I am reconnecting the Rogers ignite box to my Samsung Frame tv.It did not recognize the device and I am trying the "manual' process to add it to the HMDI1 connection on the TV.The Samsung menu asks for the "TV Provider" and shows a picklist. There i...
We are Roger's customers for well over 30 years. I have the Rogers XB7 modem on a 500 Mbit plan and the Ignite Premiere Package. We have 3 people in the house (2 seniors) who don't use the internet much except for TV watching, Internet Browsing, an...
While resolving some Ignite issues last week, the rep informed me that I was eligible for a free upgrade of my gateway (from XB6 to XB7). This was scheduled to happen this morning. Since the tech came to swap the boxes, I no longer have any service...
I have some questions about Ignite TV, moving form a Legacy setup. I'm assuming the XI6-A and XI6-T are the newest TV boxes for Ignite TV, and the XB7/XB8 is the latest modem. Can the XB7/XB8 be put into bridge mode with all WiFi disabled? Or is...
How long does it take for modem to reboot after disconnecting power then plugging back in 4 TVs and internet ***Edited Labels***
Hi, I've upgraded to Ignite TV today /w 1.5 Gb internet and will be receiving my new equipment tomorrow. My house is pre-wired with CAT5E ethernet and all those cables exit in a cabinet in the basement. My current config is 1Gb with a CODA-4582U...
I recently switched from Rogers. Got an asking for their Ignite TV box to be sent back, but no mention of their modem or remote control unit. Do they not want it all back? Don't know whether to throw this othewr stuff out or mail it back. Anyone know...
Looking to find out when Rogers might be rolling out the new XiOne boxes for existing customers. I have a bunch of the Xi6's, but my main box would benefit greatly with the added support of Dolby Vision/Atmos. I normally have to use a different str...
Is the XB7 standard in NB for Internet/TV bundles? I have multiple devices in 2 rooms and would need 4 Ethernet ports (along with my existing switch) to get everything connected... if I get a modem with only 2 ports, I'd need to buy an additional sw...
Was looking at Comcast's web site and saw that they have started to roll out the CGM4331COM / XB7 to select markets. Specs show that the modem has a maximum data throughput of 2.5 Gbps. On the back, the XB7-T has 4 Gigabit Ethernet ports and 2 Tele...
Is it possible to have two Rogers routers on one Rogers account/household? Our son is a hardcore gamer and wi fi doesn’t work well in his location of the house . I don’t want to relocate the router to his location because it impacts the other devic...
I currently have Rogers Communications Inc. providing Home Telephone, Cable TV and Internet Services through their Rogers Ignite TV bundled service. These work off a single Arris Modem Model G3482ER3, Part No. TG02DCW3482RG and a copper coax drop fr...
Have upgraded my Rogers Ignite in January and have had this problem since day 1. My 55 inch Vizio TV in the family room where the modem/router (gateway) is located turns itself on sometime between 10 PM and 3 AM . The other 2 TV's work the way the...
On the Ignite Gateway Hub how does LAN port #4 (with the red line beside it) differ from the other 3. I cannot connect to ignite TV through it but have no problem when using the other 3. What is the difference? ***Added Labels***
Hi I have a Sanyo model number is FW50C78F and this past week everytime I turn on the tv I have to unplug the HDMI connecter and replug it to be able to watch the tv . The technician came here yesterday said that theres 2 tv brand that has problem wi...
Sorry if this is a duplicate, I tried doing a search on the subject but didn't find the answer. Can you advise if the Ignite TV service (looking at 4 Ignite boxes installed) will affect the overall internet speed? I currently have 1Gbps internet s...
I just wanted to know what the ideal signal levels should be for Downstream and Upstream SNR, Power Level. This article gave me some ideas but I figure I rather ask the experts at Rogers: https://pickmymodem.com/signal-levels-docsis-3-03-1-cable-mod...