For the past several months I lose connectivity when watching TV especially another app almost daily. It's very frustrating. I always have to disconnect from the Gateway and reboot it. Last time my remote stopped working properly too. **Labels Upda...
Well the technician came out and gave us a new modem and 24 hours later the TV box lost connection again, over and over. When Gateway reconnects to all the wifi devices, the entertainment box is the last thing to connect and by minutes. I’m tempted t...
I just switched to rogers ignite. The one thing I was was I wanted to make sure the switch didn't interfere with working from home. I never had any issues prior to switching. Now, my VPN disconnects and reconnects every few seconds, causing all of my...
At first it happened periodically but now it happens 3-5 times a day. The ignite box will just freeze up. No button on the remote will work, not even the talk button will work. Then the screen will just go blank. Several times just before the screen ...
I dunno where to put this but for the Ignite TV weather network app its pretty useless, at least where I live in Ottawa. I checked it this morning and its showing the current temp as sunny and 28, while it is warm its not 28. This has been on going f...
Trying to watch a movie and TV keeps cutting out. Being doing that all week end. ***Edited Labels***
We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a frequent occurrence for us,...
TV keep disconnecting multiple times per day for over 4 months now, even with ethernet cable connection. Spoke with someone from Rogers and no one got back to me. Its disappointing paying for a service you cant enjoy for a minute. Can someone advise ...
I have been experiencing daily problems with wifi and TV outages in North London. My problem may have been compounded by an issue in my home which may have been resolved by the replacement of my cable from the street to my modem. This gave me a coupl...
Why does my Ignite TV signal keep dropping out? Is there an issue with the older Ignite Boxes? *** Edited Labels ***
I've never posted on here but wanted to come on to share this story as I have seen a lot of frustrating posts on this issue and aside from the normal things to do a lot of people have not been able to get help. One of my TV boxes had been on the fr...
My ignite tv just stops at random times for several minutes up to half an hour, sometimes it is because the internet has gone off again and sometimes it’s just the tv. I never had any issues with my old internet and next box only since the so called ...
We went literally decades on the old Rogers cable service with only sporadic issues, usually just some pixilation on the TV. When our NextBox converter failed Rogers forced us to switch to ignite and the only thing ignited was our fire under us to lo...
Have the Ignite 1gig with tv and telephone since almost a year. Suddenly 4 days ago, all my services started going down. The modem disconnects, TVs go black and then telephone goes down. The lights on the modem flash and essentially it reboots itsel...
My ignite box wont stay connected. Works for about 5-10 mins and disconnects. *Added Labels*
Can't get my TV to connect..Need help from a service Tech to do any changes here at my home.I need some one to come to my home to fix.it.Joan Mitchell *** Edited Labels ***
Ever since late March our internet has been on the fritz. All wi-fi related activities (cable, TV streaming, internet browsing & gaming) are put to a screeching halt and is forced to reconnect more than several times a day. There are periods where th...
Just a heads-up for those who have magazine subscriptions on your Digital Bill (Maclean's, etc.) ... and are considering... or being forced... to go to IGNITE. Make sure that you get them to transfer that subscription to your new account. They wi...