Ignite TV™
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Resolved! Ignite is Unreliable

We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a  frequent occurrence for us,...

steelback by I've been here awhile
  • 6477 Views
  • 21 replies
  • 1 likes

Rogers Ignite TV - TV Keeps Disconnecting

TV keep disconnecting multiple times per day for over 4 months now, even with ethernet cable connection. Spoke with someone from Rogers and no one got back to me. Its disappointing paying for a service you cant enjoy for a minute. Can someone advise ...

Niyiodt by I've been here awhile
  • 342 Views
  • 2 replies
  • 0 likes

Ignite disconnecting from vpn

I just switched to rogers ignite. The one thing I was was I wanted to make sure the switch didn't interfere with working from home. I never had any issues prior to switching. Now, my VPN disconnects and reconnects every few seconds, causing all of my...

Jen91 by I've been here awhile
  • 707 Views
  • 3 replies
  • 0 likes

Resolved! constant unresolved outage problems with wifi and TV

I have been experiencing daily problems with wifi and TV outages in North London. My problem may have been compounded by an issue in my home which may have been resolved by the replacement of my cable from the street to my modem. This gave me a coupl...

RonMcD by I've been here awhile
  • 1546 Views
  • 5 replies
  • 0 likes

Ignite TV Dropping Signal

Why does my Ignite TV signal keep dropping out? Is there an issue with the older Ignite Boxes?   *** Edited Labels ***

robhead by I've been here awhile
  • 919 Views
  • 5 replies
  • 0 likes

Resolved! Ignite TV Box Connection Nightmare

I've never posted on here but wanted to come on to share this story as I have seen a lot of frustrating posts on this issue and aside from the normal things to do a lot of people have not been able to get help.   One of my TV boxes had been on the fr...

kingcobra by I plan to stick around
  • 5952 Views
  • 4 replies
  • 0 likes

Ignite tv and internet dropping

My ignite tv just stops at random times for several minutes up to half an hour, sometimes it is because the internet has gone off again and sometimes it’s just the tv. I never had any issues with my old internet and next box only since the so called ...

faifley by I've been here awhile
  • 355 Views
  • 1 replies
  • 0 likes

Horrendous service

We went literally decades on the old Rogers cable service with only sporadic issues, usually just some pixilation on the TV. When our NextBox converter failed Rogers forced us to switch to ignite and the only thing ignited was our fire under us to lo...

Resolved! Ignite service disconnecting every few minutes!!

Have the Ignite 1gig with tv and telephone since almost a year.  Suddenly 4 days ago, all my services started going down. The modem disconnects, TVs go black and then telephone goes down. The lights on the modem flash and essentially it reboots itsel...

ParisParis by I'm here a lot
  • 47714 Views
  • 78 replies
  • 1 likes

Ignite box connection

My ignite box wont stay connected. Works for about  5-10 mins and disconnects.    *Added Labels*

Junior8154 by I've been here awhile
  • 1690 Views
  • 6 replies
  • 0 likes

Can't get my TV to connect..

Can't get my TV to connect..Need help from a service Tech to do any changes here at my home.I need some one to come to my home to fix.it.Joan Mitchell   *** Edited Labels ***

jokece62 by I've been here awhile
  • 381 Views
  • 1 replies
  • 0 likes

Rogers Ignite TV & Internet constantly disconnecting

Ever since late March our internet has been on the fritz. All wi-fi related activities (cable, TV streaming, internet browsing & gaming) are put to a screeching halt and is forced to reconnect more than several times a day. There are periods where th...

GregSim by I've been here awhile
  • 7893 Views
  • 23 replies
  • 0 likes

Switching to Ignite TV while Paying for Magazine Subscriptions

Just a heads-up for those who have magazine subscriptions on your Digital Bill (Maclean's, etc.) ... and are considering... or being forced... to go to IGNITE.   Make sure that you get them to transfer that subscription to your new account.   They wi...

ColdGranite by I'm a senior contributor
  • 1377 Views
  • 1 replies
  • 0 likes