Ignite TV™
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Incredibly Disappointed with Customer Servicr

I called into support because i kept getting a 03117 error. The support rep was great; and suggested an upgrade on my plan to increase not only speed but bandwidth. I agreed and a new modem was sent out.Talk about going from hero to zero in a couple ...

SharOn88 by I've been here awhile
  • 48 Views
  • 0 replies
  • 0 likes

audio out to external Soundsystem

I just switched to that horrible ignite TV user interface.One additional problem: I used to have my PVR digital cable box audio out with RCA connected to my sound system externally.Now that tiny microscopic box has no additional out.I may find a work...

ChuckTO by I plan to stick around
  • 843 Views
  • 8 replies
  • 0 likes

TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've been here awhile
  • 1398 Views
  • 9 replies
  • 0 likes

Returning Cable Boxes

Why does it take 10 agents and 5 days for someone to create a return waybill for cable boxes? This is beyond ridiculous. For all the hours lost, I'd rather just throw them in the garbage at this point. @ignite @rogercablebox    **Labels Added**

Japer by I plan to stick around
  • 246 Views
  • 3 replies
  • 0 likes

YouTube behaves differently on different ignite TV boxes

I have rogers ignite internet service with TV. I have 3 STB's on different TV's and notice that one of the boxes behaves slightly differently in the YouTube app. In this one box (an Xi6-T), no YouTube chapters are ever present on videos, while on my ...

AriG by I've been around
  • 177 Views
  • 1 replies
  • 0 likes

Ignite STB WiFi Loses Channel Stream

The Xi6-A stb is connected via wifi and has an excellent signal strength. When viewing a channel, the screen will turn black after a couple of hours. There is still.a signal to the tv. The menu still works, and I can access options. Turning the stb/t...

Ignite Box not activated

The replacement STB arrived Tuesday. I have made many calls but yet to have my TV working. I got a "Device activation has failed due to error: 012." message.   *Added Labels*

cadlewis by I've been here awhile
  • 548 Views
  • 6 replies
  • 1 likes

Skip feature

The skip feature using page up and down is only available in 30 second and five minute intervals. With the previous digital TV remote the skip feature was three minute intervals a much better interval time to skip commercials. can Rogers provide an a...

s-g by I've been here awhile
  • 1512 Views
  • 8 replies
  • 0 likes

Resolved! Can you change the OSD timeout after skipping?

After you skip forward or back on an Ignite TV box, an On Screen Display (OSD) comes up and obscures a large portion of the lower half of the screen for about 5 seconds.  Is there any to change this to 1 second?  I looked through the menus and didn't...

wayner92 by I'm a reliable contributor
  • 327 Views
  • 3 replies
  • 0 likes

Resolved! How to choose a TV that works with Ignite?

I am just going to install Rogers ignate next week replacing an old cable system that works fine for the last 20 years. I read the forum and noticed that Ignate has problems with some type of TV like: Samsung, amazon Fire, and several others. I am in...

ALDO2 by I've been around
  • 5387 Views
  • 8 replies
  • 0 likes

Deleting From Sceduled List

My Wife decided she wanted to record a program. When she did, she selected record all. So now she was getting the program recorded 4 times a day on 4 different channels in 4 different time ziones. I cancelled 3 of the recordings and now it shows thes...

schmidtp by I plan to stick around
  • 187 Views
  • 1 replies
  • 0 likes

Why no apps for Roku, FireTV, AndroidTV, etc.?

There do not appear to be Rogers Ignite TV apps for streaming platforms like Roku, AppleTV, FireTV, AndroidTV, etc. Comcast has Xfinity apps for many of these platforms so technically it doesn't seem like an issue.  And Shaw used to have an IgniteTV ...

wayner92 by I'm a reliable contributor
  • 677 Views
  • 3 replies
  • 0 likes

Resolved! Watching Ignite TV, Move to another room?

I'm new to Ignite.  Rogers told me that, like Bell Fibe, I would be able to start watching a program in one room, then move to another and pick up where I left off.  Is that really possible, and if so, how?  If I'm watching a recording, then I can pa...

Rogers Update - Manually

How can I force an update on Ignite TV? I have skipped the update a couple of times and now I want to know how to manually update.   Thanks in advance.       ***Edited Labels***

falcios by I'm a senior enthusiast
  • 349 Views
  • 3 replies
  • 0 likes

Which apps are available through the Ignite Entertainment Box

Currently we're with a different provider and we don't use their set to box, I have all the apps loaded on a Fire Cube. I understand with Rogers it is better to use their Ignite Entertainment Box. Am I able to load the apps I use currently on that? I...

gspeters by I've been around
  • 749 Views
  • 3 replies
  • 0 likes

Resolved! Ignite TV Package Makes no Sense

I currently have Bell WiFi but wanted to get the Ignite TV package so I can use the voice command to search for programs. After installation, I discovered I couldn't access other apps (YouTube, Netflix, Prime) since "Viewing this content requires Rog...

dlindop by I'm here a lot
  • 2684 Views
  • 7 replies
  • 0 likes