! Ignite TV Issue with RDK-03117 - December 30, 2022

Last Thursday, I had Rogers Ignite TV & Internet installed by a technician. We were coming off of the old legacy Digital system that has been rock-solid for us for many years and was pretty much being forced to move our services to Ignite.   We curre...

Radar2000 by I Plan to Stick Around
  • 488 Views
  • 4 replies
  • 0 likes