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Resolved! Samsung tv issues with Rogers ignite TV

Hello, I have a 1-year old 55' Samsung UHD TV model RU7100 with latest software update installed. I had Rogers NextBox working fine on this TV for many months. I upgraded to Ignite TV and the technician installed the newest TV box and it worked fine ...

bargotti by I've been here awhile
  • 14891 Views
  • 9 replies
  • 0 likes

Resolved! How to choose a TV that works with Ignite?

I am just going to install Rogers ignate next week replacing an old cable system that works fine for the last 20 years. I read the forum and noticed that Ignate has problems with some type of TV like: Samsung, amazon Fire, and several others. I am in...

ALDO2 by I've been around
  • 9768 Views
  • 15 replies
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Does HD preferred prefer 4K to HD?

I am trying to record all Leafs games on IgniteTV.  There is a setting for "HD preferred".  But what about games that are available in 4k?  Will they be recorded in 4K, then HD if 4K is not available?  Will it always record in the past possible resol...

wayner92 by I'm a senior contributor
  • 1615 Views
  • 8 replies
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Resolved! Anyone Miss the Old P-I-P (Picture-in-Picture) Feature?

Although the IGNITE TV experience is far superior to the Nextbox, I do miss the P-I-P (Picture-in-Picture) feature the old Nextbox PVR provided. Sometimes, it's nice to keep tabs on 2 shows at once, e.g. keeping tabs on a sporting event. Wonder if P-...

SpeedyC by I'm a reliable contributor
  • 5276 Views
  • 2 replies
  • 1 likes

HDMI Compatibility with Sony Receiver

Does the box work with 1.3 hdmi on a Sony receiver? I plugged it in and it's not coming up. Worked when plugged into the tv. The cube is the same but thats because it needs to be 1.4 or better hdmi to work. My app only does 1.3 so is this the same wi...

4K HDR and Dolby Vision

So I've just ordered my first 4K TV (LG OLED C1 65").  I know the built in TV apps will show HDR and Dolby Vision for Prime and Netflix.  I'd like to use just one remote and stream Netflix and Prime through the Rogers Ignite box.  Will the Ignite box...

CorvalisTTX by I've been here awhile
  • 6698 Views
  • 10 replies
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Resolved! Can’t Change Video Output Resolution - Ignite TV

Hey all. Much like the subject says, I can’t figure out how to change the video output on my Ignite box. Connected to a 4K TV but the setting is stuck on 16:9 720p HD. Can’t select 16:9, 2160p30 4K UHD or 16:9, 2160p60 4K UHD   Any idea why this may ...

Resolved! Ignite TV Box Output

I have an older TV that will not accept a 1080p signal. Can the Ignite TV box output 1080i? I'm getting pressured to switch to Ignite, but I don't want to switch my TV. Thanks for the help.   ***Added Labels***  

LF1949 by I plan to stick around
  • 1131 Views
  • 1 replies
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4K HD PVR boxes does Rogers have any in stock?

My building has a bulk plan included in the maintenance fee  that requires a 4K HD PVR box. The Tech support guy gave me a different box (I believe it was due to failing to provision that box or maybe he doesn't have this box). I realize later that t...

boogah by I've been around
  • 1347 Views
  • 1 replies
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Resolved! Netflix not in 1080 HD

I've had an issue in the last month or so where when I watch Netflix through my IgniteTV, I cannot see full HD quality. Not 4k, but 1080. I would say at best it's 720, maybe even 540.When watching any movie now, I am watching Netflix through my PS4 a...

Mcmac80 by I've been here awhile
  • 3407 Views
  • 3 replies
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Ignite TV on Laptop with low bandwith internet service

It is great being able to watch many channels at ignitetv.rogers.com on a browser.    However, whereas Amazon Prime, Netflix, Disney and YouTube all work well with low bandwith DSL service, IgniteTV looks horrible.  It disconnects briefly but often a...

deansj by I've been here awhile
  • 1594 Views
  • 4 replies
  • 0 likes

Rogers Ignite compatibility with TV makes

I just bought a Westinghouse TV.  TV works fine, but it won't work on Rogers Ignite --  no volume.  I've had a visit from technicians to my house. It was worse than the Laurel and Hardy show, they were so deeply incompetent and unprofessional there a...

cdeeble by I've been here awhile
  • 9715 Views
  • 15 replies
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Resolved! New Ignite TV Customer, Green Square of Death

I just got Rogers Ignite TV and Internet 3 days ago.  I have 4 TV's, and I have been able to set up my Ignite boxes on all but 1 TV.  When I try on this Sony TV (purchased in 2007), I get a square green screen.  This is what I have tried so far:   Un...

Giraffee66 by I plan to stick around
  • 3627 Views
  • 6 replies
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Resolved! Any Good Flex Channels for Raptors Games?

Just singed up for the 500MB+IgniteTV bundle.  Wondering if there are any flex channels to catch live basketball games, mostly Raptors?  We don't watch a lot of TV, but my boy wants to be able to catch them live.   Don't want to subscribe to a bloate...

kojam by I plan to stick around
  • 2563 Views
  • 4 replies
  • 0 likes

HDCP Errors

Hey everyone, I noticed I'm having issues with watching 4k content on my Xi6 going through a Yamaha receiver. I get an error saying the box cannot output 4k because of a HDCP issue. If I unplug or restart the box with the TV and Receiver both on, the...

gp-se by I'm an advisor
  • 2802 Views
  • 4 replies
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Resolved! Ignite TV - TVO

First off, I'm not an Ignite customer and I ditched Rogers digital cable VIP over a month ago in favour of an IPTV service from my ISP.  It's a regional ISP I've been with since the beginning of public Internet. I've been able to subscribe to the cha...

OLDYELLR by I'm a senior advisor
  • 2376 Views
  • 2 replies
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Resolved! Tv box (xi6-t) reports weak signal

HiI just updated to ignite tv and both tv boxes (living room and bedroom) report “weak signal” although I do notice excellent at times but mostly weak. I’m not getting any lags or cutouts but wonder if a weak signal would impact HD quality. I have th...

Dean604 by I plan to stick around
  • 4401 Views
  • 3 replies
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Weather Network Wackiness

Recently switched to Ignite TV, and for reference we have the package with the most channels possible.   Noticed that The Weather Network is offered on CH17 (which seems fairly standard, going back years), but is an SD feed, and looks terrible.   How...

robtoe by I'm a reliable contributor
  • 4530 Views
  • 8 replies
  • 0 likes