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Audio Lag on Ignite TV

I just switched to Rogers Ignite internet and TV.I can see that voice lags vs video on ALL channels. Very annoying! I see multiple posts about it, but yet to see a resolution. Is constant video box rebooting will be my life now on or is there a lasti...

Olga2 by I've been here awhile
  • 7202 Views
  • 17 replies
  • 1 likes

TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've been here awhile
  • 751 Views
  • 5 replies
  • 0 likes

Resolved! Dolby Atmos issues with Disney and Amazon

Anyone else having issues with Ignite not outputting Atmos when using Disney Plus or Amazon Prime will only do 5.1, however Atmos works fine with Netflix and Apple TV. Tried troubleshooting with support, but they said they couldn't find a cause. Not ...

Sound issues started again, at 6 am in Guelph.

All last week sound was going off every 6 seconds for hours between 6am -6pm. It stopped on the weekend. Here it is Monday morning 6am and its happening again. My TV is directly connected to TV with wifi which is also rogers. Fed up!   ***ADDED LABEL...

Slinger by I've been here awhile
  • 239 Views
  • 4 replies
  • 0 likes

SN feed freezing and sound cutting out

Anyone else having a problem with their SN feed? Both 4k and regular. This is ridiculous that we pay extra for the sports package and then nothing works. I have called and all they do is say we need to reboot the system. Anyone els has this problem. ...

Ignite TV Box Bluetooth not Auto-Connecting

I have a Bluetooth speaker that is only paired with the Ignite TV box and vice-versa.  Over the past many months, when I turn on the Bluetooth speaker, the ignite box auto-connects to it.    Starting a couple of weeks ago, this no longer happens.  I ...

jstew by I've been around
  • 440 Views
  • 2 replies
  • 0 likes

Ignite TV and Airpods via Bluetooth - volume?

Finally upgraded to Ignite TV on the weekend.  Pretty good so far.  Noticed Bluetooth device support.   I paired my Airpod Pro's easily enough.     But I can not seem to adjust the volume.  The default when connected is on the high end of comfortable...

mackbig by I've been here awhile
  • 3511 Views
  • 10 replies
  • 0 likes

Resolved! No audio on global tv

There is no audio on global tv tonight. Anyone else with the same problem. Tried to contact rogers but no one there to help.    *** Edited Labels ***

Stingray Now 4K Audio & Video Issues

For the past couple of days, on Stingray Now 4K (Ch 983 for me), the audio drops and video stutters roughly once per second making the programming unwatchable and unlistenable - live or recorded.  I tested all my other 4K channels (Stingray Festival ...

57 by Resident Expert
  • 778 Views
  • 10 replies
  • 0 likes

sound issues with my rogers ignite tv

I have had 3 technicians come and nobody can fix tis problem. whenever i use apps off my samsung smart tv like netflix yourutbe fubo prime dazn everything is good. but when i go back to cable there is no sound . nobody knows why. is it my smart tv . ...

Audio issues with ignite TV

Happy constant issues with my Samsung sound bar. Keeps going in and out of stereo to mono. Thought it might be WIFI off ignite box interfering with the Bluetooth connect to sound bar. Purchased an optical cord and connected it. Still doing it. So fru...

123Badger by I've been around
  • 169 Views
  • 1 replies
  • 0 likes

Speaker volume is now set to 45

Suddenly, an audio announcement on every change in volume control is loud and irritating Turning off audio description DOES NOT work   Just started happening the last month. Every change to speaker volume increment is announced, loudly   Highly irrit...

akoroshi by I plan to stick around
  • 404 Views
  • 6 replies
  • 0 likes

Resolved! Apple AirPods Pro 2nd Gen No Sound With Rogers Ignite TV

Hi, I have Rogers Ignite and just got a set of Apple Air Pods Pro (2nd generation).  I am able to pair the air pods to the rogers ignite system but am getting no sound.  I have tried the following: -exchanged air pods to another set, but same issue -...

neena0 by I plan to stick around
  • 3648 Views
  • 23 replies
  • 2 likes

Picture & Sound Are Out of Sync

My ignite tv box in my room is lagging, meaning the lips r moving on shows but the voice comes after. This is only happening on my tv so im pretty sure its a ignite box problem. Yes yes ive restarted modem, restarted box, refreshed box, blah blah but...

Nwhelan77 by I've been here awhile
  • 498 Views
  • 3 replies
  • 0 likes

Intermittent screen freezes and audio dropout

I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie.  No amount of reboots or any of the other solutions suggested by Rogers works.  I see that othe...

srrv by I've been around
  • 8196 Views
  • 30 replies
  • 6 likes

Best wireless headphones/earphones for ignite tv

I’ve had trouble with the stability of connection with my Bose SoundSport wireless earphones. Wondering if the community has suggestions about a better experience with another brand.       ***Added Labels***

Cjpjah by I've been around
  • 618 Views
  • 5 replies
  • 0 likes

Cracking, Staric Audio with Rogers Ignite

Crackling, static sound started a week ago. I tried all the solutions from Rogers on line & apps. . Called & Tech re-booted it - no change, suggested a new white box might be needed. We got app’t: Technician came yesterday, he unplugged/ plugged ever...

WRDS by I've been around
  • 338 Views
  • 1 replies
  • 0 likes

Resolved! Ignite Volume Issues

Just switched over to Ignite and set up went fine, except I’m noticing that I have to go up to volume 70 to hear the dialogue. Old cable box was good on level 14. When On Demand switches to a commercial it becomes very loud and we scramble for remote...

crazyloon by I've been here awhile
  • 1377 Views
  • 2 replies
  • 0 likes