Ignite TV™
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Ignite TV Channels - Error code is XRE 03137

All channels are in a state of ‘channel loading’. Have been experiencing this for the past few hours.Error code is XRE 03137       ***Edited Labels***

Dek1 by I've Been Here Awhile
  • 8039 Views
  • 19 replies
  • 2 likes

Resolved! Rogers Ignite and LG NanoCell 75" 8K UHD HDR LED

I get a black screen after 10 secs, then blips like on/off images.  I turned the TV off and the same thing happens.  The set top box works fine with my other  TV.  Anyone can help?   *Added Labels*

fl4637 by I've Been Here Awhile
  • 249 Views
  • 2 replies
  • 0 likes

Blue Screen on boot sometimes

Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...

BJDalbs by I've Been Here Awhile
  • 1114 Views
  • 5 replies
  • 0 likes

HDMI Compatibility with Sony Receiver

Does the box work with 1.3 hdmi on a Sony receiver? I plugged it in and it's not coming up. Worked when plugged into the tv. The cube is the same but thats because it needs to be 1.4 or better hdmi to work. My app only does 1.3 so is this the same wi...

Poor Ignite TV Quality

I can’t believe how poor he reception is with Ignite TV. Constant - hesitation and blackouts. Am I the only one complaining because this seems to be a common issue in the area. Whats the problem and why can’t Rogers fix it?   *Added Labels*

DMF1 by I've Been Here Awhile
  • 562 Views
  • 4 replies
  • 0 likes

Active Audio but No Video

Atrocious service after 9-10 visits and equipment replacement or upgrades:   Our system continues to falter everyday. When the TV systems are activated the screen is either black, blue or a message of NO SIGNAL is shown EVERY TIME we try to watch our...

BobTom by I've Been Here Awhile
  • 262 Views
  • 2 replies
  • 0 likes

No picture watching Ignite TV through Chrome

Anyone have any ideas? I'm only getting audio and a black screen on all channels. It's fine on my tv's . just my macbook. Works fine on other browsers. Re installed Chrome too and have latest version. Chatted with rep and he said he's never heard of ...

Sigiam by I've Been Here Awhile
  • 293 Views
  • 2 replies
  • 0 likes

Intermittent Blue Screen for Ignite TV

Occasionally when turning on the TV box, I get a blue/green box on the center of my TV screen. I've tried changing HDMI cables and going from wired or wireless but that doesn't seem to help.   When the box works, the TV quality is fine and there does...

thermosca by I've Been Here Awhile
  • 4265 Views
  • 10 replies
  • 0 likes

Resolved! Ignite TV light grey screen

We recently upgraded to ignite TV. We have been experiencing an issue where the channel we are watching stops working and the screen becomes a full light grey screen with no audio. If we leave it there for a long enough amount of time it will occasio...

alegacy by I Plan to Stick Around
  • 1266 Views
  • 18 replies
  • 0 likes

Fox channel not available

since yesterday, Fox (ch 28 in my area) shows "The broadcaster is currently experiencing technical difficulties" All tech support want to do is reset my stbs which achieves nothing   ***EDITED LABELS***

jondoe2 by I'm Here A Lot
  • 2776 Views
  • 25 replies
  • 0 likes

Amazon Prime App Issues?

Anyone else have issues using the Prime video app?I find at least 50-75% of the time when I choose a show  and select it when a preview comes on and I select skip I quite often  Iose video to a black or frozen screen . Or I get a sound but no video a...

yyz64 by I Plan to Stick Around
  • 4007 Views
  • 24 replies
  • 0 likes

Resolved! 64 WPBS (PBS) “technical difficulties”

Sunday evening this channel was broadcasting a black screen. Since yesterday it now shows a “We are experiencing technical difficulties and are working to restore the service as quickly as possible” message. This is in the Ottawa area. Don’t know if ...

JG24 by I Plan to Stick Around
  • 240 Views
  • 2 replies
  • 0 likes

Trouble with the ignite TV box

My mom is having alot of problem with the ignite box tv and so do i the screen come all black and we cant go no where cant change tv its happen alot lately       ***Edited Labels***

Resolved! 1 of my Ignite tv box keeps cutting out

After 2 years of no problems & no changes to my configuration/network, one of my TVs keeps giving me a black screen after only a few minutes of watching.   There were no issues prior to yesterday, and there are no issues with my other TV, my internet...

mlf by I've Been Here Awhile
  • 7960 Views
  • 1 replies
  • 0 likes

Ignite Box Boots then shows black screen.

3 days ago when i turned on my TV I had just a black screen with a blue screen occasional for 1 sec. reboot the box, it came on to say "Welcome...." but went black. Checked the hdmi cables and no change. Didn't have much time so I left it. Next morni...

PatonB by I'm Here A Lot
  • 1026 Views
  • 4 replies
  • 0 likes

Resolved! Samsung tv issues with Rogers ignite TV

Hello, I have a 1-year old 55' Samsung UHD TV model RU7100 with latest software update installed. I had Rogers NextBox working fine on this TV for many months. I upgraded to Ignite TV and the technician installed the newest TV box and it worked fine ...

bargotti by I've Been Here Awhile
  • 9716 Views
  • 8 replies
  • 0 likes

Resolved! Ignite TV Flickering

Unplugged tv and box to move everything and now nothing just black and white flickering. Ive tried unplugging everything and using ignite site to reboot and still flickering.   *Added Labels*

Guy111 by I've Been Here Awhile
  • 2885 Views
  • 2 replies
  • 0 likes

Resolved! No signal after relocating cable box

I moved the box to the another TV. Hooked it up. Rebooted modem and both boxes. The one I just moved shows a black screen. Guide is there but it won’t show the signal. Error message XRE-03090 keeps popping up. Help please!UPDATE. I’ve tried a system ...

Ed28 by I Plan to Stick Around
  • 5226 Views
  • 14 replies
  • 0 likes

Resolved! Audio but no Video Ignite Box

Lately on both boxes, they have started with audio, but no video. It just sits there with the three white dots on the black screen saying welcome. Reset fixes it, bit this did not happen in the past. Any idea what is causing this?       ***Edited Lab...

Grwebster by I Plan to Stick Around
  • 5334 Views
  • 12 replies
  • 0 likes