We have 2 tvs and 2 Rogers Ignite boxes. Both have the same problem. When watching Ignite Tv suddenly the screen goes black, no sound, for about 6 seconds, then resumes the program. This happens on both tvs. Checked connections, Cannot resolve th...
From Saturday evening (28/12) to mid morning on Sunday (29/12) in midtown Toronto.Hugely inconvenient and confusing trying to figure out what the problem was and how to fix it.No notice from Rogers!What happened?
Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...
Just attempts to load but never does. ***Edited Labels***
Hello, I have a 1-year old 55' Samsung UHD TV model RU7100 with latest software update installed. I had Rogers NextBox working fine on this TV for many months. I upgraded to Ignite TV and the technician installed the newest TV box and it worked fine ...
After almost a week of frustrating issues with Rogers cable feed and new Elan/Ignite box and app, I am at a loss to figure out where all of my request to Rogers are going. Day 1: tv goes black after a few seconds, my Nextbox requires to be reset in ...
I received a notice from Rogers stating that the tv digital boxes with the model #’s starting with SA or PA would be decommissioned after a certain date and were offering to upgrade to Ignite Tv. Our condo has some sort of deal with Rogers for our ca...
All channels are in a state of ‘channel loading’. Have been experiencing this for the past few hours.Error code is XRE 03137 ***Edited Labels***
Occasionally when turning on the TV box, I get a blue/green box on the center of my TV screen. I've tried changing HDMI cables and going from wired or wireless but that doesn't seem to help. When the box works, the TV quality is fine and there does...
Why am I paying monthly fees for ignite tv when it only works for 10 minutes at a time before it freezes and blacks out? I’ve unplugged and plugged EVERYTHING, tv box, tv. I don’t know how many times I’ve restarted gateway. The internet works fine on...
3 days ago when i turned on my TV I had just a black screen with a blue screen occasional for 1 sec. reboot the box, it came on to say "Welcome...." but went black. Checked the hdmi cables and no change. Didn't have much time so I left it. Next morni...
since yesterday, Fox (ch 28 in my area) shows "The broadcaster is currently experiencing technical difficulties" All tech support want to do is reset my stbs which achieves nothing ***EDITED LABELS***
After 2 years of no problems & no changes to my configuration/network, one of my TVs keeps giving me a black screen after only a few minutes of watching. There were no issues prior to yesterday, and there are no issues with my other TV, my internet...
Anyone have any ideas? I'm only getting audio and a black screen on all channels. It's fine on my tv's . just my macbook. Works fine on other browsers. Re installed Chrome too and have latest version. Chatted with rep and he said he's never heard of ...
I am just getting started with my new Ignite TV receiver. To simplify the initial setup, I started by plugging my Ignite TV box directly into my TV. It works perfectly on all video settings. Next step was to introduce my Anthem receiver into th...
If I am watching anything other than cable such as Netflix or YouTube, every 5-10 mins or so the screen goes black and then restarts to cable. I have to wait for it to reset and then go back into the app to continue watching what I was watching. I ha...
I get a black screen after 10 secs, then blips like on/off images. I turned the TV off and the same thing happens. The set top box works fine with my other TV. Anyone can help? *Added Labels*
Does the box work with 1.3 hdmi on a Sony receiver? I plugged it in and it's not coming up. Worked when plugged into the tv. The cube is the same but thats because it needs to be 1.4 or better hdmi to work. My app only does 1.3 so is this the same wi...
I can’t believe how poor he reception is with Ignite TV. Constant - hesitation and blackouts. Am I the only one complaining because this seems to be a common issue in the area. Whats the problem and why can’t Rogers fix it? *Added Labels*
Atrocious service after 9-10 visits and equipment replacement or upgrades: Our system continues to falter everyday. When the TV systems are activated the screen is either black, blue or a message of NO SIGNAL is shown EVERY TIME we try to watch our...