Ignite TV™
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Horrendous service

We went literally decades on the old Rogers cable service with only sporadic issues, usually just some pixilation on the TV. When our NextBox converter failed Rogers forced us to switch to ignite and the only thing ignited was our fire under us to lo...

Resolved! Ignite service disconnecting every few minutes!!

Have the Ignite 1gig with tv and telephone since almost a year.  Suddenly 4 days ago, all my services started going down. The modem disconnects, TVs go black and then telephone goes down. The lights on the modem flash and essentially it reboots itsel...

ParisParis by I'm Here A Lot
  • 31693 Views
  • 78 replies
  • 1 likes

Resolved! constant unresolved outage problems with wifi and TV

I have been experiencing daily problems with wifi and TV outages in North London. My problem may have been compounded by an issue in my home which may have been resolved by the replacement of my cable from the street to my modem. This gave me a coupl...

RonMcD by I've Been Here Awhile
  • 280 Views
  • 2 replies
  • 0 likes

Ignite box connection

My ignite box wont stay connected. Works for about  5-10 mins and disconnects.    *Added Labels*

Junior8154 by I've Been Here Awhile
  • 435 Views
  • 6 replies
  • 0 likes

Can't get my TV to connect..

Can't get my TV to connect..Need help from a service Tech to do any changes here at my home.I need some one to come to my home to fix.it.Joan Mitchell   *** Edited Labels ***

jokece62 by I've Been Here Awhile
  • 126 Views
  • 1 replies
  • 0 likes

Rogers ignite Connectivity Issues

Purchased Rogers ignite internet package couple of months back. Since then very disappointed with overall service. Internet keeps dropping, after restarting white light turns red in 2-3 mins and connectivity lost. In last 2 months restarted almost 15...

Rifad12 by I've Been Around
  • 308 Views
  • 1 replies
  • 0 likes

Resolved! Ignite is Unreliable

We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a  frequent occurrence for us,...

steelback by I've Been Here Awhile
  • 2344 Views
  • 9 replies
  • 1 likes

Rogers Ignite TV & Internet constantly disconnecting

Ever since late March our internet has been on the fritz. All wi-fi related activities (cable, TV streaming, internet browsing & gaming) are put to a screeching halt and is forced to reconnect more than several times a day. There are periods where th...

GregSim by I've Been Here Awhile
  • 5432 Views
  • 23 replies
  • 0 likes

Ignite tv/internet constant disconnect - error code rdk-03117

We recently got ignite tv and internet and everything was working reasonably well until yesterday. The tv and internet suddenly began to cut out periodically through the day. I would go to the hub unplug it then plug it back in 7 to 10 times. Now tod...

Dire by I Plan to Stick Around
  • 25471 Views
  • 23 replies
  • 1 likes

Switching to Ignite TV while Paying for Magazine Subscriptions

Just a heads-up for those who have magazine subscriptions on your Digital Bill (Maclean's, etc.) ... and are considering... or being forced... to go to IGNITE.   Make sure that you get them to transfer that subscription to your new account.   They wi...

ColdGranite by I'm a Reliable Contributor
  • 700 Views
  • 1 replies
  • 0 likes

Ignite TV Set-up: Disconnects Receiver After Nightly Reboot

Ever since March my Ignite TV and Receiver does not seem to be compatible. I currently connect my Ignite TV through my receiver (port HDMI 1) and out to my TV. Every time my Ignite TV reboots (overnight between 2:00 and 4:00 am or when I manually reb...

jackc by I've Been Around
  • 893 Views
  • 1 replies
  • 0 likes