Rogers Xfinity TV
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Resolved! Pairing issue with brand new Ignite box and XR15 Remote

Hitting Rogers and Info button only flashes green, TV remains black screen with Cable box text Hitting A and D and pressing 991 also does nothing Hitting A and D and pressing 987 does nothing Over several minites TV turns off by itself but remote can...

jrharv by I'm here a lot
  • 10332 Views
  • 20 replies
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Resolved! How do I control two TV boxes with RF

Hello all.   Controlling a XiOne-SC via IR is extremely horrible it barely works. I found out you can pair a remote for RF control. This works wonderfully.   The problem comes from the fact that we have two boxes and two remotes.   When pairing via R...

Fe34a68be by I've been here awhile
  • 346 Views
  • 2 replies
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Bluetooth no longer compatible with Ignite TV?

Prior to November 2021, I was able to pair and use multiple sets of Bluetooth headphones. I’m assuming there was an update as the Bluetooth option isn’t even available. I cannot find the option. Was located under device settings. Huge disappointment ...

ignite remote + samsung oled tv

Hello, I upgraded my Samsung qled tv to a Samsung oled. I had the previous Samsung remote working on the qled tv through the RF option. I had to select Comcast as the provider for that to work. On the new oled, I enabled IP remote on the tv and the i...

cbprod by I plan to stick around
  • 751 Views
  • 1 replies
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Harmony and Ignite

Just changed over to ignite and wanted to know what people that have harmony remotes are entering for the ignite boxes?Xfinity Xi6-T or Rogers Xi6-T?     ***Added Labels***

robleggett by I've been around
  • 2799 Views
  • 4 replies
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Resolved! Using monitor instead of TV?

My elderly MIL needs to upgrade to Ignite TV (contract expiring and price goes up a fair bit to keep old hardware) and insists on using a certain piece of furniture to hold her TV, which gives me 26" width. I have been unplugged from these types of s...

Microfiche by I've been here awhile
  • 2925 Views
  • 5 replies
  • 0 likes

Resolved! Ignite and Yamaha Reciever Issues

I have Rogers ignite box hooked up to a Yamaha RX-V6A with a Samsung UN60ES7500 TV. For about a year everything worked perfectly - can control audio thru the receiver, power TV on and off, switch between devices without issues. Then a few months back...

BobbyV by I've been here awhile
  • 5570 Views
  • 7 replies
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Resolved! XR11 unpair not working

I was having trouble with the voice remote function on the Family Room TV.  It was intermittent at best.  I thought I would switch remotes with the Upstairs TV where the voice function doesn't get used at all.  Both are Samsung TVs. I unpaired both r...

RayB by I plan to stick around
  • 2981 Views
  • 6 replies
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Resolved! Harmony 665 Remote

Hi All,   I am trying to setup my Harmony 665 Remote to change the channels on my Rogers Xi6 box but it only allows me to control the volume. I have tried over and over in my Harmony software to set it up, but when I try to configure ChannelUp and Ch...

shedrock by I plan to stick around
  • 3894 Views
  • 7 replies
  • 0 likes

XiOne and harmony remote

Hi all   I can’t for the life of me find the XiOne box on my harmony remote list of providers/products.   has anyone had any luck?   many thanks   **Labels Added**    

Gdouf by I've been here awhile
  • 7711 Views
  • 7 replies
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Resolved! Was sent XR11 remote ... can I keep and use my XR15 instead?

Hi,I had to replace my set box and received an old XR11 remote instead of a XR15 remote.  I'd love to keep my XR15 remote to use with the new box, but I can't seem to get it to work beyond the mute function.Does anyone know if I can program my XR15 t...

Lyphe416 by I plan to stick around
  • 2713 Views
  • 2 replies
  • 0 likes

Need help adding a new TV box

Been try to get a hold of customer service to add new product since Dec 31st. 2 1/2hr, 1 1/2hr, 3 hrs now on hold for another 1 1/2hr and going. Is anyone working? Tried to go to store on Dec 30 and they said they can't help with a new cable box. I n...

LivB_9876 by I've been around
  • 1369 Views
  • 1 replies
  • 0 likes
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