Rogers Xfinity TV
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Forum Posts

Parental controls is blocking enabled apps

I have enabled Parental Controls with a PIN on a TV box that is in our kids TV room. I want them to be able to access Disney+ and Netflix and have YouTube disabled. However, when launching Netflix or Disney+ from the voice command, they are prompted ...

mirkymirk by I've been here awhile
  • 283 Views
  • 2 replies
  • 0 likes

Unauthorized Movie Charges

I was surprised to see my bill for the month of May 2024 that I have been charged for 2 movies which I did not rent. Eversince I have been a Rogers customer I never rented a movie. I called them they said yes in their system is shows I rented. How ca...

InojalesR by I'm here a lot
  • 3743 Views
  • 15 replies
  • 0 likes

Resolved! Parental controls issue

We recently set up parental controls with a list of blocked key words. Our reporting is showing that some have been used in searches. No one in our house has been searching these words. Is it possible to determine which device is searching for these ...

disable purchases AirBNB

Hi, I don't want people to buy things when I AirBNB my place but I do want to be able to buy them myself when I'm there. How do I do this?      ***Edited Labels***

adeymaggs by I've been here awhile
  • 1093 Views
  • 3 replies
  • 0 likes

Ignite Parental Controls

Especially since there was some recent updates, I thought I should do a little write up about the parental controls available on the Ingnite internet. Many parents worry about what their kids are doing online, how long they are, but are not always aw...

Gdkitty by Resident Expert
  • 18522 Views
  • 36 replies
  • 3 likes

Resolved! Power On Pin as Opposed to Parental Control PIN

Hello Everyone:   i hope someone reads this and responds. I've been looking for the feature that would allow a pin to be input to access the rogers ignite service. I have TV boxes that I want to lock out unless a PIN is provided. I've looked at the p...

Codexman1 by I've been here awhile
  • 1765 Views
  • 2 replies
  • 0 likes
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