Ignite TV™
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

SN feed freezing and sound cutting out

Anyone else having a problem with their SN feed? Both 4k and regular. This is ridiculous that we pay extra for the sports package and then nothing works. I have called and all they do is say we need to reboot the system. Anyone els has this problem. ...

Stingray Now 4K Audio & Video Issues

For the past couple of days, on Stingray Now 4K (Ch 983 for me), the audio drops and video stutters roughly once per second making the programming unwatchable and unlistenable - live or recorded.  I tested all my other 4K channels (Stingray Festival ...

57 by Resident Expert
  • 324 Views
  • 7 replies
  • 0 likes

Poor experience on new 4K TV

I have a new samsung 4K TV. We had it working with no issues for the first week or so and then I figured I should try the 4K channels to see what they're like. I changed the ignite TV to one of the 4K channels and the box popped up and said it needed...

Syphacleeze by I plan to stick around
  • 476 Views
  • 1 replies
  • 0 likes

Sportsnet 4K 507 recorded shows are stuttering

I tried to record the Leafs game lastnight and I go to watch it and it was stuttering you could't watch it.. I tried again today same thing when watching something recorded, I tried on SN14K 509 and reorded shiws are fine.... So its channel specific....

4K HDR and Dolby Vision

So I've just ordered my first 4K TV (LG OLED C1 65").  I know the built in TV apps will show HDR and Dolby Vision for Prime and Netflix.  I'd like to use just one remote and stream Netflix and Prime through the Rogers Ignite box.  Will the Ignite box...

CorvalisTTX by I've been here awhile
  • 3839 Views
  • 10 replies
  • 0 likes

4K Channels do not show on IgniteTV App or Browser

I do not see my 4K channels in the IgniteTV app or browser.  Why would I want these there?   1. Because a couple of the Channels like Stingray Videos and Stingray Now4K are only available in 4K and I might like to view them or set recordings. 2. Beca...

57 by Resident Expert
  • 1818 Views
  • 9 replies
  • 1 likes

Resolved! 4K cost

If movies are shot in 4K or even 8k how come we are paying “extra” to watch them ?   *** Edited Labels ***

Peter-karen by I've been here awhile
  • 342 Views
  • 1 replies
  • 0 likes

Blue Jays - 4K

Yesterday while watching the Blue Jays game in 4K, I lost audio for a period of time - video was fine.  I changed over to the HD channels airing the game and there were no audio issues.  Throughout the game there were several instances of video and a...

jjjjy7 by I'm a reliable contributor
  • 696 Views
  • 5 replies
  • 0 likes

4K HD PVR boxes does Rogers have any in stock?

My building has a bulk plan included in the maintenance fee  that requires a 4K HD PVR box. The Tech support guy gave me a different box (I believe it was due to failing to provision that box or maybe he doesn't have this box). I realize later that t...

boogah by I've been around
  • 687 Views
  • 1 replies
  • 0 likes

Ignite TV - 4K Channel - LG OLED TV

Watch out for this problem tuning into a 4K channel with Ignite TV.   I had no choice but to upgrade to Rogers WiFi IGNITE system when I moved this past April. I had a PVR that worked great but Rogers isn't updating it anymore so IGNITE it is. Anyway...

robb1138 by I've been around
  • 1214 Views
  • 1 replies
  • 0 likes

Choppy picture - SNONE 4K

For a while now, SNOne 4k (996) has had a choppy picture and sound.I have done the following:-Rebooted the modem-Rebooted the box- checked the wifi strength (box has reported weak AND very strong signals at times)- switched to wired connectionNone of...

Resolved! No Access to 4K Content on Ignite TV

No access to Stingray Now 4K & Stingray Festival 4K   I recently subscribed to the Ignite TV popular package which includes the 4K channels. But I only seems to have access to the Sportsnet & TSN 4k channels. Stingray Now 4K & Stingray Festival 4K ap...

skadriancor by I've been here awhile
  • 16105 Views
  • 28 replies
  • 1 likes

LG Smart TV Channel Guide

Hello All, I just bought an LG 75uhd85 4k TV.  I have the Ignite TV Service with the Xi6A Modem directly attached to the TV via a 8K (HDMI 2.1) cable. The sound runs through my SONY 7.1 receiver via Optical connection. I've set the video output on th...

daedwards14 by I've been here awhile
  • 2417 Views
  • 3 replies
  • 1 likes

Resolved! Limited 4k channels

Will there ever be an increase in 4k channels? Or is limited bandwidth the reason why it can't be increased with today's technology

jimy by I plan to stick around
  • 7334 Views
  • 3 replies
  • 0 likes

Xi6A Upscaling

I just bought a nice 4K TV, and am trying to set it up in the best way.  It seems that to get 4K Rogers content that the box has to be set to 4K.  That seems to make the box upscale everything, and I strongly suspect my TV’s upscaling is better.  I r...

Grwebster by I plan to stick around
  • 3551 Views
  • 32 replies
  • 0 likes

Resolved! Can't get 4K channels on my RCA 4K Smart TV Model RNSMU5836

I recently purchased a 58" RCA 4K UHD Smart TV. The HDMI ports are labeled HDCP 2.2 (one is also ARC capable). The Ignite TV box is plugged into one of the non-ARC ports.   I have gone into the TV settings Feature menu and enabled HDMI EDID 4K, but w...

Resolved! 4K Channels

Do I need a 4K TV to access the 4K channels? Is there a work around?       ***Edited Labels***

fvautour by I've been here awhile
  • 9671 Views
  • 11 replies
  • 0 likes

HDCP Errors

Hey everyone, I noticed I'm having issues with watching 4k content on my Xi6 going through a Yamaha receiver. I get an error saying the box cannot output 4k because of a HDCP issue. If I unplug or restart the box with the TV and Receiver both on, the...

gp-se by I'm an advisor
  • 1641 Views
  • 4 replies
  • 0 likes

Ignite TV Yellow/Green Screen issue on RCA TV

Xi6-T ignite box-how to access video settings   I have the Ignite box Xi6-T which a tech installed today, swapping out the old box because my RCA 4K tv only displayed a green screen & no sound. It worked great when he installed it about 4 hrs ago, bu...

scouternorm by I plan to stick around
  • 9630 Views
  • 81 replies
  • 0 likes

Resolved! Xi6 box won't change to 4k/60 resolution when going thru AVR

Got Ignite TV 5 days ago, and am having problems having the box change resolution to 4k/60 when going thru new Denon avr-x2600h receiver.  It has no problem when connected directly to the Sony Z9F TV.  Specs on receiver shows support for it, but when...

reed935 by I plan to stick around
  • 3485 Views
  • 7 replies
  • 0 likes