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4K

I clicked on a channel, it asked if I wanted to watch in 4K and I clicked it and now I can’t access any channels. The voice button, guide button won’t work and it says: video is unexpectedly unavailable. Anyone know how to fix this? I’ve turned every...

Lwebb83 by I've been around
  • 122 Views
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What are "4K Channel Pack and 4K Premium Access"

On my Rogers bill I have a IgniteTV and internet bundle.  When I look at the detail for this service it shows both 4K Channel Pack and 4K Premium Access for $0/month each.  What are these supposed to be?   Am I right in assuming that for now they are...

wayner92 by I'm a senior contributor
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Why is there so little 4k TV content?

Rogers has been a leader in 4K and have broadcast all Blue Jays home games in HD since 2017.  That is a pretty long time ago.  There is also a TSN 4K channel and we get lots of Leafs and Raptors games in 4K.  But beyond that 4K content seems kind of ...

wayner92 by I'm a senior contributor
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My TV is down again

@roger's must not want me to have TV services. It took this company from April 19 to May 1st to get my TV working again, I made it to today, May 4th and my TV is down again. I’m watching Game 7 on my phone….

Japer by I plan to stick around
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SN feed freezing and sound cutting out

Anyone else having a problem with their SN feed? Both 4k and regular. This is ridiculous that we pay extra for the sports package and then nothing works. I have called and all they do is say we need to reboot the system. Anyone els has this problem. ...

Ragingbull by I've been around
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Does HD preferred prefer 4K to HD?

I am trying to record all Leafs games on IgniteTV.  There is a setting for "HD preferred".  But what about games that are available in 4k?  Will they be recorded in 4K, then HD if 4K is not available?  Will it always record in the past possible resol...

wayner92 by I'm a senior contributor
  • 869 Views
  • 8 replies
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Stingray Now and Festival 4K channels

It was my understanding that the Stingray Festival 4K and Now 4K channels were available for those that had an UHD 4K television.  This was the case with digital cable.  However, I have noticed that these channels are not included on Ignite TV.  Must...

Stingray Now 4K Audio & Video Issues

For the past couple of days, on Stingray Now 4K (Ch 983 for me), the audio drops and video stutters roughly once per second making the programming unwatchable and unlistenable - live or recorded.  I tested all my other 4K channels (Stingray Festival ...

57 by Resident Expert
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XiOne forgets it's a 4K box

A few weeks ago, my XiOne started refusing to play 4K content, saying   Unfortunately, your TV Box isn't compatible. To [screen shot is blurred, sorry], your TV Box must be 4K UHD capable. Learn More   Note that it's saying that the device that isn't...

HiHoSilver by I plan to stick around
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Ignite TV Picture Quality 4k30 v 4k60

I’ve had invite tv for a while and haven’t been able to figure out what the issue is.I’ve got a Sony x900F tv from approximately 4 to 5 years ago. I’ve set the video settings on the ignite box to the best and on certain content (noticeable on channel...

Nas88 by I've been around
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Resolved! Can't get 4K channels on my RCA 4K Smart TV Model RNSMU5836

I recently purchased a 58" RCA 4K UHD Smart TV. The HDMI ports are labeled HDCP 2.2 (one is also ARC capable). The Ignite TV box is plugged into one of the non-ARC ports.   I have gone into the TV settings Feature menu and enabled HDMI EDID 4K, but w...

Poor experience on new 4K TV

I have a new samsung 4K TV. We had it working with no issues for the first week or so and then I figured I should try the 4K channels to see what they're like. I changed the ignite TV to one of the 4K channels and the box popped up and said it needed...

Syphacleeze by I plan to stick around
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Sportsnet 4K 507 recorded shows are stuttering

I tried to record the Leafs game lastnight and I go to watch it and it was stuttering you could't watch it.. I tried again today same thing when watching something recorded, I tried on SN14K 509 and reorded shiws are fine.... So its channel specific....

4K HDR and Dolby Vision

So I've just ordered my first 4K TV (LG OLED C1 65").  I know the built in TV apps will show HDR and Dolby Vision for Prime and Netflix.  I'd like to use just one remote and stream Netflix and Prime through the Rogers Ignite box.  Will the Ignite box...

CorvalisTTX by I've been here awhile
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4K Channels do not show on IgniteTV App or Browser

I do not see my 4K channels in the IgniteTV app or browser.  Why would I want these there?   1. Because a couple of the Channels like Stingray Videos and Stingray Now4K are only available in 4K and I might like to view them or set recordings. 2. Beca...

57 by Resident Expert
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Resolved! 4K cost

If movies are shot in 4K or even 8k how come we are paying “extra” to watch them ?   *** Edited Labels ***

Peter-karen by I've been here awhile
  • 538 Views
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Blue Jays - 4K

Yesterday while watching the Blue Jays game in 4K, I lost audio for a period of time - video was fine.  I changed over to the HD channels airing the game and there were no audio issues.  Throughout the game there were several instances of video and a...

jjjjy7 by I'm a reliable contributor
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4K HD PVR boxes does Rogers have any in stock?

My building has a bulk plan included in the maintenance fee  that requires a 4K HD PVR box. The Tech support guy gave me a different box (I believe it was due to failing to provision that box or maybe he doesn't have this box). I realize later that t...

boogah by I've been around
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Ignite TV - 4K Channel - LG OLED TV

Watch out for this problem tuning into a 4K channel with Ignite TV.   I had no choice but to upgrade to Rogers WiFi IGNITE system when I moved this past April. I had a PVR that worked great but Rogers isn't updating it anymore so IGNITE it is. Anyway...

robb1138 by I've been around
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  • 1 replies
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