Ignite TV™
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XiOne forgets it's a 4K box

A few weeks ago, my XiOne started refusing to play 4K content, saying   Unfortunately, your TV Box isn't compatible. To [screen shot is blurred, sorry], your TV Box must be 4K UHD capable. Learn More   Note that it's saying that the device that isn't...

HiHoSilver by I plan to stick around
  • 215 Views
  • 3 replies
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Ignite tuner software needs to be more user flexible

I've been making use of the Ignite program for a week now & I've come to the conclusion that the software could use a LOT of tweaking to make it more flexible & comparable to the older Technicolor program that gave the user considerably more tweaking...

55trucker by I plan to stick around
  • 236 Views
  • 1 replies
  • 0 likes

Ignite TV: Bluetooth drops after 2-5 minutes.

Hello,Since approx. end of January (I think there was firmware upgrade on around Jan 23) the Ignite TV STB (ver. AX061AEI_5.10p7s1_PROD_sdy, firmware 161.0.0 rel. Feb 16) the device drops Bluetooth connection after approx. 2-5 minutes.   The headsets...

bez_ucha by I've been around
  • 287 Views
  • 1 replies
  • 0 likes

Housekeeping update message on TV

Today at around 4:15pm EDT all of my services went down after this message appeared on the TV screen "you caught us in the middle of a housekeeping update, we will be done in a few minutes".  This took out down of my Rogers services, not just the TV....

mascf1 by I'm a reliable contributor
  • 8848 Views
  • 28 replies
  • 1 likes

Do PODs get firmware updates?

I see that there are firmware updates from the manufacturer, does Rogers ever update these?     https://support.plume.com/hc/en-us/articles/115001797928-Pod-Device-Release-Notes   Thank you,   *** Edited Labels ***

Don_Ca by I'm a senior contributor
  • 2211 Views
  • 7 replies
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Resolved! Ignite TV Home Automation API

I think it would be great for Ignite TV to have some sort of an API preferably locally for interacting with the devices.   It would be great to be able to control my Ignite TV from my home automation hub (Home Assistant) and have it report back infor...

stepy2015 by I plan to stick around
  • 2057 Views
  • 2 replies
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Resolved! Long delays when changing channels

Hi   I am noticing that when I change channels, it can take up to 14 seconds before they appear.  Channels like 08, 24,  23, 22, 33 and sometimes others.    What causes these delays?   This happens on boxes that are connected via CAT6 wire or WiFi at...

Alex4161 by I'm a senior contributor
  • 6906 Views
  • 10 replies
  • 0 likes

Ignite TV | Youtube App | Back button not exiting playing video

Tried to start YouTube about an hour ago, and I got a message around "we're having problems with this app", or something similar. Attempted to launch it a few minutes later, and it started successfully.    However, assuming an update was made to the ...

robtoe by I'm a reliable contributor
  • 8806 Views
  • 66 replies
  • 1 likes