I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie. No amount of reboots or any of the other solutions suggested by Rogers works. I see that othe...
we occasionally lose audio for 3 to 4 seconds, tv screen is fine (no freezing). ?????? **Labels Updated**
While watching some recorded TV programs, the sound quality is poor. Periodically the dialogue breaks up, at times going silent. I have reverted back to live TV to see if it was a data transfer issue, but live TV is fine. Is this an ignite box issue?...
Crackling, static sound started a week ago. I tried all the solutions from Rogers on line & apps. . Called & Tech re-booted it - no change, suggested a new white box might be needed. We got app’t: Technician came yesterday, he unplugged/ plugged ever...
I had an issue with the sound on my tv. The box was changed and sound came back. I still have sound but hardly any volume. Has to be at a 100 on the sound to hear it at all but not that loud. ***Edited Labels***
I stream in my office xfinity stream. I put on a broadcast like msnbc and the video and audio are in sinc. Then as the minutes go by, it goes more and more out of sinc. It doesn't matter what browser I use. The same thing happens. Then I go to my TV ...
Good dayAnybody else notice how ctv news network 17/103 audio changes between scenes?Studio audio will be fine then they will cut to remote video scene and the audio changes almost cutting out, but really low volume. Then they cut back to studio anch...
I have tried rebooting system, and it now won’t play recordings and gives a XRE03091 error. ***Edited Labels***
Problem Description Denon Audio Video Receiver 1713 disconnects from Ignite network daily and intermittently requiring a reboot of the Ignite modem to reconnect. Set up Denon AVR 1713 does not have WIFI capability and connects to the network via an ...
I've had a challenge come up in the last couple of days. While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for a...
With each volume level change, an announcement comes on stating what volume level is at. Why is this happening? Thanks in advance. **Labels Updated**
Anyone else having a problem with their SN feed? Both 4k and regular. This is ridiculous that we pay extra for the sports package and then nothing works. I have called and all they do is say we need to reboot the system. Anyone els has this problem. ...
Has anyone else has issues with watching leaf games on TSN4? At some point during the game it starts getting choppy, freezes, sometimes looses audio and is super frustrating. I’ll note that the commercials are totally fine and the issue is only with ...
Anyone else having issues with Ignite not outputting Atmos when using Disney Plus or Amazon Prime will only do 5.1, however Atmos works fine with Netflix and Apple TV. Tried troubleshooting with support, but they said they couldn't find a cause. Not ...
Finally upgraded to Ignite TV on the weekend. Pretty good so far. Noticed Bluetooth device support. I paired my Airpod Pro's easily enough. But I can not seem to adjust the volume. The default when connected is on the high end of comfortable...
I am trying to cast to smart tv from Rogers ignite tv app running on IPAD. Performance on IPAD is very good, no streaming issues/slowdown. However,when I cast to Smart TV it is very choppy, many delays and not worth watching. The only reason I am t...
Just switched over to Ignite and set up went fine, except I’m noticing that I have to go up to volume 70 to hear the dialogue. Old cable box was good on level 14. When On Demand switches to a commercial it becomes very loud and we scramble for remote...
I just switched to Rogers Ignite internet and TV.I can see that voice lags vs video on ALL channels. Very annoying! I see multiple posts about it, but yet to see a resolution. Is constant video box rebooting will be my life now on or is there a lasti...
Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you *** Edited Labels ***
My ignite tv box in my room is lagging, meaning the lips r moving on shows but the voice comes after. This is only happening on my tv so im pretty sure its a ignite box problem. Yes yes ive restarted modem, restarted box, refreshed box, blah blah but...