Rogers Xfinity TV
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Returning Cable Boxes

Why does it take 10 agents and 5 days for someone to create a return waybill for cable boxes? This is beyond ridiculous. For all the hours lost, I'd rather just throw them in the garbage at this point. @ignite @rogercablebox    **Labels Added**

Japer by I plan to stick around
  • 1723 Views
  • 7 replies
  • 1 likes

Resolved! Issues with Ignite Recordings

Over the last 3 days we have been experiencing problems when playing our Ignite recordings. We have recorded the Tennis and F1 and each time when we get towards the end of the recording, the screen freezes, comes back, then we lose the sound, then th...

rgriffit by I plan to stick around
  • 910 Views
  • 3 replies
  • 0 likes

Blue Screen on boot sometimes

Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...

BJDalbs by I've been here awhile
  • 6441 Views
  • 8 replies
  • 0 likes

Resolved! How to choose a TV that works with Ignite?

I am just going to install Rogers ignate next week replacing an old cable system that works fine for the last 20 years. I read the forum and noticed that Ignate has problems with some type of TV like: Samsung, amazon Fire, and several others. I am in...

ALDO2 by I've been around
  • 11163 Views
  • 17 replies
  • 0 likes

Poor experience on new 4K TV

I have a new samsung 4K TV. We had it working with no issues for the first week or so and then I figured I should try the 4K channels to see what they're like. I changed the ignite TV to one of the 4K channels and the box popped up and said it needed...

Syphacleeze by I plan to stick around
  • 4465 Views
  • 17 replies
  • 0 likes

Alternative to Renting Ignite TV Box

With the discussions continuing about the 70% increase to have additional entertainment boxes in your home. When looking online for info about this Rogers states that for every tv a Ignite Entertainment box is required.   Then I went on Rogers Ignite...

Flavour1 by I'm a regular
  • 4154 Views
  • 7 replies
  • 0 likes

Ignite - Netflix and Youtube not showing up on apps screen.

When you go to the App screen, there is no Youtube not Netflix apps.   If I use voice command for 'Youtube' there is a message "GIVE US A FEW MINUTES We're having trouble opening this app. Please give us a few minutes then try again".   Youtube was w...

enosbones by I plan to stick around
  • 1240 Views
  • 5 replies
  • 0 likes

Ignite box freezes then goes blank.

At first it happened periodically but now it happens 3-5 times a day. The ignite box will just freeze up. No button on the remote will work, not even the talk button will work. Then the screen will just go blank. Several times just before the screen ...

Dire by I plan to stick around
  • 652 Views
  • 3 replies
  • 0 likes

Resolved! Watching IgniteTV on a PC

Greetings, I suppose I am another digitalTV refugee.  Was informed by Rogers my digitalTV is coming to an end.  I am exploring this IgniteTV and was unpleasantly surprised that an additional box would be $17/month each.  I understand IgniteTV has som...

Skip feature

The skip feature using page up and down is only available in 30 second and five minute intervals. With the previous digital TV remote the skip feature was three minute intervals a much better interval time to skip commercials. can Rogers provide an a...

s-g by I've been here awhile
  • 7498 Views
  • 11 replies
  • 0 likes

Slow Motion for Ignite TV?

I am still on the Next-Box but was wondering if people who switched to Ignite TV still can enjoy the slow motion feature that the Next-Box has. On Next-Box you just had to hit the play button and it would play back in slow motion. I like that feature...

Danno by I plan to stick around
  • 3628 Views
  • 10 replies
  • 0 likes

Golf Channel Pixelated

Over the last month the golf channel is pixelating continuously. This is the only channel that is having this issue as part of Ignite. What is being done to correct this issue?       ***Edited Labels***

Yedder by I've been around
  • 1100 Views
  • 5 replies
  • 1 likes

Ignite TV Box won't List All Devices of other Boxes in House

I had four ignite TV boxes installed on the same day. One box was having connection issues so they replaced that one box a day later. However, now that one box is not picking up my other boxes in the house and vice versa. How do I get the new, late i...

what3 by I'm here a lot
  • 1294 Views
  • 11 replies
  • 0 likes